{"id":72,"date":"2018-08-16T20:49:32","date_gmt":"2018-08-16T20:49:32","guid":{"rendered":"https:\/\/medanet.ir\/itil\/itil-process-list\/"},"modified":"2018-08-16T20:49:32","modified_gmt":"2018-08-16T20:49:32","slug":"itil-process-list","status":"publish","type":"post","link":"https:\/\/medanet.ir\/itil\/itil-process-list\/","title":{"rendered":"\u0644\u06cc\u0633\u062a \u06a9\u0627\u0645\u0644 \u06f2\u06f5 \u0641\u0631\u0627\u06cc\u0646\u062f ITIL"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\u0644\u06cc\u0633\u062a \u06a9\u0627\u0645\u0644 \u06f2\u06f5 \u0641\u0631\u0627\u06cc\u0646\u062f ITIL<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0645\u0637\u0627\u0644\u0628 \u0632\u06cc\u0627\u062f\u06cc \u062f\u0631 \u062e\u0635\u0648\u0635 \u0645\u0631\u0627\u062d\u0644 \u0686\u0631\u062e\u0647 \u062d\u06cc\u0627\u062a \u06cc\u06a9 \u062e\u062f\u0645\u062a \u062f\u0631 \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0648 \u0627\u0631\u062a\u0628\u0627\u0637\u0627\u062a \u062f\u0631 \u0633\u0627\u06cc\u062a \u0647\u0627 \u0645\u0648\u062c\u0648\u062f \u0627\u0633\u062a \u06a9\u0647 \u0627\u0644\u0628\u062a\u0647 \u06a9\u0645\u062a\u0631 \u0628\u0647 \u0631\u06cc\u0632 \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627\u06cc \u0647\u0631 \u0645\u0631\u062d\u0644\u0647 \u067e\u0631\u062f\u0627\u062e\u062a\u0647 \u0634\u062f\u0647\u060c \u0648 \u0628\u06cc \u062a\u0631\u062f\u06cc\u062f \u0645\u06cc \u062f\u0627\u0646\u06cc\u062f \u06a9\u0647 \u062f\u0631 \u0628\u0631\u062e\u06cc \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u06cc\u0627 \u0633\u0631\u0648\u06cc\u0633 \u062f\u0633\u06a9 \u062a\u0639\u062f\u0627\u062f \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0627\u0632 \u0627\u06cc\u0646 \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627 \u0628\u0647 \u06cc\u06a9 \u0645\u0639\u06cc\u0627\u0631 \u0627\u0646\u062a\u062e\u0627\u0628 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u0633\u0631\u0648\u06cc\u0633 \u062f\u0633\u06a9 \u0645\u0628\u062f\u0644 \u0634\u062f\u0647 \u0628\u0631\u062e\u06cc \u0627\u0632 \u0622\u0646\u0647\u0627 \u06f2\u06f3 \u0641\u0631\u0627\u06cc\u0646\u062f \u0628\u0631\u062e\u06cc \u06f1\u06f4 \u0648 \u0628\u0631\u062e\u06cc \u06f8 \u0648 \u0645\u0627\u0628\u0642\u06cc \u06f1 \u0627\u0644\u06cc \u06f3 \u0641\u0631\u0627\u06cc\u0646\u062f \u0631\u0627 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0645\u06cc \u06a9\u0646\u0646\u062f \u0627\u0633\u0627\u0633\u0627 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0645\u0627\u0647\u06cc\u062a \u0647\u0644\u067e \u062f\u0633\u06a9 \u0631\u0627 \u062f\u0627\u0631\u0646\u062f \u062d\u062f\u0627\u06a9\u062b\u0631 \u06f1 \u0641\u0631\u0627\u06cc\u0646\u062f \u0648 \u0622\u0646 &#8220;\u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u062e\u062f\u0627\u062f&#8221; \u0631\u0627 \u0633\u0627\u067e\u0648\u0631\u062a \u0645\u06cc \u06a9\u0646\u0646\u062f \u0628\u0646\u0627\u0628\u0631\u0627\u06cc\u0646 \u062f\u0631 \u0627\u0646\u062a\u062e\u0627\u0628 \u0627\u0628\u0632\u0627\u0631 \u067e\u06cc\u0627\u062f\u0647 \u0633\u0627\u0632\u06cc ITIL \u062f\u0642\u062a \u06a9\u0646\u06cc\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u062f\u0631 \u0646\u0633\u062e\u0647 \u06f9 \u0633\u0631\u0648\u06cc\u0633 \u062f\u0633\u06a9 \u067e\u0644\u0627\u0633 \u0627\u0632 \u06f1\u06f0 \u0641\u0631\u0627\u06cc\u0646\u062f \u0627\u0635\u0644\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u062e\u062f\u0627\u062f\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u0634\u06a9\u0644\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u063a\u06cc\u06cc\u0631\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0627\u0631\u0627\u06cc\u06cc \u06cc\u0627 CMDB \u0628\u0647\u0645\u0631\u0627\u0647 \u0633\u0627\u06cc\u0631 \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627\u06cc \u0627\u0631\u062a\u0628\u0627\u0637 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u0627\u0644\u06cc\u060c \u06a9\u0627\u062a\u0627\u0644\u0648\u06af \u062e\u062f\u0645\u0627\u062a\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0627\u0646\u0634\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u0633\u0637\u062d \u0627\u0631\u0627\u06cc\u0647 \u062e\u062f\u0645\u0627\u062a \u0648 \u0647\u0645\u0686\u0646\u0628\u0646 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0646\u062a\u0634\u0627\u0631 \u0646\u06cc\u0632 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc \u0634\u0648\u062f \u0648 \u0645\u0627\u0628\u0642\u06cc \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627 \u0646\u0638\u06cc\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u0648\u06cc\u062f\u0627\u062f\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0633\u062a\u0631\u0633\u06cc&nbsp; \u0648&#8230; \u062f\u0631 \u0633\u0627\u06cc\u0631 \u0645\u062d\u0635\u0648\u0644\u0627\u062a Manageenine \u0646\u0638\u06cc\u0631 Opmanager-Admanager-ADaudit \u0648.. \u06a9\u0647 \u0647\u0645\u06af\u06cc \u0627\u0645\u06a9\u0627\u0646 \u0627\u062f\u063a\u0627\u0645 \u0628\u0627 \u0633\u0631\u0648\u06cc\u0633 \u062f\u0633\u06a9 \u067e\u0644\u0627\u0633 \u0631\u0627 \u062f\u0627\u0631\u0646\u062f \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0645\u06cc \u06af\u0631\u062f\u062f<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u062f\u0631 \u0627\u06cc\u0646 \u0628\u062d\u062b \u0633\u0639\u06cc \u0634\u062f\u0647 \u062a\u0627 \u0628\u0647 \u062f\u0642\u062a \u062a\u0645\u0627\u0645\u06cc \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627\u06cc ITIL \u0646\u0633\u062e\u0647 \u06f3 \u0631\u0627 \u0628\u0647 \u062a\u0641\u06a9\u06cc\u06a9 \u0648 \u0628\u0647 \u062a\u0631\u062a\u06cc\u0628 \u0630\u06a9\u0631 \u0646\u0645\u0627\u06cc\u06cc\u0645:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ITIL \u0646\u0633\u062e\u0647 \u06f3 \u062f\u0627\u0631\u0627\u06cc \u06f5 \u0645\u0631\u062d\u0644\u0647 \u0627\u0635\u0644\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0627\u06cc\u0646 \u0645\u0631\u0627\u062d\u0644\u060c \u0686\u0631\u062e\u0647 \u062d\u06cc\u0627\u062a \u06cc\u06a9 \u0633\u0631\u0648\u06cc\u0633 IT \u0631\u0627 \u0645\u0634\u062e\u0635 \u0645\u06cc \u06a9\u0646\u062f:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u062e\u062f\u0645\u0627\u062a ITIL<\/li>\n\n\n\n<li>\u0637\u0631\u0627\u062d\u06cc \u062e\u062f\u0645\u0627\u062a ITIL<\/li>\n\n\n\n<li>\u0627\u0646\u062a\u0642\u0627\u0644 \u062e\u062f\u0645\u0627\u062a ITIL<\/li>\n\n\n\n<li>\u0639\u0645\u0644\u06cc\u0627\u062a \u0633\u0631\u0648\u06cc\u0633 ITIL<\/li>\n\n\n\n<li>\u0628\u0647\u0628\u0648\u062f \u062e\u062f\u0645\u0627\u062a \u0645\u062f\u0627\u0648\u0645 \u062e\u062f\u0645\u0627\u062a ITIL<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u062f\u0631 \u062a\u0645\u0627\u0645\u06cc \u0627\u06cc\u0646 \u0645\u0631\u0627\u062d\u0644 \u0645\u062c\u0645\u0648\u0639\u0627 \u06f2\u06f5 \u0641\u0631\u0627\u06cc\u0646\u062f \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0627\u0631\u0627\u06cc\u0647 \u0634\u062f\u0647 \u0628\u0646\u0627\u0628\u0631\u0627\u06cc\u0646 ITIL \u062f\u0627\u0631\u0627\u06cc \u06f2\u06f5 \u0641\u0631\u0627\u06cc\u0646\u062f \u0627\u0635\u0644\u06cc \u0627\u0633\u062a \u06a9\u0647 \u062f\u0631 \u0628\u0633\u06cc\u0627\u0631\u06cc \u0627\u0632 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u0647\u0627 \u0648 \u0633\u06cc\u0633\u062a\u0645 \u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u06cc\u0627 ITSM \u0628\u06a9\u0627\u0631 \u0631\u0641\u062a\u0647 \u0627\u0633\u062a \u06a9\u0647 \u0628\u0634\u0631\u062d \u0632\u06cc\u0631 \u0627\u0633\u062a:<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-1\"><strong>\u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u062e\u062f\u0645\u062a<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u0628\u0631\u0627\u06cc \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a<\/li>\n\n\n\n<li>\u062e\u062f\u0645\u0627\u062a \u0645\u062f\u06cc\u0631\u06cc\u062a \u0646\u0645\u0648\u0646\u0647 \u06a9\u0627\u0631\u0647\u0627<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u0627\u0644\u06cc \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u0642\u0627\u0636\u0627<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637 \u06a9\u0633\u0628 \u0648 \u06a9\u0627\u0631<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-2\"><strong>\u0637\u0631\u0627\u062d\u06cc \u062e\u062f\u0645\u062a<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0647\u0645\u0627\u0647\u0646\u06af\u06cc \u0637\u0631\u0627\u062d\u06cc<\/li>\n\n\n\n<li>\u06a9\u0627\u062a\u0627\u0644\u0648\u06af \u062e\u062f\u0645\u0627\u062a<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0633\u0637\u062d \u062e\u062f\u0645\u0627\u062a<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0633\u062a\u0631\u0633\u06cc<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0638\u0631\u0641\u06cc\u062a<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u062f\u0627\u0648\u0645 \u062e\u062f\u0645\u0627\u062a (TSCM)<\/li>\n\n\n\n<li>\u0633\u06cc\u0633\u062a\u0645 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0645\u0646\u06cc\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u0627\u0645\u06cc\u0646 \u06a9\u0646\u0646\u062f\u0647<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-3\"><strong>\u0627\u0646\u062a\u0642\u0627\u0644 \u062e\u062f\u0645\u062a<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0628\u0631\u0646\u0627\u0645\u0647 \u0631\u06cc\u0632\u06cc \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0627\u0646\u062a\u0642\u0627\u0644<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u063a\u06cc\u06cc\u0631<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0646\u062a\u0634\u0627\u0631 \u0648 \u0627\u0633\u062a\u0642\u0631\u0627\u0631<\/li>\n\n\n\n<li>\u0627\u0639\u062a\u0628\u0627\u0631\u0633\u0646\u062c\u06cc \u0648 \u062a\u0633\u062a \u0633\u0631\u0648\u06cc\u0633<\/li>\n\n\n\n<li>\u062a\u063a\u06cc\u06cc\u0631 \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0627\u0646\u0634<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-4\"><strong>\u0639\u0645\u0644\u06cc\u0627\u062a \u062e\u062f\u0645\u062a<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u0648\u06cc\u062f\u0627\u062f<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0648\u0627\u062f\u062b<\/li>\n\n\n\n<li>\u062a\u06a9\u0645\u06cc\u0644 \u062f\u0631\u062e\u0648\u0627\u0633\u062a<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u0634\u06a9\u0644<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0633\u062a\u0631\u0633\u06cc<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u062f\u06cc\u06af\u0631<\/strong><br>\u0645\u0648\u0627\u0631\u062f \u0632\u06cc\u0631 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u062a\u0648\u0627\u0628\u0639 \u062a\u0648\u0633\u0637 ITIL \u0630\u06a9\u0631 \u0634\u062f\u0647 (\u0628\u0627 \u0627\u06cc\u0646 \u062d\u0627\u0644\u060c \u0622\u0646\u0647\u0627 \u0645\u0639\u0645\u0648\u0644\u0627 \u0628\u0647 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0642\u0628\u0644\u06cc \u0627\u0631\u062c\u0627\u0639 \u062f\u0627\u062f\u0647 \u0645\u06cc \u0634\u0648\u062f):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0645\u06cc\u0632 \u062e\u062f\u0645\u0627\u062a<\/li>\n\n\n\n<li>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0628\u0631\u0646\u0627\u0645\u0647<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>\u0644\u06cc\u0633\u062a \u06a9\u0627\u0645\u0644 \u06f2\u06f5 \u0641\u0631\u0627\u06cc\u0646\u062f ITIL \u0645\u0637\u0627\u0644\u0628 \u0632\u06cc\u0627\u062f\u06cc \u062f\u0631 \u062e\u0635\u0648\u0635 \u0645\u0631\u0627\u062d\u0644 \u0686\u0631\u062e\u0647 \u062d\u06cc\u0627\u062a \u06cc\u06a9 \u062e\u062f\u0645\u062a \u062f\u0631 \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0648 \u0627\u0631\u062a\u0628\u0627\u0637\u0627\u062a \u062f\u0631 \u0633\u0627\u06cc\u062a \u0647\u0627 \u0645\u0648\u062c\u0648\u062f \u0627\u0633\u062a \u06a9\u0647 \u0627\u0644\u0628\u062a\u0647 \u06a9\u0645\u062a\u0631 \u0628\u0647 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-72","post","type-post","status-publish","format-standard","hentry","category-itil"],"_links":{"self":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":0,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts\/72\/revisions"}],"wp:attachment":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/media?parent=72"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/categories?post=72"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/tags?post=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}