{"id":66,"date":"2018-07-18T13:01:41","date_gmt":"2018-07-18T13:01:41","guid":{"rendered":"https:\/\/medanet.ir\/itil\/agile-itil\/"},"modified":"2018-07-18T13:01:41","modified_gmt":"2018-07-18T13:01:41","slug":"agile-itil","status":"publish","type":"post","link":"https:\/\/medanet.ir\/itil\/agile-itil\/","title":{"rendered":"\u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u062e\u062f\u0627\u062f\u0647\u0627 \u062f\u0631 Agile \u0648 ITIL"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u062e\u062f\u0627\u062f\u0647\u0627 \u062f\u0631 <\/strong><strong>Agile<\/strong><strong> \u0648 <\/strong><strong>ITIL<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u06a9\u062b\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u0647\u0627 \u0628\u0631 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0645\u0634\u062a\u0631\u06a9 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a IT (ITSM)\u060c COBIT \u0648 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f\u0647\u0627\u06cc ISO \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u0646\u062f. \u0637\u0628\u0642 \u06af\u0632\u0627\u0631\u0634 \u0633\u0627\u0644\u0627\u0646\u0647 \u06f1\u06f1 \u0633\u0627\u0644\u0647 Agile\u060c &nbsp;\u06f6\u06f0 \u062f\u0631\u0635\u062f \u0627\u0632 \u062a\u06cc\u0645 \u0647\u0627\u06cc Agile \u0647\u0646\u0648\u0632 \u062f\u0631 \u0631\u0648\u0634 \u0645\u062a\u062f\u0627\u0648\u0644 \u062a\u0645\u0631\u06cc\u0646 \u0646\u0645\u06cc \u06a9\u0646\u0646\u062f\u060c \u062f\u0631 \u062d\u0627\u0644\u06cc \u06a9\u0647 \u06f8\u06f0 \u062f\u0631\u0635\u062f \u0627\u0632 \u067e\u0627\u0633\u062e \u062f\u0647\u0646\u062f\u06af\u0627\u0646 \u06af\u0641\u062a\u0647 \u0627\u0646\u062f \u06a9\u0647 \u0633\u0627\u0632\u0645\u0627\u0646 \u0622\u0646\u0647\u0627 \u062f\u0631 \u0633\u0637\u062d&#8221; \u0647\u0646\u0648\u0632 \u0647\u0645 \u0628\u0627\u0644\u063a \u0646\u0634\u062f\u0647&#8221; \u06cc\u0627 &#8220;\u062f\u0631 \u0633\u0637\u062d \u067e\u0627\u06cc\u06cc\u0646 \u062a\u0631&#8221; \u0642\u0631\u0627\u0631 \u062f\u0627\u0631\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0647\u0645\u06cc\u0634\u0647 \u0646\u0631\u062e \u062d\u0648\u0627\u062f\u062b \u0645\u0631\u062a\u0628\u0637 \u0628\u0627 \u0645\u0634\u06a9\u0644\u0627\u062a \u0633\u062e\u062a \u0627\u0641\u0632\u0627\u0631\u06cc \u0648 \u0634\u0628\u06a9\u0647 \u0648 .. \u0646\u06cc\u0633\u062a \u062f\u0631 \u0627\u06a9\u062b\u0631 \u0633\u0627\u0632\u0645\u0627\u0646 \u0647\u0627 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u0647\u0627\u06cc\u06cc \u0633\u0641\u0627\u0631\u0634\u06cc \u062a\u0648\u0644\u06cc\u062f \u0634\u062f\u0647 \u06a9\u0647 \u0637\u06cc\u0641 \u0648\u0633\u06cc\u0639\u06cc \u0627\u0632 \u062d\u0648\u0627\u062f\u062b\u060c \u0645\u0634\u06a9\u0644\u0627\u062a \u0648 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0631\u0627 \u0628\u0647 \u0633\u0648\u06cc \u0627\u0646\u0641\u0648\u0631\u0645\u0627\u062a\u06cc\u06a9 \u0633\u0631\u0627\u0632\u06cc\u0631 \u0645\u06cc \u06a9\u0646\u062f \u0627\u06af\u0631 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0635\u062d\u06cc\u062d\u06cc \u0628\u0631\u0627\u06cc \u0686\u0627\u0628\u06a9 \u0633\u0627\u0632\u06cc \u062a\u0648\u0633\u0639\u0647 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u0647\u0627 \u0628\u0631 \u0627\u0633\u0627\u0633 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0648\u0627\u062f\u062b \u0646\u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u06cc\u0645 \u0639\u0645\u0644\u0627 \u0641\u0631\u0627\u06cc\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u0631\u0627 \u0628\u0637\u0648\u0631 \u06a9\u0627\u0645\u0644 \u0628\u0647 \u0627\u062c\u0631\u0627 \u0646\u06af\u0630\u0627\u0634\u062a\u0647 \u0627\u06cc\u0645!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Agile (\u062a\u0648\u0633\u0639\u0647 \u0686\u0627\u0628\u06a9 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631)&nbsp;\u06cc\u0627&nbsp;\u062a\u0648\u0633\u0639\u0647 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631\u06cc \u0686\u0627\u0628\u06a9&nbsp;\u06af\u0631\u0648\u0647\u06cc \u0627\u0632 \u0645\u062a\u062f\u0647\u0627\u06cc \u062a\u0648\u0633\u0639\u0647 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 \u062a\u06a9\u0631\u0627\u0631 \u0648 \u0628\u0647 \u0634\u06a9\u0644 \u062a\u062f\u0631\u06cc\u062c\u06cc \u0627\u0633\u062a \u06a9\u0647 \u062f\u0631 \u0622\u0646\u0647\u0627\u060c \u0631\u0627\u0647\u200c\u062d\u0644\u200c\u0647\u0627 \u0627\u0632 \u0637\u0631\u06cc\u0642 \u062e\u0648\u062f\u0633\u0627\u0632\u0645\u0627\u0646\u200c\u062f\u0647\u06cc \u0648 \u0647\u0645\u06a9\u0627\u0631\u06cc \u0628\u06cc\u0646 \u062a\u06cc\u0645\u200c\u0647\u0627\u06cc \u0645\u062e\u062a\u0644\u0641 \u06a9\u0627\u0631\u06cc\u060c \u0627\u0646\u062c\u0627\u0645 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f. <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u06cc\u0646 \u0631\u0648\u0634 \u0628\u0631\u0646\u0627\u0645\u0647\u200c\u0631\u06cc\u0632\u06cc \u062a\u0637\u0628\u06cc\u0642\u06cc\u060c \u062a\u0648\u0633\u0639\u0647 \u0648 \u062a\u062d\u0648\u06cc\u0644 \u062a\u06a9\u0627\u0645\u0644\u06cc \u0648 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0632\u0645\u0627\u0646 \u0628\u0633\u062a\u0647\u200c\u0628\u0646\u062f\u06cc\u0650 \u062a\u06a9\u0631\u0627\u0631\u0634\u0648\u0646\u062f\u0647 \u0631\u0627 \u0627\u0631\u062a\u0642\u0627 \u0645\u06cc\u200c\u0628\u062e\u0634\u062f \u0648 \u067e\u0627\u0633\u062e\u200c\u0647\u0627\u06cc \u0633\u0631\u06cc\u0639 \u0648 \u0627\u0646\u0639\u0637\u0627\u0641\u200c\u067e\u0630\u06cc\u0631 \u0628\u0631\u0627\u06cc \u0627\u0646\u062c\u0627\u0645 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0631\u0627 \u062a\u0642\u0648\u06cc\u062a \u0645\u06cc\u200c\u06a9\u0646\u062f. \u062f\u0631 \u0648\u0627\u0642\u0639 \u0686\u0627\u0628\u06a9\u200c\u0633\u0627\u0632\u06cc \u06cc\u06a9 \u0686\u0627\u0631\u0686\u0648\u0628 \u0645\u0641\u0647\u0648\u0645\u06cc \u0627\u0633\u062a \u06a9\u0647 \u067e\u06cc\u0634\u200c\u0628\u06cc\u0646\u06cc \u062a\u0639\u0627\u0645\u0644\u0627\u062a \u062f\u0631 \u0633\u0631\u0627\u0633\u0631 \u0686\u0631\u062e\u0647 \u062a\u0648\u0633\u0639\u0647 \u0631\u0627 \u0628\u0647\u0628\u0648\u062f \u0645\u06cc\u200c\u0628\u062e\u0634\u062f. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0645\u0627\u0646\u06cc\u0641\u0633\u062a \u0686\u0627\u0628\u06a9 \u062f\u0631 \u0633\u0627\u0644 \u06f2\u06f0\u06f0\u06f1 \u0627\u06cc\u0646 \u0627\u0635\u0637\u0644\u0627\u062d \u0631\u0627 \u0645\u0639\u0631\u0641\u06cc \u06a9\u0631\u062f. \u0645\u062a\u062f\u0647\u0627\u06cc \u0686\u0627\u0628\u06a9 \u0628\u0631\u0627\u06cc \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627\u06cc \u062a\u0648\u0633\u0639\u0647\u200c\u0627\u06cc \u0648 \u063a\u06cc\u0631\u062f\u0627\u0626\u0645\u06cc \u0628\u0647\u062a\u0631 \u0628\u0647 \u0646\u0638\u0631 \u0645\u06cc\u200c\u0631\u0633\u062f. \u0628\u0633\u06cc\u0627\u0631\u06cc \u0627\u0632 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0628\u0627\u0648\u0631 \u062f\u0627\u0631\u0646\u062f \u0645\u062a\u062f\u0648\u0644\u0648\u0698\u06cc\u200c\u0647\u0627\u06cc \u0686\u0627\u0628\u06a9 \u0628\u0633\u06cc\u0627\u0631 \u0642\u0648\u06cc \u0647\u0633\u062a\u0646\u062f \u0648 \u0628\u0627 \u06cc\u06a9 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0645\u062e\u0644\u0648\u0637 \u06a9\u0647 \u062a\u0631\u06a9\u06cc\u0628\u06cc \u0627\u0632 \u0627\u0644\u0645\u0627\u0646\u200c\u0647\u0627\u06cc \u0631\u0648\u06cc\u06a9\u0631\u062f\u0647\u0627\u06cc \u0686\u0627\u0628\u06a9 \u0648 \u0628\u0631\u0646\u0627\u0645\u0647\u200c\u0645\u062d\u0648\u0631 \u0627\u0633\u062a\u060c \u0633\u0627\u0632\u06af\u0627\u0631 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong><a href=\"https:\/\/servicedesk.medanet.ir\/major-incident-management-in-itsm\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u0645\u0642\u0627\u0644\u0647 \u0645\u0631\u062a\u0628\u0637: \u0645\u062f\u06cc\u0631\u06cc\u062a \u06a9\u0627\u0645\u0644 \u062d\u0648\u0627\u062f\u062b \u062f\u0631 ITSM<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0627\u0635\u0648\u0644 \u0686\u0627\u0628\u06a9 \u0633\u0627\u0632\u06cc \u06cc\u0627 Agile<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0645\u0627\u0646\u06cc\u0641\u0633\u062a \u0686\u0627\u0628\u06a9\u060c \u0628\u0631 \u06f1\u06f2 \u0627\u0635\u0644 \u0627\u0633\u062a\u0648\u0627\u0631 \u0627\u0633\u062a:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0631\u0636\u0627\u06cc\u062a \u0645\u0634\u062a\u0631\u06cc \u0627\u0632 \u0637\u0631\u06cc\u0642 \u062a\u062d\u0648\u06cc\u0644 \u0633\u0631\u06cc\u0639 \u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0645\u0641\u06cc\u062f\u061b<\/li>\n\n\n\n<li>\u0627\u0633\u062a\u0642\u0628\u0627\u0644 \u0627\u0632 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0646\u06cc\u0627\u0632\u0645\u0646\u062f\u06cc\u200c\u0647\u0627\u060c \u062d\u062a\u06cc \u062f\u0631 \u0627\u0648\u0627\u062e\u0631 \u062a\u0648\u0633\u0639\u0647\u061b<\/li>\n\n\n\n<li>\u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0632\u0648\u062f \u0628\u0647 \u0632\u0648\u062f \u062a\u062d\u0648\u06cc\u0644 \u0645\u06cc\u200c\u0634\u0648\u062f (\u0647\u0641\u062a\u06af\u06cc \u0628\u0647 \u062c\u0627\u06cc \u0645\u0627\u0647\u0627\u0646\u0647)\u061b<\/li>\n\n\n\n<li>\u0646\u0631\u0645\u200c\u0627\u0641\u0632\u0627\u0631 \u0645\u0642\u06cc\u0627\u0633 \u0627\u0635\u0644\u06cc \u067e\u06cc\u0634\u0631\u0641\u062a \u0627\u0633\u062a\u061b<\/li>\n\n\n\n<li>\u062a\u0648\u0633\u0639\u0647 \u067e\u0627\u06cc\u062f\u0627\u0631\u060c \u0642\u0627\u062f\u0631 \u0628\u0647 \u062d\u0641\u0638 \u0633\u0631\u0639\u062a \u062b\u0627\u0628\u062a \u0627\u0633\u062a\u061b<\/li>\n\n\n\n<li>\u0647\u0645\u06a9\u0627\u0631\u06cc \u0646\u0632\u062f\u06cc\u06a9 \u0648 \u0631\u0648\u0632\u0627\u0646\u0647 \u0628\u06cc\u0646 \u0627\u0641\u0631\u0627\u062f \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631 \u0648 \u062a\u06cc\u0645 \u062a\u0648\u0633\u0639\u0647\u061b<\/li>\n\n\n\n<li>\u0645\u06a9\u0627\u0644\u0645\u0647 \u0631\u0648 \u062f\u0631 \u0631\u0648 \u0628\u0647\u062a\u0631\u06cc\u0646 \u0634\u06a9\u0644 \u0627\u0631\u062a\u0628\u0627\u0637\u0627\u062a \u0627\u0633\u062a (\u0645\u062d\u0644 \u0645\u0634\u062a\u0631\u06a9)\u061b<\/li>\n\n\n\n<li>\u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627 \u062f\u0631 \u0627\u0637\u0631\u0627\u0641 \u0627\u0641\u0631\u0627\u062f \u0628\u0627\u0627\u0646\u06af\u06cc\u0632\u0647\u060c \u06a9\u0647 \u0628\u0627\u06cc\u062f \u0628\u0647 \u0622\u0646\u200c\u0647\u0627 \u0627\u0639\u062a\u0645\u0627\u062f \u06a9\u0631\u062f\u060c \u0634\u06a9\u0644 \u0645\u06cc\u200c\u06af\u06cc\u0631\u0646\u062f\u061b<\/li>\n\n\n\n<li>\u062a\u0648\u062c\u0647 \u0645\u0633\u062a\u0645\u0631 \u0628\u0647 \u0628\u0631\u062a\u0631\u06cc \u0641\u0646\u06cc \u0648 \u0637\u0631\u0627\u062d\u06cc \u062e\u0648\u0628\u061b<\/li>\n\n\n\n<li>\u0633\u0627\u062f\u06af\u06cc- \u0647\u0646\u0631 \u0628\u0647 \u062d\u062f\u0627\u06a9\u062b\u0631 \u0631\u0633\u0627\u0646\u062f\u0646 \u06a9\u0627\u0631\u0647\u0627\u06cc \u0627\u0646\u062c\u0627\u0645\u200c\u0646\u0634\u062f\u0647- \u0636\u0631\u0648\u0631\u06cc \u0627\u0633\u062a\u061b<\/li>\n\n\n\n<li>\u062a\u06cc\u0645\u200c\u0647\u0627\u06cc \u062e\u0648\u062f\u0633\u0627\u0632\u0645\u0627\u0646\u200c\u062f\u0647\u06cc\u061b<\/li>\n\n\n\n<li>\u0627\u0646\u0637\u0628\u0627\u0642 \u0628\u0627 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0645\u062d\u062f\u0648\u062f\u06cc\u062a\u200c\u0647\u0627 \u0628\u0647\u200c\u0637\u0648\u0631 \u0645\u0646\u0638\u0645.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u0647\u0627 \u0648 \u0627\u0628\u0632\u0627\u0631\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0628\u0631\u0627\u06cc \u067e\u06cc\u0627\u062f\u0647 \u0633\u0627\u0632\u06cc ITIL \u0648\u062c\u0648\u062f&nbsp; \u062f\u0627\u0631\u0646\u062f \u0627\u06a9\u062b\u0631\u0627 \u0641\u0627\u0642\u062f \u0627\u0635\u0648\u0644 \u0686\u0627\u0628\u06a9 \u0633\u0627\u0632\u06cc \u0647\u0633\u062a\u0646\u062f \u0627\u0645\u0627 \u0634\u0645\u0627 \u0628\u0627 \u0627\u0628\u0632\u0627\u0631 \u0633\u0631\u0648\u06cc\u0633 \u062f\u0633\u06a9 \u067e\u0644\u0627\u0633 Manageengine ServiceDesk Plus \u0647\u0645\u0648\u0627\u0631\u0647 \u0631\u0648\u0646\u062f \u0686\u0627\u0628\u06a9 \u0633\u0627\u0632\u06cc \u0627\u06cc\u0646 \u0634\u0631\u06a9\u062a \u0631\u0627 \u062f\u0631 \u062a\u0648\u0633\u0639\u0647 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u062e\u0648\u0627\u0647\u06cc\u062f \u062f\u06cc\u062f. \u0627\u06cc\u0646 \u0634\u0631\u06a9\u062a \u0628\u0627 \u0631\u0639\u0627\u06cc\u062a \u06f1\u06f2 \u0627\u0635\u0648\u0644 \u0686\u0627\u0628\u06a9 \u062f\u0631 \u0627\u0631\u0627\u06cc\u0647 \u0645\u062d\u0635\u0648\u0644 \u0633\u0631\u0648\u06cc\u0633 \u062f\u0633\u06a9 \u067e\u0644\u0627\u0633 \u0631\u0648\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0627\u062f\u062b\u0647 \u0648 \u067e\u06cc\u0627\u062f\u0647 \u0633\u0627\u0632\u06cc \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627\u06cc ITIL \u0631\u0627 \u0628\u062e\u0648\u0628\u06cc \u0627\u062c\u0631\u0627 \u0645\u06cc \u06a9\u0646\u062f. \u0627\u0645\u0627 \u0628\u0631\u0627\u06cc \u0627\u062c\u0631\u0627\u06cc \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627\u06cc \u0686\u0627\u0628\u06a9 \u0628\u0627 ITIL \u062f\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u062e\u062f\u0627\u062f \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u060c \u0628\u062e\u0635\u0648\u0635 \u062f\u0631 \u0632\u0645\u06cc\u0646\u0647 \u0631\u062e\u062f\u0627\u062f\u0647\u0627\u06cc \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u06cc \u06a9\u0647 \u0645\u0631\u062a\u0628\u0637 \u0628\u0627 \u062a\u0648\u0633\u0639\u0647 \u0648 \u0627\u06cc\u062c\u0627\u062f \u0648 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u062f\u0631 \u06cc\u06a9 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0627\u0633\u062a \u0646\u06cc\u0627\u0632 \u0647\u0633\u062a \u062a\u0627 \u0627\u06cc\u0646 \u0645\u0641\u0647\u0648\u0645 \u0631\u0627 \u0646\u06cc\u0632 \u0628\u06a9\u0627\u0631 \u0628\u06af\u06cc\u0631\u06cc\u0645 \u0628\u0646\u0627\u0628\u0631\u0627\u06cc\u0646 \u062f\u0631 \u0627\u062f\u0627\u0645\u0647 \u0628\u062d\u062b \u0686\u06af\u0648\u0646\u06af\u06cc \u0627\u06cc\u0646 \u0631\u0648\u0634 \u0631\u0627 \u062e\u0648\u0627\u0647\u06cc\u062f \u0622\u0645\u0648\u062e\u062a.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/servicedesk.medanet.ir\/itil-vs-devops\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u062f\u0639\u0648\u0627\u06cc DevOps \u0648 ITIL \u0631\u0627 \u0627\u0632 \u0627\u06cc\u0646\u062c\u0627 \u0628\u062e\u0648\u0627\u0646\u06cc\u062f<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0627\u062f\u062b\u0647 \u0686\u06cc\u0633\u062a\u061f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u062d\u0648\u0627\u062f\u062b \u067e\u06cc\u0634 \u0628\u06cc\u0646\u06cc \u0646\u0634\u062f\u0647 \u0645\u0627\u0646\u0639 \u062c\u0631\u06cc\u0627\u0646 \u06a9\u0627\u0631 IT \u0647\u0633\u062a\u0646\u062f. \u062f\u0631 \u0635\u0648\u0631\u062a\u06cc \u06a9\u0647 \u0639\u0645\u0644\u06a9\u0631\u062f \u0633\u0631\u0648\u06cc\u0633 \u0646\u062a\u0648\u0627\u0646\u062f \u062e\u0631\u0648\u062c\u06cc \u0631\u0627 \u0627\u0631\u0627\u0626\u0647 \u062f\u0647\u062f\u060c \u0645\u06cc \u062a\u0648\u0627\u0646 \u0622\u0646 \u0631\u0627 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u062d\u0627\u062f\u062b\u0647 \u0646\u0627\u0645\u06cc\u062f. \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0648\u0627\u062f\u062b \u0634\u0627\u0645\u0644 \u0645\u062c\u0645\u0648\u0639\u0647 \u0627\u06cc \u0627\u0632 \u0641\u0639\u0627\u0644\u06cc\u062a \u0647\u0627\u06cc \u062d\u0648\u0632\u0647 \u0647\u0627\u06cc \u0641\u0631\u0627\u06cc\u0646\u062f \u0645\u0627\u0646\u0646\u062f:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 \u062a\u062c\u0632\u06cc\u0647 \u0648 \u062a\u062d\u0644\u06cc\u0644 \u0645\u0646\u0628\u0639 \u062d\u0648\u0627\u0633 \u067e\u0631\u062a\u06cc \u062f\u0631 \u0686\u0631\u062e\u0647 \u062d\u06cc\u0627\u062a IT<\/li>\n\n\n\n<li>\u0627\u0639\u0645\u0627\u0644 \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u0627\u0635\u0644\u0627\u062d\u06cc \u0628\u0631\u0627\u06cc \u062d\u0644 \u0645\u0634\u06a9\u0644\u0627\u062a \u062f\u0631 \u062e\u062f\u0645\u0627\u062a \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a IT<\/li>\n\n\n\n<li>\u0627\u062c\u0631\u0627\u06cc \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u0627\u062d\u062a\u06cc\u0627\u0637\u06cc \u062c\u0647\u062a \u062c\u0644\u0648\u06af\u06cc\u0631\u06cc \u0627\u0632 \u0639\u0648\u062f \u0645\u062c\u062f\u062f<\/li>\n\n\n\n<li>\u0628\u0633\u062a\u0647 \u0634\u062f\u0646 \u06cc\u06a9 \u0645\u0633\u0626\u0644\u0647 \u067e\u0633 \u0627\u0632 \u062d\u0644 \u06cc\u06a9 \u062e\u0637\u0627<\/li>\n<\/ol>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong><a href=\"https:\/\/servicedesk.medanet.ir\/incident-costs\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u0645\u0642\u0627\u0644\u0647 \u0645\u0631\u062a\u0628\u0637: \u06cc\u06a9 \u062d\u0627\u062f\u062b\u0647 \u0686\u0642\u062f\u0631 \u0631\u0648\u06cc \u062f\u0633\u062a \u0633\u0627\u0632\u0645\u0627\u0646 \u0634\u0645\u0627 \u0647\u0632\u06cc\u0646\u0647 \u0645\u06cc\u06af\u0630\u0627\u0631\u062f<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0627\u062f\u062b\u0647 \u062f\u0631 \u067e\u06cc\u0631\u0627\u0645\u0648\u0646 \u0641\u0631\u0627\u06cc\u0646\u062f ITSM \u0627\u0633\u062a \u06a9\u0647 \u0635\u0631\u0641\u0627 \u0628\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0648 \u062a\u0634\u062f\u06cc\u062f \u062d\u0627\u062f\u062b\u0647 \u062a\u0645\u0631\u06a9\u0632 \u0645\u06cc \u06a9\u0646\u062f \u062a\u0627 \u0639\u0645\u0644\u06cc\u0627\u062a \u0633\u0631\u0648\u06cc\u0633 \u0639\u0627\u062f\u06cc \u0631\u0627 \u062f\u0631 \u0633\u0637\u0648\u062d \u062e\u062f\u0645\u0627\u062a \u0645\u0634\u062e\u0635 \u062a\u0639\u0631\u06cc\u0641 \u06a9\u0646\u062f. \u0641\u0639\u0627\u0644\u06cc\u062a \u0647\u0627\u06cc\u06cc \u06a9\u0647 \u062f\u0631 \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0648\u0627\u062f\u062b \u0631\u062e \u0645\u06cc \u062f\u0647\u062f \u0639\u0628\u0627\u0631\u062a\u0646\u062f \u0627\u0632:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u062a\u0634\u062e\u06cc\u0635 \u0648 \u062b\u0628\u062a \u06cc\u06a9 \u062d\u0627\u062f\u062b\u0647<\/li>\n\n\n\n<li>\u0637\u0628\u0642\u0647 \u0628\u0646\u062f\u06cc \u0648 \u062f\u0633\u062a\u0647 \u0628\u0646\u062f\u06cc \u062d\u0648\u0627\u062f\u062b(\u0631\u062e\u062f\u0627\u062f\u0647\u0627) \u0648 \u0627\u0631\u0627\u0626\u0647 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0627\u0648\u0644\u06cc\u0647<\/li>\n\n\n\n<li>\u062a\u062d\u0642\u06cc\u0642 \u0648 \u0628\u0631\u0631\u0633\u06cc<\/li>\n\n\n\n<li>\u0627\u0631\u0627\u06cc\u0647 \u0631\u0627\u0647 \u062d\u0644<\/li>\n\n\n\n<li>\u0628\u0633\u062a\u0646 \u062d\u0627\u062f\u062b\u0647(\u0631\u062e\u062f\u0627\u062f)<\/li>\n\n\n\n<li>\u0645\u0627\u0644\u06a9\u06cc\u062a \u062d\u0648\u0627\u062f\u062b\u060c \u0645\u0634\u0627\u0647\u062f\u0647\u060c \u0631\u062f\u06cc\u0627\u0628\u06cc \u0648 \u0627\u0631\u062a\u0628\u0627\u0637\u0627\u062a<\/li>\n\n\n\n<li>\u0627\u0646\u062c\u0627\u0645 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0686\u0627\u0631\u0686\u0648\u0628 \u062d\u0627\u062f\u062b\u0647<\/li>\n\n\n\n<li>\u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0686\u0627\u0631\u0686\u0648\u0628 \u062d\u0627\u062f\u062b\u0647<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u062f\u0627\u0645\u0647 \u0645\u0637\u0644\u0628 \u062f\u0631 \u0635\u0641\u062d\u0647 \u0628\u0639\u062f\u2026<\/p>\n\n\n\n<!--nextpage-->\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0686\u06af\u0648\u0646\u0647 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u0635\u0627\u062f\u0641\u0627\u062a \u062d\u0627\u062f\u062b\u0647 \u0645\u0631\u0628\u0648\u0637 \u0628\u0647 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0648\u0627\u062f\u062b <\/strong><strong>ITIL<\/strong><strong> \u0627\u0633\u062a\u061f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u06af\u0631 \u0631\u0648\u0634 \u0645\u062a\u062f\u0648\u0644\u0648\u0698\u06cc \u062f\u0631 \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0627\u062f\u062b\u0647 \u0642\u0631\u0627\u0631 \u06af\u06cc\u0631\u062f\u060c \u0646\u0647 \u062a\u0646\u0647\u0627 \u0633\u0631\u0639\u062a \u067e\u06cc\u0634\u0631\u0641\u062a \u0686\u0631\u062e\u0647 \u0631\u0627 \u0628\u0647 \u0637\u0648\u0631 \u0627\u062a\u0648\u0645\u0627\u062a\u06cc\u06a9 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0645\u06cc \u062f\u0647\u062f\u060c \u0628\u0644\u06a9\u0647 \u0645\u0648\u062c\u0628 \u06a9\u0627\u0647\u0634 \u0645\u06cc\u0632\u0627\u0646 \u062a\u0634\u062f\u06cc\u062f \u062d\u0648\u0627\u062f\u062b \u062f\u0631 \u06cc\u06a9 \u0633\u0627\u0632\u0645\u0627\u0646 \u0645\u06cc \u0634\u0648\u062f. \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0648\u0627\u062f\u062b Agile \u062d\u0627\u0648\u06cc \u0645\u0631\u0627\u062d\u0644 \u0645\u0627\u0646\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a Lifecycle\u060c \u062c\u0645\u0639 \u0622\u0648\u0631\u06cc \u062f\u0627\u062f\u0647 \u0647\u0627\u060c \u0627\u0646\u062c\u0645\u0646\u060c \u0634\u0631\u062d \u0648 \u0633\u0627\u0632\u06af\u0627\u0631\u06cc \u0627\u0633\u062a. \u0627\u0632 \u0633\u0648\u06cc \u062f\u06cc\u06af\u0631\u060c \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u0648\u06cc\u062f\u0627\u062f ITIL \u0634\u0627\u0645\u0644 \u0645\u0631\u0627\u062d\u0644 \u0648\u0631\u0648\u062f\u06cc\u060c \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc\u060c \u0648\u0631\u0648\u062f\u060c \u0637\u0628\u0642\u0647 \u0628\u0646\u062f\u06cc\u060c \u062a\u0639\u06cc\u06cc\u0646 \u0627\u0648\u0644\u0648\u06cc\u062a\u060c \u062a\u0634\u062e\u06cc\u0635 \u0627\u0648\u0644\u06cc\u0647\u060c \u062a\u0634\u062f\u06cc\u062f\u060c \u062a\u062d\u0642\u06cc\u0642 \u0648 \u062d\u0644 \u0648 \u0641\u0635\u0644 \u0648 \u0628\u0633\u062a\u0647 \u0634\u062f\u0646 \u0627\u0633\u062a. ITIL \u0634\u0646\u0627\u062e\u062a\u0647 \u0634\u062f\u0647 \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0686\u0627\u0631\u0686\u0648\u0628 \u062a\u0645\u0631\u06cc\u0646 \u0628\u06cc\u0634\u062a\u0631 \u062f\u0631 \u062c\u0647\u0627\u0646 \u0627\u0633\u062a\u060c \u06a9\u0647 \u0645\u06cc \u062a\u0648\u0627\u0646\u062f \u0628\u0627 \u0631\u0648\u0634 Agile \u0628\u0631\u0627\u06cc \u0628\u0647 \u062f\u0633\u062a \u0622\u0648\u0631\u062f\u0646 \u06cc\u06a9 \u062a\u0627\u06a9\u062a\u06cc\u06a9 \u0645\u062f\u0631\u0646 \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0627\u062f\u062b\u0647 \u0645\u0648\u0631\u062f \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0642\u0631\u0627\u0631 \u06af\u06cc\u0631\u062f. \u0627\u0631\u062c\u0627\u0639 \u0647\u0632\u0627\u0631 \u0635\u0641\u062d\u0647 \u0627\u0633\u0646\u0627\u062f \u062f\u0631 \u0634\u0631\u0627\u06cc\u0637 \u0627\u0636\u0637\u0631\u0627\u0631\u06cc\u060c \u0632\u0645\u0627\u0646 \u0628\u06cc\u0634\u062a\u0631\u06cc \u0631\u0627 \u0627\u062a\u062e\u0627\u0630 \u0645\u06cc \u06a9\u0646\u062f \u0648 \u0645\u0645\u06a9\u0646 \u0627\u0633\u062a \u0628\u0647 \u062a\u0639\u062f\u0627\u062f\u06cc \u0627\u0632 \u0645\u0646\u0627\u0628\u0639 \u062f\u0631 \u0641\u0631\u0622\u06cc\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u0646\u06cc\u0627\u0632 \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u062f. \u067e\u0633 \u0627\u0632 \u0627\u0639\u0645\u0627\u0644 \u0645\u062c\u0645\u0648\u0639\u0647 \u0627\u06cc \u0627\u0632 \u0627\u0635\u0648\u0644 Agile \u0628\u0631\u0627\u06cc \u0627\u062c\u0631\u0627\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f \u0628\u0631\u0646\u0627\u0645\u0647 \u0631\u06cc\u0632\u06cc \u0627\u0632 Manifesto Agile\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u0648\u06cc\u062f\u0627\u062f Agile \u0645\u06cc \u062a\u0648\u0627\u0646\u062f \u0628\u0647 \u0645\u062d\u0635\u0648\u0644\u0627\u062a \u0628\u0627 \u06a9\u06cc\u0641\u06cc\u062a \u0645\u0646\u062c\u0631 \u0634\u0648\u062f.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong><a href=\"https:\/\/servicedesk.medanet.ir\/reduce-users-request\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u0645\u0642\u0627\u0644\u0647 \u0645\u0631\u062a\u0628\u0637: \u0631\u0627\u0647\u06a9\u0627\u0631\u0647\u0627\u06cc\u06cc \u0628\u0631\u0627\u06cc \u06a9\u0627\u0647\u0634 \u0646\u0631\u062e \u062d\u0648\u0627\u062f\u062b<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-1\"><strong>\u0686\u0631\u062e\u0647 \u0627\u06cc\u062f\u0647 \u0622\u0644:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0628\u0647 \u062c\u0627\u06cc \u062a\u0631\u0633\u06cc\u0645 \u0647\u0645\u0627\u0646 \u0637\u0631\u062d \u0628\u0631\u0627\u06cc \u0641\u0631\u0627\u06cc\u0646\u062f \u06a9\u0627\u0645\u0644 \u0648 \u0628\u0647\u0645 \u0645\u062a\u0635\u0644 \u0645\u06cc \u062a\u0648\u0627\u0646 \u0633\u0627\u062e\u062a\u0627\u0631\u06cc \u062a\u0639\u0631\u06cc\u0641 \u06a9\u0631\u062f \u06a9\u0647 \u0641\u0642\u0637 \u062f\u0631 \u0635\u0648\u0631\u062a \u0646\u06cc\u0627\u0632 \u0627\u0636\u0627\u0641\u0647 \u0634\u0648\u0646\u062f. \u06cc\u0627 \u0627\u06cc\u0646 \u0637\u0631\u062d \u0631\u0627 \u0645\u06cc \u062a\u0648\u0627\u0646 \u067e\u06cc\u06af\u06cc\u0631\u06cc \u06a9\u0631\u062f \u062a\u0627 \u0634\u0631\u0627\u06cc\u0637 \u0645\u0648\u0631\u062f \u0646\u06cc\u0627\u0632 \u062a\u0627\u0645\u06cc\u0646 \u0634\u0648\u062f. \u067e\u0633 \u0627\u0632 \u0627\u0646\u062c\u0627\u0645 \u0627\u06cc\u0646 \u06a9\u0627\u0631\u060c \u0641\u0631\u0627\u06cc\u0646\u062f \u0622\u0645\u0627\u062f\u0647 \u062d\u0631\u06a9\u062a \u0628\u0647 \u0686\u0631\u062e\u0647 \u062a\u06a9\u0631\u0627\u0631 \u0628\u0639\u062f\u06cc \u062a\u0631\u0633\u06cc\u0645 \u062e\u0648\u0627\u0647\u062f \u0634\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-2\"><strong>\u0622\u0645\u0627\u062f\u06af\u06cc \u0628\u0631\u0627\u06cc \u0645\u062d\u06cc\u0637 \u0645\u062a\u062f\u0627\u0648\u0644:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u062d\u0648\u0627\u062f\u062b\u060c \u063a\u06cc\u0631 \u0642\u0627\u0628\u0644 \u067e\u06cc\u0634 \u0628\u06cc\u0646\u06cc \u0647\u0633\u062a\u0646\u062f\u060c \u0627\u0645\u0627 \u067e\u06cc\u0634 \u0627\u0632 \u0622\u0646 \u0628\u0627\u06cc\u062f \u06cc\u06a9 \u0628\u0631\u0646\u0627\u0645\u0647 \u0622\u0645\u0627\u062f\u0647 \u0648 \u0645\u062f\u0648\u0646 \u0648\u062c\u0648\u062f \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u062f. \u0622\u0645\u0627\u062f\u0647 \u0628\u0648\u062f\u0646 \u0628\u0627 \u0628\u0647 \u0631\u0648\u0632 \u0631\u0633\u0627\u0646\u06cc \u0645\u0648\u0642\u0639\u06cc\u062a\u06cc \u0627\u0646\u0639\u0637\u0627\u0641 \u067e\u0630\u06cc\u0631\u060c \u06cc\u06a9 \u0631\u0648\u0634 \u0628\u0647\u06cc\u0646\u0647 \u0628\u0631\u0627\u06cc \u0631\u0633\u06cc\u062f\u06af\u06cc \u0628\u0647 \u062d\u0627\u062f\u062b\u0647 \u0627\u0633\u062a. \u0628\u0627 \u062a\u0648\u062c\u0647 \u0628\u0647 \u0628\u0627\u0632\u062e\u0648\u0631\u062f \u0645\u0634\u062a\u0631\u06cc \u06cc\u0627 \u06a9\u0627\u0631\u0628\u0631 \u0646\u0647\u0627\u06cc\u06cc\u060c \u062a\u06cc\u0645 \u0647\u0627\u06cc Agile \u0622\u0645\u0627\u062f\u0647 \u0628\u0631\u0627\u06cc \u0645\u0642\u0627\u0628\u0644\u0647 \u0628\u0627 \u067e\u06cc\u0631\u0645\u0648\u0627\u0646 \u06a9\u0627\u0631 \u0648 \u0646\u06cc\u0627\u0632\u0647\u0627\u06cc \u0628\u0627\u0632\u0627\u0631 \u0647\u0633\u062a\u0646\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-3\"><strong>\u0647\u0645\u06a9\u0627\u0631\u06cc:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0641\u0631\u0622\u06cc\u0646\u062f \u0628\u0631\u0646\u0627\u0645\u0647 \u0631\u06cc\u0632\u06cc \u0634\u0627\u0645\u0644 \u0646\u0638\u0631\u0627\u062a \u0633\u0647\u0627\u0645\u062f\u0627\u0631\u0627\u0646 \u0648 \u0645\u0634\u0627\u0631\u06a9\u062a \u0627\u0639\u0636\u0627\u06cc \u062a\u06cc\u0645 \u0645\u06cc \u0634\u0648\u062f. \u0627\u06cc\u0646 \u0637\u0631\u062d \u0645\u06cc \u062a\u0648\u0627\u0646\u062f &nbsp;\u0645\u0646\u062c\u0631 \u0628\u0647 \u0628\u062d\u062b \u0647\u0627\u06cc \u0645\u06a9\u0631\u0631 \u0628\u0627 \u062a\u0645\u0627\u0645 \u0647\u06cc\u0627\u062a \u062a\u063a\u06cc\u06cc\u0631 \u0634\u0648\u062f. \u0645\u0628\u0627\u062d\u062b \u0628\u0627\u0632\u060c \u0627\u0639\u0636\u0627\u06cc \u062a\u06cc\u0645 \u0631\u0627 \u0642\u0627\u062f\u0631 \u0645\u06cc \u0633\u0627\u0632\u062f \u062a\u0627 \u0646\u0647 \u062a\u0646\u0647\u0627 \u0628\u0631 \u0631\u0648\u06cc \u067e\u0631\u0648\u0698\u0647 \u0645\u062a\u0645\u0631\u06a9\u0632 \u0634\u0648\u0646\u062f\u060c \u0628\u0644\u06a9\u0647 \u0647\u0645\u06a9\u0627\u0631\u06cc \u0645\u06cc \u06a9\u0646\u0646\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-4\"><strong>\u0627\u0631\u062a\u0628\u0627\u0637 \u0645\u0633\u062a\u0642\u06cc\u0645:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u062c\u0644\u0633\u0627\u062a \u0628\u0647 \u0639\u0646\u0648\u0627\u0646 \u0628\u062e\u0634 \u0631\u0633\u0645\u06cc \u067e\u0631\u0648\u0698\u0647 \u062f\u0631 \u0646\u0638\u0631 \u06af\u0631\u0641\u062a\u0647 \u0645\u06cc \u0634\u0648\u062f \u0648 \u062e\u0648\u0627\u0646\u062f\u0646 \u0645\u06a9\u0627\u062a\u0628\u0627\u062a \u0637\u0648\u0644\u0627\u0646\u06cc\u060c \u0627\u06cc\u062f\u0647 \u062e\u0648\u0628\u06cc \u0646\u06cc\u0633\u062a. \u062f\u0631 \u0639\u0648\u0636\u060c \u0627\u0631\u062a\u0628\u0627\u0637\u0627\u062a \u0686\u0647\u0631\u0647 \u0628\u0647 \u0686\u0647\u0631\u0647\u060c \u0645\u0633\u0627\u0626\u0644 \u062d\u06cc\u0627\u062a\u06cc \u0631\u0627 \u0631\u0648\u0634\u0646 \u0645\u06cc \u06a9\u0646\u062f \u0648 \u0645\u0633\u0626\u0644\u0647 \u0631\u0627 \u0628\u0647 \u0633\u0631\u0639\u062a \u0648 \u0628\u0647 \u0637\u0648\u0631 \u0645\u0648\u062b\u0631 \u062a\u0631 \u062d\u0644 \u0645\u06cc \u06a9\u0646\u062f.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-5\"><strong>\u0646\u062a\u06cc\u062c\u0647:<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u062d\u0648\u0627\u062f\u062b \u0645\u06cc \u062a\u0648\u0627\u0646\u062f \u062f\u0631 \u0647\u0631 \u0632\u0645\u0627\u0646 \u0631\u062e \u062f\u0647\u062f. \u0628\u0646\u0627\u0628\u0631\u0627\u06cc\u0646 \u0622\u0645\u0627\u062f\u0647 \u0634\u062f\u0646 \u0628\u0631\u0627\u06cc \u0633\u0627\u062e\u062a\u0646 \u0648 \u062a\u0648\u0633\u0639\u0647 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631\u0647\u0627\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u060c \u06cc\u06a9 \u0642\u062f\u0645 \u0628\u0647 \u0633\u0648\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0645\u0648\u062b\u0631 \u062d\u0627\u062f\u062b\u0647 \u0627\u0633\u062a. \u062a\u0627\u06cc\u06cc\u062f \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0628\u0631\u0627\u06cc \u062c\u0644\u0648\u06af\u06cc\u0631\u06cc \u0627\u0632 \u0648\u0642\u0648\u0639 \u0686\u0646\u06cc\u0646 \u062d\u0648\u0627\u062f\u062b\u06cc \u0645\u06cc \u062a\u0648\u0627\u0646\u062f \u0645\u0641\u06cc\u062f \u0628\u0627\u0634\u062f. \u0647\u0645\u0647 \u0633\u0627\u0632\u0645\u0627\u0646 \u0647\u0627 \u0645\u06cc \u062a\u0648\u0627\u0646\u0646\u062f \u0631\u0648\u0634 \u0645\u062a\u062f\u0627\u0648\u0644 \u0631\u0627 \u0628\u0631\u0627\u06cc \u062a\u0633\u0647\u06cc\u0644 \u06a9\u0627\u0631 \u062e\u0648\u062f \u0628\u0647 \u06a9\u0627\u0631 \u06af\u06cc\u0631\u0646\u062f.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u06af\u0631\u0686\u0647 \u0645\u062a\u0627\u0633\u0641\u0627\u0646\u0647\u060c \u0647\u0631 \u0645\u0648\u0636\u0648\u0639\u06cc \u062f\u0631 ITIL \u0631\u0627 \u0646\u0645\u06cc \u062a\u0648\u0627\u0646 \u062a\u0648\u0633\u0637 Agile \u062d\u0644 \u06a9\u0631\u062f\u060c \u0686\u0631\u0627\u06a9\u0647 \u0627\u0647\u0645 \u0645\u0641\u0647\u0648\u0645 \u0686\u0627\u0628\u06a9 \u0628\u0631\u0627\u06cc \u0641\u0631\u0627\u06cc\u0646\u062f \u062a\u0648\u0633\u0639\u0647 \u0646\u0631\u0645 \u0627\u0641\u0632\u0627\u0631 \u0645\u0648\u0631\u062f \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0633\u0627\u0632\u0645\u0627\u0646 \u0627\u0633\u062a. \u0628\u0646\u0627\u0628\u0631\u0627\u06cc\u0646 \u0634\u0645\u0627 \u0645\u06cc \u062a\u0648\u0627\u0646\u06cc\u062f \u0631\u0648\u0634 \u0645\u062a\u062f\u0627\u0648\u0644 \u0631\u0627 \u0628\u0627 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0627\u062f\u062b\u0647 \u062a\u062c\u0631\u0628\u0647 \u06a9\u0646\u06cc\u062f \u0648 \u06cc\u06a9 \u06af\u0631\u062f\u0634 \u06a9\u0627\u0631 \u0631\u0648\u0627\u0646 \u0631\u0627 \u062a\u062c\u0631\u0628\u0647 \u06a9\u0646\u06cc\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">#MedaNet #ServiceDesk #ITIL #ITSM #ITAM #ITOM #Manageengine #Zoho #Webtick #Agile<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u062e\u062f\u0627\u062f\u0647\u0627 \u062f\u0631 Agile \u0648 ITIL \u0627\u06a9\u062b\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u0647\u0627 \u0628\u0631 \u0631\u0648\u06cc\u06a9\u0631\u062f \u0645\u0634\u062a\u0631\u06a9 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a IT (ITSM)\u060c COBIT \u0648 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f\u0647\u0627\u06cc ISO \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u0646\u062f. \u0637\u0628\u0642 \u06af\u0632\u0627\u0631\u0634 \u0633\u0627\u0644\u0627\u0646\u0647 \u06f1\u06f1 \u0633\u0627\u0644\u0647 Agile\u060c &nbsp;\u06f6\u06f0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,26,18],"tags":[27,19,5,20,6,21,22,23,24,25],"class_list":["post-66","post","type-post","status-publish","format-standard","hentry","category-itil","category-esm","category-itsm","tag-agile","tag-itam","tag-itil","tag-itom","tag-itsm","tag-manageengine","tag-medanet","tag-servicedesk","tag-webtick","tag-zoho"],"_links":{"self":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts\/66","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/comments?post=66"}],"version-history":[{"count":0,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts\/66\/revisions"}],"wp:attachment":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/media?parent=66"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/categories?post=66"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/tags?post=66"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}