{"id":385,"date":"2025-02-20T14:34:16","date_gmt":"2025-02-20T14:34:16","guid":{"rendered":"https:\/\/medanet.ir\/itil\/%d9%85%d8%af%d8%a7%d8%b1%da%a9%db%8c-%d8%a8%d8%b1%d8%a7%db%8c-%d9%85%d9%87%d8%a7%d8%b1%d8%aa-%d9%87%d8%a7%db%8c-%d8%aa%d8%ae%d8%b5%d8%b5%db%8c-%d9%88-%d8%b9%d9%85%d9%84%db%8c%d8%a7%d8%aa%db%8c-itil-4\/"},"modified":"2025-02-20T14:42:31","modified_gmt":"2025-02-20T14:42:31","slug":"%d9%85%d8%af%d8%a7%d8%b1%da%a9%db%8c-%d8%a8%d8%b1%d8%a7%db%8c-%d9%85%d9%87%d8%a7%d8%b1%d8%aa-%d9%87%d8%a7%db%8c-%d8%aa%d8%ae%d8%b5%d8%b5%db%8c-%d9%88-%d8%b9%d9%85%d9%84%db%8c%d8%a7%d8%aa%db%8c-itil-4","status":"publish","type":"post","link":"https:\/\/medanet.ir\/itil\/%d9%85%d8%af%d8%a7%d8%b1%da%a9%db%8c-%d8%a8%d8%b1%d8%a7%db%8c-%d9%85%d9%87%d8%a7%d8%b1%d8%aa-%d9%87%d8%a7%db%8c-%d8%aa%d8%ae%d8%b5%d8%b5%db%8c-%d9%88-%d8%b9%d9%85%d9%84%db%8c%d8%a7%d8%aa%db%8c-itil-4\/","title":{"rendered":"\u0645\u062f\u0631\u06a9\u06cc \u0628\u0631\u0627\u06cc \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u062a\u062e\u0635\u0635\u06cc \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc ITIL 4 Practice Manager (PM)"},"content":{"rendered":"\n

\u062f\u0631 \u06f2\u06f0\u06f2\u06f3<\/strong>\u060c \u0645\u0624\u0633\u0633\u0647 AXELOS<\/strong> \u0645\u0633\u06cc\u0631 \u062c\u062f\u06cc\u062f\u06cc \u0631\u0627 \u0645\u0639\u0631\u0641\u06cc \u06a9\u0631\u062f: ITIL 4 Practice Manager (PM)<\/strong>. \u0627\u0645\u0627 \u0686\u0631\u0627\u061f \u0686\u0648\u0646 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0628\u0647 \u0645\u062a\u062e\u0635\u0635\u0627\u0646\u06cc \u0646\u06cc\u0627\u0632 \u062f\u0627\u0631\u0646\u062f \u06a9\u0647 \u0646\u0647\u200c\u0641\u0642\u0637 \u062a\u0626\u0648\u0631\u06cc ITIL<\/strong> \u0631\u0627 \u0628\u062f\u0627\u0646\u0646\u062f\u060c \u0628\u0644\u06a9\u0647 \u0628\u062a\u0648\u0627\u0646\u0646\u062f \u0622\u0646 \u0631\u0627 \u062f\u0631 \u0639\u0645\u0644 \u0627\u062c\u0631\u0627 \u06a9\u0646\u0646\u062f!<\/strong><\/p>\n\n\n

\n
\"ITIL
ITIL 4 Practice Manager (PM) <\/figcaption><\/figure>\n<\/div>\n\n\n

PM \u0645\u062e\u0635\u0648\u0635 \u06a9\u0633\u0627\u0646\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0645\u06cc\u200c\u062e\u0648\u0627\u0647\u0646\u062f \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u0627\u062c\u0631\u0627\u06cc\u06cc \u062e\u0648\u062f \u0631\u0627 \u062f\u0631 ITSM \u062a\u0642\u0648\u06cc\u062a \u06a9\u0646\u0646\u062f.<\/strong> \u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0634\u0627\u0645\u0644 \u06f5 \u0645\u0627\u0698\u0648\u0644 \u06a9\u0644\u06cc\u062f\u06cc<\/strong> \u0627\u0633\u062a:<\/p>\n\n\n\n

\ud83d\udd39 Monitor, Support and Fulfil<\/strong> \u2013 \u0647\u0646\u0631 \u0646\u0638\u0627\u0631\u062a\u060c \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0648 \u067e\u0627\u0633\u062e\u06af\u0648\u06cc\u06cc \u0628\u0647 \u0646\u06cc\u0627\u0632\u0647\u0627\u06cc IT
\ud83d\udd39 Plan, Implement and Control<\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0628\u0631\u0646\u0627\u0645\u0647\u200c\u0631\u06cc\u0632\u06cc\u060c \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0648 \u06a9\u0646\u062a\u0631\u0644 \u062e\u062f\u0645\u0627\u062a
\ud83d\udd39 Collaborate, Assure and Improve<\/strong> \u2013 \u0647\u0645\u06a9\u0627\u0631\u06cc\u060c \u062a\u0636\u0645\u06cc\u0646 \u06a9\u06cc\u0641\u06cc\u062a \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631
\ud83d\udd39 Business Relationship Management<\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u062a\u0628\u0627\u0637\u0627\u062a \u062a\u062c\u0627\u0631\u06cc
\ud83d\udd39 IT Asset Management<\/strong> \u2013 \u06a9\u0646\u062a\u0631\u0644 \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0627\u0631\u0627\u06cc\u06cc\u200c\u0647\u0627\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a<\/p>\n\n\n\n

\u0628\u0631\u0627\u06cc \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u062f\u0631\u06a9 ITIL 4 Practice Manager<\/strong>\u060c \u0639\u0644\u0627\u0648\u0647 \u0628\u0631 \u0627\u06cc\u0646 \u06f5 \u0645\u0627\u0698\u0648\u0644<\/strong>\u060c \u0628\u0627\u06cc\u062f \u0645\u0627\u0698\u0648\u0644 Create, Deliver and Support (CDS)<\/strong> \u0631\u0627 \u0646\u06cc\u0632 \u0628\u06af\u0630\u0631\u0627\u0646\u06cc\u062f. \u0627\u06af\u0631 \u0628\u0647 \u062f\u0646\u0628\u0627\u0644 \u062a\u062e\u0635\u0635 \u0639\u0645\u0644\u06cc\u060c \u0627\u062c\u0631\u0627\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc ITIL \u0648 \u0628\u0647\u0628\u0648\u062f \u0639\u0645\u0644\u06a9\u0631\u062f IT \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0647\u0633\u062a\u06cc\u062f\u060c PM \u0645\u0633\u06cc\u0631 \u0634\u0645\u0627\u0633\u062a!<\/strong><\/p>\n\n\n\n

\u0686\u0631\u0627 \u0645\u0633\u06cc\u0631 ITIL 4 Practice Manager (PM) \u0627\u0636\u0627\u0641\u0647 \u0634\u062f\u0647 \u0627\u0633\u062a\u061f<\/strong><\/h2>\n\n\n\n

\u2705 \u062a\u0645\u0631\u06a9\u0632 \u0628\u0631 \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc:<\/strong>
PM \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u0627\u0646 IT \u0648 \u062a\u06cc\u0645\u200c\u0647\u0627\u06cc\u06cc \u0645\u0646\u0627\u0633\u0628 \u0627\u0633\u062a \u06a9\u0647 \u062f\u0631\u06af\u06cc\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0631\u0648\u0632\u0627\u0646\u0647 ITSM<\/strong> \u0647\u0633\u062a\u0646\u062f\u060c \u0645\u0627\u0646\u0646\u062f \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u062e\u062f\u0627\u062f\u0647\u0627\u060c \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a\u060c \u062f\u0631\u062e\u0648\u0627\u0633\u062a\u200c\u0647\u0627 \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a.<\/p>\n\n\n\n

\u2705 \u062c\u0627\u06cc\u06af\u0632\u06cc\u0646 \u0633\u0637\u062d Intermediate \u062f\u0631 ITIL v3:<\/strong>
\u062f\u0631 \u0646\u0633\u062e\u0647 \u0642\u0628\u0644\u06cc ITIL\u060c \u0645\u0633\u06cc\u0631\u0647\u0627\u06cc \u062a\u062e\u0635\u0635\u06cc \u0645\u062b\u0644 Capability \u0648 Lifecycle<\/strong> \u0648\u062c\u0648\u062f \u062f\u0627\u0634\u062a \u06a9\u0647 \u062f\u0631 ITIL 4 \u0628\u0627 Practice Manager \u062c\u0627\u06cc\u06af\u0632\u06cc\u0646 \u0634\u062f\u0647\u200c\u0627\u0646\u062f.<\/strong><\/p>\n\n\n\n

\u2705 \u0627\u0631\u062a\u0642\u0627\u0621 \u0645\u0647\u0627\u0631\u062a \u0628\u062f\u0648\u0646 \u0646\u06cc\u0627\u0632 \u0628\u0647 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9:<\/strong>
\u0627\u06af\u0631 \u0641\u0631\u062f\u06cc \u0646\u06cc\u0627\u0632 \u0628\u0647 \u062f\u0627\u0646\u0634 \u0639\u0645\u0644\u06cc \u062f\u0631 ITIL \u062f\u0627\u0631\u062f \u0648\u0644\u06cc \u0646\u0645\u06cc\u200c\u062e\u0648\u0627\u0647\u062f \u062f\u0631 \u0633\u0637\u062d \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 Master<\/strong> \u06a9\u0627\u0631 \u06a9\u0646\u062f\u060c PM \u0645\u0633\u06cc\u0631 \u0645\u0646\u0627\u0633\u0628\u06cc \u0627\u0633\u062a.<\/p>\n\n\n\n

\u2705 \u0645\u0633\u06cc\u0631 \u0631\u0634\u062f \u0628\u0631\u0627\u06cc \u0645\u062a\u062e\u0635\u0635\u0627\u0646 ITIL Practices:<\/strong>
PM \u0628\u0631\u0627\u06cc \u0627\u0641\u0631\u0627\u062f\u06cc \u0637\u0631\u0627\u062d\u06cc \u0634\u062f\u0647 \u06a9\u0647 \u0645\u06cc\u200c\u062e\u0648\u0627\u0647\u0646\u062f \u0631\u0648\u06cc \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc \u0648 \u0627\u062c\u0631\u0627\u06cc \u0628\u0647\u062a\u0631\u06cc\u0646 \u0634\u06cc\u0648\u0647\u200c\u0647\u0627\u06cc ITIL \u062f\u0631 \u0639\u0645\u0644\u06cc\u0627\u062a IT<\/strong> \u062a\u0645\u0631\u06a9\u0632 \u06a9\u0646\u0646\u062f\u060c \u0628\u062f\u0648\u0646 \u0627\u06cc\u0646\u06a9\u0647 \u0648\u0627\u0631\u062f \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc\u200c\u0647\u0627\u06cc \u06a9\u0644\u0627\u0646 \u0634\u0648\u0646\u062f.<\/p>\n\n\n\n

ITIL 4 Practice Manager (PM) \u0686\u06cc\u0633\u062a\u061f<\/strong><\/h2>\n\n\n\n

ITIL 4 Practice Manager (PM)<\/strong> \u06cc\u06a9 \u0645\u0633\u06cc\u0631 \u062c\u062f\u06cc\u062f \u0627\u0633\u062a \u06a9\u0647 \u0628\u06cc\u0646 \u0633\u0637\u062d Foundation<\/strong> \u0648 Managing Professional (MP) \/ Strategic Leader (SL)<\/strong> \u0642\u0631\u0627\u0631 \u0645\u06cc\u200c\u06af\u06cc\u0631\u062f. \u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0628\u0647 \u0645\u062a\u062e\u0635\u0635\u0627\u0646\u06cc \u06a9\u0647 \u0631\u0648\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0648 \u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u0646\u062f\u060c \u0627\u0645\u06a9\u0627\u0646 \u0645\u06cc\u200c\u062f\u0647\u062f \u062a\u0627 \u0645\u062c\u0645\u0648\u0639\u0647\u200c\u0627\u06cc \u0627\u0632 \u067e\u0631\u0627\u06a9\u062a\u06cc\u0633\u200c\u0647\u0627\u06cc ITIL<\/strong> \u0631\u0627 \u0628\u0647\u200c\u0635\u0648\u0631\u062a \u062a\u062e\u0635\u0635\u06cc \u06cc\u0627\u062f \u0628\u06af\u06cc\u0631\u0646\u062f.<\/p>\n\n\n\n

\u0645\u0633\u06cc\u0631<\/strong><\/th>\u0633\u0637\u062d<\/strong><\/th>\u062a\u0639\u062f\u0627\u062f \u0622\u0632\u0645\u0648\u0646\u200c\u0647\u0627<\/strong><\/th>\u0645\u0646\u0627\u0633\u0628 \u0628\u0631\u0627\u06cc<\/strong><\/th><\/tr><\/thead>
ITIL 4 Foundation<\/strong><\/td>\u0645\u0642\u062f\u0645\u0627\u062a\u06cc<\/td>\u06f1<\/td>\u062a\u0627\u0632\u0647\u200c\u06a9\u0627\u0631\u0647\u0627 \u062f\u0631 ITIL<\/td><\/tr>
ITIL 4 Practice Manager (PM)<\/strong><\/td>\u0645\u062a\u0648\u0633\u0637<\/td>\u06f5 (\u06f4 \u0622\u0632\u0645\u0648\u0646 \u067e\u0631\u0627\u06a9\u062a\u06cc\u0633 + DPI)<\/td>\u0645\u062f\u06cc\u0631\u0627\u0646 \u0639\u0645\u0644\u06cc\u0627\u062a \u0648 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627<\/td><\/tr>
ITIL 4 Managing Professional (MP)<\/strong><\/td>\u067e\u06cc\u0634\u0631\u0641\u062a\u0647<\/td>\u06f4 (MP \u06a9\u0627\u0645\u0644)<\/td>\u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u062e\u062f\u0645\u0627\u062a IT<\/td><\/tr>
ITIL 4 Strategic Leader (SL)<\/strong><\/td>\u067e\u06cc\u0634\u0631\u0641\u062a\u0647<\/td>\u06f2 (SL \u06a9\u0627\u0645\u0644)<\/td>\u0645\u062f\u06cc\u0631\u0627\u0646 \u0627\u0631\u0634\u062f IT<\/td><\/tr>
ITIL 4 Master<\/strong><\/td>\u062d\u0631\u0641\u0647\u200c\u0627\u06cc<\/td>\u0628\u062f\u0648\u0646 \u0622\u0632\u0645\u0648\u0646 (\u0627\u0631\u0627\u0626\u0647 \u067e\u0631\u0648\u0698\u0647 \u0648 \u0645\u0635\u0627\u062d\u0628\u0647)<\/td>\u0631\u0647\u0628\u0631\u0627\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 IT<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

<\/h3>\n\n\n\n

\u0645\u0633\u06cc\u0631 \u0631\u0633\u06cc\u062f\u0646 \u0628\u0647 \u0645\u062f\u0631\u06a9 ITIL 4 Practice Manager (PM)<\/strong><\/h2>\n\n\n\n
    \n
  1. ITIL 4 Foundation<\/strong><\/li>\n\n\n\n
  2. \u0642\u0628\u0648\u0644\u06cc \u062f\u0631 \u0686\u0647\u0627\u0631 \u0645\u0627\u0698\u0648\u0644 \u067e\u0631\u0627\u06a9\u062a\u06cc\u0633 ITIL<\/strong> (Practice Areas)<\/li>\n\n\n\n
  3. \u0642\u0628\u0648\u0644\u06cc \u062f\u0631 \u0622\u0632\u0645\u0648\u0646 Direct, Plan & Improve (DPI)<\/strong><\/li>\n<\/ol>\n\n\n\n

    \u2705 \u0628\u0627 \u062a\u06a9\u0645\u06cc\u0644 \u0627\u06cc\u0646 \u0645\u0631\u0627\u062d\u0644\u060c \u0645\u062f\u0631\u06a9 ITIL 4 Practice Manager (PM)<\/strong> \u0631\u0627 \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u06cc\u200c\u06a9\u0646\u06cc\u062f.
    \u2705 PM \u06cc\u06a9 \u0645\u0633\u06cc\u0631 \u062c\u0627\u06cc\u06af\u0632\u06cc\u0646 \u0628\u0631\u0627\u06cc MP \u0646\u06cc\u0633\u062a<\/strong> \u0627\u0645\u0627 \u0628\u0631\u062e\u06cc \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627\u06cc \u0622\u0646 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0646\u062f \u062f\u0631 MP \u0647\u0645 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0634\u0648\u0646\u062f.
    \u2705 \u0645\u0633\u06cc\u0631 PM \u0628\u0631\u0627\u06cc \u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0627\u0631\u0632\u0634\u0645\u0646\u062f \u0627\u0633\u062a \u0648\u0644\u06cc \u0628\u0631\u0627\u06cc \u0631\u0633\u06cc\u062f\u0646 \u0628\u0647 ITIL Master<\/strong> \u06a9\u0627\u0641\u06cc \u0646\u06cc\u0633\u062a.<\/p>\n\n\n\n

    \u0622\u06cc\u0627 PM \u0645\u06cc\u0627\u0646\u0628\u0631\u06cc \u0628\u0631\u0627\u06cc Master \u0627\u0633\u062a\u061f<\/strong><\/h2>\n\n\n\n

    \ud83d\udd38 \u062e\u06cc\u0631\u060c \u0645\u0633\u06cc\u0631 PM \u06cc\u06a9 \u0645\u0633\u06cc\u0631 \u0645\u0633\u062a\u0642\u0644 \u0627\u0633\u062a \u0648 \u0645\u0633\u062a\u0642\u06cc\u0645\u0627\u064b \u0628\u0647 ITIL Master<\/strong> \u0645\u0646\u062a\u0647\u06cc \u0646\u0645\u06cc\u200c\u0634\u0648\u062f.
    \ud83d\udd38 \u0627\u06af\u0631 \u0647\u062f\u0641 \u0634\u0645\u0627 Master<\/strong> \u0628\u0627\u0634\u062f\u060c \u0647\u0645\u0686\u0646\u0627\u0646 \u0628\u0627\u06cc\u062f \u0645\u0633\u06cc\u0631 MP \u06cc\u0627 SL \u0631\u0627 \u0637\u06cc \u06a9\u0646\u06cc\u062f.<\/p>\n\n\n\n

    \u0646\u062a\u06cc\u062c\u0647:<\/strong> \u0627\u06af\u0631 \u0631\u0648\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u0631\u0627\u06a9\u062a\u06cc\u0633\u200c\u0647\u0627\u06cc ITIL<\/strong> \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u06cc\u062f\u060c \u0645\u0633\u06cc\u0631 PM<\/strong> \u0645\u0646\u0627\u0633\u0628 \u0627\u0633\u062a. \u0627\u0645\u0627 \u0627\u06af\u0631 \u0642\u0635\u062f \u0631\u0633\u06cc\u062f\u0646 \u0628\u0647 ITIL Master<\/strong> \u0631\u0627 \u062f\u0627\u0631\u06cc\u062f\u060c \u0628\u0627\u06cc\u062f \u0645\u0633\u06cc\u0631 MP \u06cc\u0627 SL<\/strong> \u0631\u0627 \u0628\u06af\u0630\u0631\u0627\u0646\u06cc\u062f.<\/p>\n\n\n\n

    \u0645\u062f\u0631\u06a9 ITIL 4 Practice Manager (PM) \u0686\u0647 \u0627\u0631\u0632\u0634\u06cc \u062f\u0627\u0631\u062f\u061f<\/strong><\/h2>\n\n\n\n

    \u0645\u062f\u0631\u06a9 PM<\/strong> \u0627\u0631\u0632\u0634\u0645\u0646\u062f \u0627\u0633\u062a\u060c \u0627\u0645\u0627 \u0628\u0633\u062a\u06af\u06cc \u0628\u0647 \u0647\u062f\u0641 \u0634\u063a\u0644\u06cc \u0634\u0645\u0627<\/strong> \u062f\u0627\u0631\u062f. \u0627\u06cc\u0646 \u0645\u062f\u0631\u06a9 \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0639\u0645\u0644\u06cc\u0627\u062a \u0648 \u0627\u062c\u0631\u0627\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc ITSM<\/strong> \u0637\u0631\u0627\u062d\u06cc \u0634\u062f\u0647 \u0627\u0633\u062a\u060c \u0627\u0645\u0627 \u0645\u0633\u06cc\u0631 \u0645\u0633\u062a\u0642\u06cc\u0645 \u0628\u0647 ITIL Master<\/strong> \u0646\u06cc\u0633\u062a.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    \u2705 \u062a\u062e\u0635\u0635 \u062f\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc ITIL<\/strong>: \u0631\u0648\u06cc \u0628\u0647\u0628\u0648\u062f \u0639\u0645\u0644\u06cc\u0627\u062a IT\u060c \u0627\u062c\u0631\u0627\u06cc \u0628\u0647\u062a\u0631\u06cc\u0646 \u0634\u06cc\u0648\u0647\u200c\u0647\u0627 \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u067e\u0631\u0627\u06a9\u062a\u06cc\u0633\u200c\u0647\u0627\u06cc ITSM<\/strong> \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u062f.
    \u2705 \u0645\u0646\u0627\u0633\u0628 \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u0627\u0646 \u0639\u0645\u0644\u06cc\u0627\u062a \u0648 \u062a\u06a9\u0646\u06cc\u06a9\u0627\u0644<\/strong>: \u0627\u06af\u0631 \u062f\u0631 \u062d\u0648\u0632\u0647 Service Management\u060c Help Desk\u060c IT Support \u06cc\u0627 IT Operations<\/strong> \u0641\u0639\u0627\u0644\u06cc\u062a \u062f\u0627\u0631\u06cc\u062f\u060c \u0627\u06cc\u0646 \u0645\u062f\u0631\u06a9 \u0628\u0631\u0627\u06cc \u0634\u0645\u0627 \u0645\u0641\u06cc\u062f \u0627\u0633\u062a.
    \u2705 \u0627\u0645\u062a\u06cc\u0627\u0632 \u0628\u0631\u0627\u06cc \u062a\u0645\u062f\u06cc\u062f \u0633\u0627\u06cc\u0631 \u0645\u062f\u0627\u0631\u06a9 ITIL<\/strong>: \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0628\u0631\u0627\u06cc Continuing Professional Development (CPD)<\/a><\/strong> \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0634\u0648\u062f.
    \u2705 \u0645\u06a9\u0645\u0644 \u0645\u0633\u06cc\u0631 MP \u0648 SL<\/strong>: \u0627\u06af\u0631 \u0642\u0635\u062f \u0627\u062f\u0627\u0645\u0647 \u0628\u0647 MP \u06cc\u0627 SL \u0631\u0627 \u062f\u0627\u0631\u06cc\u062f\u060c \u0628\u0631\u062e\u06cc \u0627\u0632 \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627\u06cc PM (\u0645\u062b\u0644 DPI) \u062f\u0631 \u0622\u0646 \u0645\u0633\u06cc\u0631\u0647\u0627 \u0645\u0639\u062a\u0628\u0631 \u0647\u0633\u062a\u0646\u062f.<\/p>\n\n\n\n

    \u0645\u062d\u062f\u0648\u062f\u06cc\u062a\u200c\u0647\u0627\u06cc PM<\/strong><\/p>\n\n\n\n

    \u274c \u0645\u0633\u06cc\u0631 \u0645\u0633\u062a\u0642\u06cc\u0645 \u0628\u0647 ITIL Master \u0646\u06cc\u0633\u062a<\/strong>: \u06af\u0630\u0631\u0627\u0646\u062f\u0646 PM \u0628\u0647\u200c\u062a\u0646\u0647\u0627\u06cc\u06cc \u0634\u0645\u0627 \u0631\u0627 \u0628\u0647 \u0633\u0637\u062d \u0627\u0633\u062a\u0627\u062f\u06cc \u0646\u0645\u06cc\u200c\u0631\u0633\u0627\u0646\u062f.
    \u274c \u06a9\u0645\u062a\u0631 \u0645\u0648\u0631\u062f \u062a\u0648\u062c\u0647 \u0645\u062f\u06cc\u0631\u0627\u0646 \u0627\u0631\u0634\u062f \u0648 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0627\u0633\u062a<\/strong>: \u0628\u06cc\u0634\u062a\u0631 \u0628\u0631\u0627\u06cc \u0646\u0642\u0634\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0648 \u0627\u062c\u0631\u0627\u06cc\u06cc \u0645\u0646\u0627\u0633\u0628 \u0627\u0633\u062a\u060c \u0646\u0647 \u0628\u0631\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc\u200c\u0647\u0627\u06cc \u06a9\u0644\u0627\u0646 IT.
    \u274c \u0628\u0647 \u0627\u0646\u062f\u0627\u0632\u0647 MP \u0648 SL \u062f\u0631 \u0628\u0627\u0632\u0627\u0631 \u06a9\u0627\u0631 \u067e\u0631\u062a\u0642\u0627\u0636\u0627 \u0646\u06cc\u0633\u062a<\/strong>: \u0645\u062f\u0631\u06a9 MP \u06cc\u0627 SL \u0628\u0631\u0627\u06cc \u0645\u0634\u0627\u063a\u0644 \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u0648 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0627\u0639\u062a\u0628\u0627\u0631 \u0628\u06cc\u0634\u062a\u0631\u06cc \u062f\u0627\u0631\u0646\u062f.<\/strong><\/p>\n\n\n\n

    \u062f\u0631 \u0646\u062a\u06cc\u062c\u0647:<\/strong><\/p>\n\n\n\n

    \u0627\u06af\u0631 \u062a\u0645\u0631\u06a9\u0632 \u0634\u0645\u0627 \u0631\u0648\u06cc \u0627\u062c\u0631\u0627\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc ITIL \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0639\u0645\u0644\u06cc\u0627\u062a ITSM \u0627\u0633\u062a\u060c PM \u0627\u0631\u0632\u0634\u0645\u0646\u062f \u0627\u0633\u062a.<\/strong>
    \u0627\u0645\u0627 \u0627\u06af\u0631 \u0645\u06cc\u200c\u062e\u0648\u0627\u0647\u06cc\u062f \u0628\u0647 \u0633\u0637\u0648\u062d \u0628\u0627\u0644\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a IT \u06cc\u0627 ITIL Master \u0628\u0631\u0633\u06cc\u062f\u060c MP \u06cc\u0627 SL \u0627\u0646\u062a\u062e\u0627\u0628 \u0628\u0647\u062a\u0631\u06cc \u0627\u0633\u062a.<\/strong><\/p>\n\n\n\n

    \u0645\u0633\u06cc\u0631 ITIL Practice Manager (PM)<\/strong> \u0628\u0647\u200c\u062a\u0646\u0647\u0627\u06cc\u06cc \u0634\u0645\u0627 \u0631\u0627 \u0628\u0647 \u0633\u0637\u062d ITIL Master<\/strong> \u0646\u0645\u06cc\u200c\u0631\u0633\u0627\u0646\u062f\u060c \u0632\u06cc\u0631\u0627 \u0647\u062f\u0641 \u0622\u0646 \u0645\u062a\u0641\u0627\u0648\u062a \u0627\u0633\u062a.<\/p>\n\n\n\n

    \u062a\u0641\u0627\u0648\u062a\u200c\u0647\u0627\u06cc PM \u0648 MP \u062f\u0631 \u0645\u0633\u06cc\u0631 ITIL Master:<\/strong><\/h2>\n\n\n\n
    \u0645\u0633\u06cc\u0631<\/th>\u0634\u0627\u0645\u0644 \u0686\u0647 \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627\u06cc\u06cc \u0627\u0633\u062a\u061f<\/th>\u0645\u0646\u062c\u0631 \u0628\u0647 ITIL Master \u0645\u06cc\u200c\u0634\u0648\u062f\u061f<\/th><\/tr><\/thead>
    Managing Professional (MP)<\/strong><\/td>\u06f4 \u0645\u0627\u0698\u0648\u0644 \u0627\u0635\u0644\u06cc: CDS, DSV, HVIT, DPI<\/td>\u2705 \u0628\u0644\u0647<\/td><\/tr>
    Practice Manager (PM)<\/strong><\/td>\u06f4 \u0645\u0627\u0698\u0648\u0644 \u067e\u0631\u0627\u06a9\u062a\u06cc\u0633 + DPI<\/td>\u274c \u0646\u0647<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    \u0686\u0631\u0627 PM \u0645\u0633\u062a\u0642\u06cc\u0645\u0627\u064b \u0628\u0647 Master \u0646\u0645\u06cc\u200c\u0631\u0633\u062f\u061f<\/strong><\/p>\n\n\n\n

    1\ufe0f\u20e3 PM \u0631\u0648\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u0639\u0645\u0644\u06cc\u0627\u062a \u062a\u0645\u0631\u06a9\u0632 \u062f\u0627\u0631\u062f\u060c \u0646\u0647 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u06a9\u0644\u0627\u0646 IT.<\/strong>
    2\ufe0f\u20e3 \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627\u06cc MP \u0634\u0627\u0645\u0644 \u0628\u062e\u0634\u200c\u0647\u0627\u06cc \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 \u0627\u062c\u0631\u0627\u06cc\u06cc ITSM \u0627\u0633\u062a\u060c \u06a9\u0647 \u0628\u0631\u0627\u06cc Master \u0636\u0631\u0648\u0631\u06cc\u200c\u0627\u0646\u062f.<\/strong>
    3\ufe0f\u20e3 ITIL Master \u0646\u06cc\u0627\u0632 \u0628\u0647 \u062f\u0631\u06a9 \u062c\u0627\u0645\u0639\u06cc \u0627\u0632 Value Streams \u0648 Delivery \u062f\u0627\u0631\u062f \u06a9\u0647 \u062f\u0631 \u0645\u0633\u06cc\u0631 MP \u0627\u0631\u0627\u0626\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/strong><\/p>\n\n\n\n

    \n
    \u0628\u0631\u0627\u06cc \u0631\u0633\u06cc\u062f\u0646 \u0628\u0647 \u0627\u0633\u062a\u0627\u062f\u06cc \u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0628\u0627\u06cc\u062f \u0637\u06cc \u0634\u0648\u062f<\/strong><\/a><\/div>\n<\/div>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"

    \u062f\u0631 \u06f2\u06f0\u06f2\u06f3\u060c \u0645\u0624\u0633\u0633\u0647 AXELOS \u0645\u0633\u06cc\u0631 \u062c\u062f\u06cc\u062f\u06cc \u0631\u0627 \u0645\u0639\u0631\u0641\u06cc \u06a9\u0631\u062f: ITIL 4 Practice Manager (PM). \u0627\u0645\u0627 \u0686\u0631\u0627\u061f \u0686\u0648\u0646 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0628\u0647 \u0645\u062a\u062e\u0635\u0635\u0627\u0646\u06cc \u0646\u06cc\u0627\u0632 \u062f\u0627\u0631\u0646\u062f \u06a9\u0647 \u0646\u0647\u200c\u0641\u0642\u0637 \u062a\u0626\u0648\u0631\u06cc ITIL \u0631\u0627 \u0628\u062f\u0627\u0646\u0646\u062f\u060c […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-385","post","type-post","status-publish","format-standard","hentry","category-itil"],"_links":{"self":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts\/385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/comments?post=385"}],"version-history":[{"count":0,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/posts\/385\/revisions"}],"wp:attachment":[{"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/media?parent=385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/categories?post=385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medanet.ir\/itil\/wp-json\/wp\/v2\/tags?post=385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}