{"id":384,"date":"2025-02-20T12:19:47","date_gmt":"2025-02-20T12:19:47","guid":{"rendered":"https:\/\/medanet.ir\/itil\/%d8%af%d9%88%d8%b1%d9%87%d9%87%d8%a7-%d9%88-%d8%a2%d8%b2%d9%85%d9%88%d9%86%d9%87%d8%a7%db%8c-itil-4\/"},"modified":"2025-02-21T10:04:57","modified_gmt":"2025-02-21T10:04:57","slug":"%d8%af%d9%88%d8%b1%d9%87%d9%87%d8%a7-%d9%88-%d8%a2%d8%b2%d9%85%d9%88%d9%86%d9%87%d8%a7%db%8c-itil-4","status":"publish","type":"post","link":"https:\/\/medanet.ir\/itil\/%d8%af%d9%88%d8%b1%d9%87%d9%87%d8%a7-%d9%88-%d8%a2%d8%b2%d9%85%d9%88%d9%86%d9%87%d8%a7%db%8c-itil-4\/","title":{"rendered":"\u062f\u0648\u0631\u0647\u200c\u0647\u0627 \u0648 \u0622\u0632\u0645\u0648\u0646\u200c\u0647\u0627\u06cc ITIL4"},"content":{"rendered":"\n

\u062f\u0648\u0631\u0647\u200c\u0647\u0627\u06cc ITIL4<\/strong> \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a (ITSM) \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0633\u0627\u0632\u0645\u0627\u0646\u06cc (ESM)\u0637\u0631\u0627\u062d\u06cc \u0634\u062f\u0647\u200c\u0627\u0646\u062f \u0648 \u0628\u0647 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f \u062a\u0627 \u062e\u062f\u0645\u0627\u062a IT \u0631\u0627 \u0628\u0647\u06cc\u0646\u0647 \u06a9\u0646\u0646\u062f. \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647\u200c\u0647\u0627 \u062f\u0631 \u0633\u0637\u0648\u062d \u0645\u062e\u062a\u0644\u0641 \u0627\u0631\u0627\u0626\u0647 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f:<\/p>\n\n\n\n

\u06f1. ITIL4 Foundation<\/strong> (\u0645\u0642\u062f\u0645\u0627\u062a\u06cc)<\/h2>\n\n\n\n

\u2705 \u0645\u0641\u0627\u0647\u06cc\u0645 \u0627\u0635\u0644\u06cc ITIL4<\/a><\/strong>
\u2705 \u0633\u0627\u062e\u062a\u0627\u0631 \u0648 \u0627\u062c\u0632\u0627\u06cc \u06a9\u0644\u06cc\u062f\u06cc \u0645\u0627\u0646\u0646\u062f Service Value System (SVS)<\/strong><\/a>
\u2705 \u0627\u0635\u0648\u0644 \u0631\u0627\u0647\u0646\u0645\u0627\u06cc ITIL \u0628\u0631\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u062e\u062f\u0645\u0627\u062a IT<\/p>\n\n\n\n

\ud83d\udd39 \u0645\u0646\u0627\u0633\u0628 \u0628\u0631\u0627\u06cc: \u062a\u0627\u0632\u0647\u200c\u06a9\u0627\u0631\u0627\u0646 \u0648 \u0627\u0641\u0631\u0627\u062f\u06cc \u06a9\u0647 \u0645\u06cc\u200c\u062e\u0648\u0627\u0647\u0646\u062f \u06af\u0648\u0627\u0647\u06cc\u0646\u0627\u0645\u0647 Foundation<\/strong> \u0631\u0627 \u0628\u06af\u06cc\u0631\u0646\u062f.<\/p>\n\n\n\n

\u06f2. ITIL4 Managing Professional (MP)<\/strong>– (\u0645\u062a\u0648\u0633\u0637\u0647)<\/h2>\n\n\n\n

\u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0634\u0627\u0645\u0644 \u06f4 \u0645\u0627\u0698\u0648\u0644 \u0627\u0633\u062a:
\u2705 Create, Deliver & Support (CDS)<\/a><\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0631\u0627\u0626\u0647 \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u062e\u062f\u0645\u0627\u062a
\u2705 Drive Stakeholder Value (DSV)<\/strong><\/a> \u2013 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0627\u0631\u0632\u0634 \u0628\u0631\u0627\u06cc \u0645\u0634\u062a\u0631\u06cc\u0627\u0646
\u2705 High-Velocity IT (HVIT)<\/a><\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a IT \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u06cc \u0686\u0627\u0628\u06a9 \u0648 \u062f\u06cc\u062c\u06cc\u062a\u0627\u0644
\u2705 Direct, Plan & Improve (DPI)<\/a><\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631<\/p>\n\n\n\n

\ud83d\udd39 \u0645\u0646\u0627\u0633\u0628 \u0628\u0631\u0627\u06cc: \u0645\u062f\u06cc\u0631\u0627\u0646 IT\u060c \u0645\u0634\u0627\u0648\u0631\u0627\u0646 \u0648 \u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a.<\/p>\n\n\n\n

\u06f2. ITIL4 Strategic Leader (SL)<\/strong>– (\u0645\u062a\u0648\u0633\u0637\u0647)<\/h2>\n\n\n\n

\u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0634\u0627\u0645\u0644 \u06f2 \u0645\u0627\u0698\u0648\u0644 \u0627\u0633\u062a:
\u2705 Direct, Plan & Improve (DPI)<\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u0627\u0647\u0628\u0631\u062f\u06cc
\u2705 Digital & IT Strategy (DITS)<\/a><\/strong> \u2013 \u0631\u0627\u0647\u0628\u0631\u062f\u0647\u0627\u06cc \u062f\u06cc\u062c\u06cc\u062a\u0627\u0644 \u0648 \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a<\/p>\n\n\n\n

\ud83d\udd39 \u0645\u0646\u0627\u0633\u0628 \u0628\u0631\u0627\u06cc: \u0645\u062f\u06cc\u0631\u0627\u0646 \u0627\u0631\u0634\u062f IT \u0648 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u0633\u062a\u200c\u0647\u0627.<\/p>\n\n\n\n

\u06f3. ITIL4 Master<\/strong>-(\u067e\u06cc\u0634\u0631\u0641\u062a\u0647)<\/h2>\n\n\n\n

\u2705 \u0628\u0627\u0644\u0627\u062a\u0631\u06cc\u0646 \u0633\u0637\u062d ITIL\u060c \u0646\u06cc\u0627\u0632\u0645\u0646\u062f \u062a\u062c\u0631\u0628\u0647 \u0639\u0645\u0644\u06cc \u0648 \u0627\u0631\u0627\u0626\u0647 \u06cc\u06a9 \u067e\u0631\u0648\u0698\u0647 \u0645\u0648\u0641\u0642 \u062f\u0631 \u062d\u0648\u0632\u0647 ITSM.<\/p>\n\n\n\n

\ud83d\udd39 \u0645\u0646\u0627\u0633\u0628 \u0628\u0631\u0627\u06cc: \u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u0627\u0631\u0634\u062f IT \u06a9\u0647 \u062a\u062c\u0631\u0628\u0647 \u0632\u06cc\u0627\u062f\u06cc \u062f\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u062f\u0627\u0631\u0646\u062f.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

\u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0627\u0635\u0644\u06cc \u0633\u0627\u0644 \u06f2\u06f0\u06f1\u06f9 \u0627\u0633\u062a!<\/strong><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

\u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0633\u0627\u0644 \u06f2\u06f0\u06f2\u06f3 \u0627\u0633\u062a!<\/strong> <\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

\u0647\u0645\u0627\u0646\u0637\u0648\u0631 \u06a9\u0647 \u062f\u0631 \u062a\u0635\u0648\u06cc\u0631 \u0641\u0648\u0642 \u0645\u06cc\u200c\u0628\u06cc\u0646\u06cc\u062f \u06cc\u06a9 \u0645\u0633\u06cc\u0631 \u0628\u0646\u0627\u0645 PM \u0628\u0647 \u0631\u0646\u06af \u0642\u0631\u0645\u0632 \u0627\u0641\u0632\u0648\u062f\u0647 \u0634\u062f\u0647. \u0645\u0633\u06cc\u0631 ITIL 4 Practice Manager (PM) \u062f\u0631 \u0633\u0627\u0644 \u06f2\u06f0\u06f2\u06f3 \u062a\u0648\u0633\u0637 \u0645\u0624\u0633\u0633\u0647 AXELOS \u0645\u0639\u0631\u0641\u06cc \u0634\u062f.<\/a><\/strong> \u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0628\u0647\u200c\u0645\u0646\u0638\u0648\u0631 \u067e\u0627\u0633\u062e \u0628\u0647 \u0646\u06cc\u0627\u0632\u0647\u0627\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0628\u0631\u0627\u06cc \u062f\u0648\u0631\u0647\u200c\u0647\u0627\u06cc \u06a9\u0627\u0631\u0628\u0631\u062f\u06cc\u200c\u062a\u0631 \u0648 \u062a\u0645\u0631\u06a9\u0632 \u0628\u0631 Practice\u0647\u0627<\/strong> \u0637\u0631\u0627\u062d\u06cc \u0634\u062f\u0647 \u0627\u0633\u062a. \u0645\u0633\u06cc\u0631 PM<\/strong> \u0634\u0627\u0645\u0644 \u06f5 \u0645\u0627\u0698\u0648\u0644<\/strong> \u0627\u0633\u062a \u06a9\u0647 \u0628\u0647 \u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u06a9\u0645\u06a9 \u0645\u06cc\u200c\u06a9\u0646\u062f \u062a\u0627 \u062f\u0631 \u062d\u0648\u0632\u0647\u200c\u0647\u0627\u06cc \u062e\u0627\u0635\u06cc \u0627\u0632 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a (ITSM)<\/strong> \u062a\u062e\u0635\u0635 \u06cc\u0627\u0628\u0646\u062f. \u0627\u06cc\u0646 \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627 \u0639\u0628\u0627\u0631\u062a\u200c\u0627\u0646\u062f \u0627\u0632:<\/p>\n\n\n\n

    \n
  1. Monitor, Support and Fulfil<\/strong>: \u062a\u0645\u0631\u06a9\u0632 \u0628\u0631 \u0646\u0638\u0627\u0631\u062a\u060c \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0648 \u0628\u0631\u0622\u0648\u0631\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0646\u06cc\u0627\u0632\u0647\u0627\u06cc \u062e\u062f\u0645\u0627\u062a<\/li>\n\n\n\n
  2. Plan, Implement and Control<\/strong>: \u0645\u0631\u0628\u0648\u0637 \u0628\u0647 \u0628\u0631\u0646\u0627\u0645\u0647\u200c\u0631\u06cc\u0632\u06cc\u060c \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0648 \u06a9\u0646\u062a\u0631\u0644 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627<\/li>\n\n\n\n
  3. Collaborate, Assure and Improve<\/strong>: \u062a\u0623\u06a9\u06cc\u062f \u0628\u0631 \u0647\u0645\u06a9\u0627\u0631\u06cc\u060c \u062a\u0636\u0645\u06cc\u0646 \u06a9\u06cc\u0641\u06cc\u062a \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631<\/li>\n\n\n\n
  4. Business Relationship Management<\/strong>: \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u0648\u0627\u0628\u0637 \u06a9\u0633\u0628\u200c\u0648\u06a9\u0627\u0631<\/li>\n\n\n\n
  5. IT Asset Management<\/strong>: \u0645\u062f\u06cc\u0631\u06cc\u062a \u062f\u0627\u0631\u0627\u06cc\u06cc\u200c\u0647\u0627\u06cc \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a<\/li>\n<\/ol>\n\n\n\n

    \u0628\u0631\u0627\u06cc \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u062f\u0631\u06a9 ITIL 4 Practice Manager<\/strong>\u060c \u0639\u0644\u0627\u0648\u0647 \u0628\u0631 \u06af\u0630\u0631\u0627\u0646\u062f\u0646 \u0627\u06cc\u0646 \u06f5 \u0645\u0627\u0698\u0648\u0644\u060c \u0628\u0627\u06cc\u062f \u0645\u0627\u0698\u0648\u0644 Create, Deliver and Support (CDS)<\/a><\/strong> \u0631\u0627 \u0646\u06cc\u0632 \u062a\u06a9\u0645\u06cc\u0644 \u06a9\u0646\u06cc\u062f. \u0627\u06cc\u0646 \u0645\u0633\u06cc\u0631 \u0628\u0631\u0627\u06cc \u0645\u062a\u062e\u0635\u0635\u0627\u0646\u06cc \u0637\u0631\u0627\u062d\u06cc \u0634\u062f\u0647 \u0627\u0633\u062a \u06a9\u0647 \u0645\u06cc\u200c\u062e\u0648\u0627\u0647\u0646\u062f \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u062e\u0648\u062f \u0631\u0627 \u062f\u0631 \u062d\u0648\u0632\u0647\u200c\u0647\u0627\u06cc \u0645\u0634\u062e\u0635\u06cc \u0627\u0632 ITSM<\/strong> \u062a\u0642\u0648\u06cc\u062a \u06a9\u0646\u0646\u062f \u0648 \u062f\u0631 \u0628\u0647\u0628\u0648\u062f \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0646\u0642\u0634 \u0645\u0624\u062b\u0631\u06cc \u0627\u06cc\u0641\u0627 \u0646\u0645\u0627\u06cc\u0646\u062f.<\/p>\n\n\n\n

    \u0645\u0627\u0698\u0648\u0644 \u067e\u0631\u0627\u06a9\u062a\u06cc\u0633<\/strong><\/th>\u062f\u0633\u062a\u0647\u200c\u0628\u0646\u062f\u06cc<\/strong><\/th>\u0645\u062d\u062a\u0648\u0627<\/strong><\/th><\/tr><\/thead>
    Monitor, Support & Fulfil<\/strong><\/td>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0639\u0645\u0644\u06cc\u0627\u062a \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc<\/td>\u0634\u0627\u0645\u0644 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u0648\u06cc\u062f\u0627\u062f\u0647\u0627\u060c \u062f\u0631\u062e\u0648\u0627\u0633\u062a\u200c\u0647\u0627\u06cc \u062e\u062f\u0645\u0627\u062a\u060c \u0645\u0627\u0646\u06cc\u062a\u0648\u0631\u06cc\u0646\u06af \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062d\u0648\u0627\u062f\u062b<\/td><\/tr>
    Plan, Implement & Control<\/strong><\/td>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0648 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a<\/td>\u0634\u0627\u0645\u0644 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a\u060c \u062f\u0627\u0631\u0627\u06cc\u06cc\u200c\u0647\u0627\u060c \u067e\u06cc\u06a9\u0631\u0628\u0646\u062f\u06cc\u200c\u0647\u0627 \u0648 \u0627\u0633\u062a\u0642\u0631\u0627\u0631 \u062e\u062f\u0645\u0627\u062a<\/td><\/tr>
    Collaborate, Assure & Improve<\/strong><\/td>\u062a\u0636\u0645\u06cc\u0646 \u06a9\u06cc\u0641\u06cc\u062a \u0648 \u0628\u0647\u0628\u0648\u062f<\/td>\u0634\u0627\u0645\u0644 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u06cc\u0633\u06a9\u060c \u0627\u0645\u0646\u06cc\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a \u0648 \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u0642\u0627\u0628\u0644\u06cc\u062a\u200c\u0647\u0627<\/td><\/tr>
    ITIL 4 Direct, Plan & Improve (DPI)<\/strong><\/td>\u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631<\/td>\u0686\u0627\u0631\u0686\u0648\u0628\u200c\u0647\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u0648 \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0628\u0631\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    \u2705 \u0628\u0627 \u062a\u06a9\u0645\u06cc\u0644 \u0627\u06cc\u0646 \u0645\u0631\u0627\u062d\u0644\u060c \u0645\u062f\u0631\u06a9 ITIL 4 Practice Manager (PM)<\/strong> \u0631\u0627 \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u06cc\u200c\u06a9\u0646\u06cc\u062f.
    \u2705 PM \u06cc\u06a9 \u0645\u0633\u06cc\u0631 \u062c\u0627\u06cc\u06af\u0632\u06cc\u0646 \u0628\u0631\u0627\u06cc MP \u0646\u06cc\u0633\u062a<\/strong> \u0627\u0645\u0627 \u0628\u0631\u062e\u06cc \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627\u06cc \u0622\u0646 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u0646\u062f \u062f\u0631 MP \u0647\u0645 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0634\u0648\u0646\u062f.
    \u2705 \u0645\u0633\u06cc\u0631 PM \u0628\u0631\u0627\u06cc \u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0627\u0631\u0632\u0634\u0645\u0646\u062f \u0627\u0633\u062a \u0648\u0644\u06cc \u0628\u0631\u0627\u06cc \u0631\u0633\u06cc\u062f\u0646 \u0628\u0647 ITIL Master<\/strong> \u06a9\u0627\u0641\u06cc \u0646\u06cc\u0633\u062a. \u0645\u0633\u06cc\u0631 PM \u06cc\u06a9 \u0645\u0633\u06cc\u0631 \u0645\u0633\u062a\u0642\u0644 \u0627\u0633\u062a \u0648 \u0645\u0633\u062a\u0642\u06cc\u0645\u0627\u064b \u0628\u0647 ITIL Master<\/strong> \u0645\u0646\u062a\u0647\u06cc \u0646\u0645\u06cc\u200c\u0634\u0648\u062f. \u0627\u06af\u0631 \u0647\u062f\u0641 \u0634\u0645\u0627 Master<\/strong> \u0628\u0627\u0634\u062f\u060c \u0647\u0645\u0686\u0646\u0627\u0646 \u0628\u0627\u06cc\u062f \u0645\u0633\u06cc\u0631 MP \u06cc\u0627 SL \u0631\u0627 \u0637\u06cc \u06a9\u0646\u06cc\u062f.<\/p>\n\n\n\n

    \u0686\u0637\u0648\u0631 \u0628\u0647 \u062f\u0631\u062c\u0647 \u0627\u0633\u062a\u0627\u062f\u06cc \u0628\u0631\u0633\u06cc\u0645\u061f<\/h2>\n\n\n\n

    \u0628\u0631\u0627\u06cc \u0634\u0631\u0648\u0639\u060c \u0645\u0639\u0645\u0648\u0644\u0627\u064b \u0628\u0627 ITIL4 Foundation<\/strong> \u0622\u063a\u0627\u0632 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f \u0648 \u0633\u067e\u0633 \u0628\u0631 \u0627\u0633\u0627\u0633 \u0646\u06cc\u0627\u0632 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u06cc\u0627 \u0634\u063a\u0644\u06cc\u060c \u062f\u0648\u0631\u0647\u200c\u0647\u0627\u06cc \u067e\u06cc\u0634\u0631\u0641\u062a\u0647 \u0631\u0627 \u0645\u06cc\u200c\u06af\u0630\u0631\u0627\u0646\u0646\u062f. \u0628\u0631\u0627\u06cc \u0631\u0633\u06cc\u062f\u0646 \u0628\u0647 ITIL4 Master<\/strong>\u060c \u0628\u0627\u06cc\u062f \u0686\u0646\u062f\u06cc\u0646 \u0622\u0632\u0645\u0648\u0646 \u0631\u0627 \u0637\u06cc \u06a9\u0646\u06cc\u062f. \u0645\u0633\u06cc\u0631 \u0628\u0647 \u0627\u06cc\u0646 \u0634\u06a9\u0644 \u0627\u0633\u062a:<\/p>\n\n\n\n

    \u06f1. ITIL4 Foundation<\/strong> (\u067e\u06cc\u0634\u200c\u0646\u06cc\u0627\u0632 \u0648\u0631\u0648\u062f \u0628\u0647 \u0645\u0633\u06cc\u0631)<\/p>\n\n\n\n

    \ud83d\udccc \u0622\u0632\u0645\u0648\u0646:<\/strong> 40 \u0633\u0648\u0627\u0644 \u0686\u0646\u062f\u06af\u0632\u06cc\u0646\u0647\u200c\u0627\u06cc (\u062d\u062f\u0627\u0642\u0644 65\u066a \u0646\u0645\u0631\u0647 \u0642\u0628\u0648\u0644\u06cc)
    \u2705 \u0627\u0635\u0648\u0644 \u0648 \u0645\u0641\u0627\u0647\u06cc\u0645 \u0627\u0633\u0627\u0633\u06cc ITIL4
    \u2705 \u0686\u0627\u0631\u0686\u0648\u0628 Service Value System (SVS)<\/strong> \u0648 \u0645\u062f\u0644 Four Dimensions of Service Management<\/strong><\/p>\n\n\n\n

    \u06f2. ITIL4 Managing Professional (MP)<\/strong><\/p>\n\n\n\n

    \ud83d\udccc \u0646\u06cc\u0627\u0632\u0645\u0646\u062f \u06f4 \u0645\u0627\u0698\u0648\u0644<\/strong> (\u0647\u0631 \u0645\u0627\u0698\u0648\u0644 \u06cc\u06a9 \u0622\u0632\u0645\u0648\u0646 \u0645\u0633\u062a\u0642\u0644 \u062f\u0627\u0631\u062f)
    \ud83d\udd39 Create, Deliver & Support (CDS)<\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0639\u0645\u0644\u06cc\u0627\u062a \u0648 \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u062e\u062f\u0645\u0627\u062a
    \ud83d\udd39 Drive Stakeholder Value (DSV)<\/strong> \u2013 \u062a\u0639\u0627\u0645\u0644 \u0628\u0627 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0648 \u0630\u06cc\u0646\u0641\u0639\u0627\u0646
    \ud83d\udd39 High-Velocity IT (HVIT)<\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a IT \u062f\u0631 \u0645\u062d\u06cc\u0637\u200c\u0647\u0627\u06cc \u0686\u0627\u0628\u06a9 \u0648 \u062f\u06cc\u062c\u06cc\u062a\u0627\u0644
    \ud83d\udd39 Direct, Plan & Improve (DPI)<\/strong> \u2013 \u0628\u0631\u0646\u0627\u0645\u0647\u200c\u0631\u06cc\u0632\u06cc \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631<\/p>\n\n\n\n

    \u2705 \u0628\u0639\u062f \u0627\u0632 \u06af\u0630\u0631\u0627\u0646\u062f\u0646 \u0627\u06cc\u0646 \u06f4 \u0622\u0632\u0645\u0648\u0646\u060c \u0645\u062f\u0631\u06a9 ITIL4 Managing Professional<\/strong> \u0631\u0627 \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u06cc\u200c\u06a9\u0646\u06cc\u062f.<\/p>\n\n\n\n

    \u06f3. ITIL4 Strategic Leader (SL)<\/strong><\/p>\n\n\n\n

    \ud83d\udccc \u0646\u06cc\u0627\u0632\u0645\u0646\u062f \u06f2 \u0645\u0627\u0698\u0648\u0644<\/strong>
    \ud83d\udd39 Direct, Plan & Improve (DPI)<\/strong> \u2013 \u0645\u0634\u0627\u0628\u0647 \u0645\u0633\u06cc\u0631 MP
    \ud83d\udd39 Digital & IT Strategy (DITS)<\/strong> \u2013 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u200c\u0647\u0627\u06cc \u062f\u06cc\u062c\u06cc\u062a\u0627\u0644 \u0648 \u0641\u0646\u0627\u0648\u0631\u06cc \u0627\u0637\u0644\u0627\u0639\u0627\u062a<\/p>\n\n\n\n

    \u2705 \u0628\u0639\u062f \u0627\u0632 \u0642\u0628\u0648\u0644\u06cc \u062f\u0631 \u0627\u06cc\u0646 \u062f\u0648 \u0622\u0632\u0645\u0648\u0646\u060c \u0645\u062f\u0631\u06a9 ITIL4 Strategic Leader<\/strong> \u0631\u0627 \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u06cc\u200c\u06a9\u0646\u06cc\u062f.<\/p>\n\n\n\n

    \u06f4. ITIL4 Master<\/strong> (\u0646\u0647\u0627\u06cc\u06cc)<\/p>\n\n\n\n

    \ud83d\udd39 \u0646\u06cc\u0627\u0632\u0645\u0646\u062f \u062f\u0627\u0634\u062a\u0646 \u0647\u0631 \u062f\u0648 \u0645\u062f\u0631\u06a9 MP \u0648 SL \u06cc\u0627 \u06cc\u06a9\u06cc \u0627\u0632 \u0627\u06cc\u0646 \u062f\u0648<\/strong>\u0640\u0628\u0631\u0627\u06cc \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u062f\u0631\u06a9 ITIL Master<\/strong>\u060c \u062f\u0627\u0634\u062a\u0646 \u06cc\u06a9\u06cc \u0627\u0632 \u0645\u0633\u06cc\u0631\u0647\u0627\u06cc MP \u06cc\u0627 SL \u06a9\u0627\u0641\u06cc \u0627\u0633\u062a\u060c \u0648 \u0647\u0631 \u062f\u0648 \u0627\u062c\u0628\u0627\u0631\u06cc \u0646\u06cc\u0633\u062a\u0646\u062f<\/strong>!)
    \ud83d\udd39 \u0628\u0627\u06cc\u062f \u062a\u062c\u0631\u0628\u0647 \u0639\u0645\u0644\u06cc \u062f\u0631 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a IT \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u06cc\u062f.
    \ud83d\udd39 \u0622\u0632\u0645\u0648\u0646 \u0628\u0647 \u0635\u0648\u0631\u062a \u06cc\u06a9 \u0627\u0631\u0627\u0626\u0647 \u0645\u0633\u062a\u0646\u062f\u0627\u062a \u0648 \u0645\u0635\u0627\u062d\u0628\u0647<\/strong> \u0627\u0646\u062c\u0627\u0645 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/p>\n\n\n\n

    \u2705 \u067e\u0633 \u0627\u0632 \u062a\u0623\u06cc\u06cc\u062f \u0645\u0647\u0627\u0631\u062a\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc\u060c \u0645\u062f\u0631\u06a9 ITIL4 Master<\/strong> \u0635\u0627\u062f\u0631 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    \u0645\u0633\u06cc\u0631 \u0645\u06cc\u0627\u0646\u0628\u0631 \u0628\u0647 \u0645\u062f\u0631\u06a9 ITIL4 Master<\/strong><\/h2>\n\n\n\n

    \u0628\u0631\u0627\u06cc \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u062f\u0631\u06a9 ITIL4 Master<\/strong> \u0628\u0647\u200c\u0637\u0648\u0631 \u06a9\u0644\u06cc \u0628\u0627\u06cc\u062f \u062a\u0645\u0627\u0645 \u0645\u062f\u0627\u0631\u06a9 \u0642\u0628\u0644\u06cc \u0631\u0627 \u062f\u0631\u06cc\u0627\u0641\u062a \u06a9\u0646\u06cc\u062f\u060c \u0627\u0645\u0627 \u062f\u0631 \u0628\u0631\u062e\u06cc \u0645\u0648\u0627\u0631\u062f \u0645\u06cc\u200c\u062a\u0648\u0627\u0646 \u0627\u0632 \u0645\u0633\u06cc\u0631\u0647\u0627\u06cc \u0645\u06cc\u0627\u0646\u0628\u0631<\/strong> \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0631\u062f. \u062f\u0631 \u0627\u062f\u0627\u0645\u0647\u060c \u0645\u062f\u0627\u0646\u062a <\/strong>\u0628\u0647\u062a\u0631\u06cc\u0646 \u0631\u0648\u0634 \u0628\u0631\u0627\u06cc \u0633\u0631\u06cc\u0639\u200c\u062a\u0631 \u0631\u0633\u06cc\u062f\u0646 \u0628\u0647 \u0645\u062f\u0631\u06a9 ITIL4 Master<\/strong> \u0631\u0627 \u0645\u0639\u0631\u0641\u06cc \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/p>\n\n\n\n

    \u06f1. \u0645\u0633\u06cc\u0631 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f (\u0628\u062f\u0648\u0646 \u0645\u06cc\u0627\u0646\u0628\u0631)<\/strong><\/p>\n\n\n\n

    \u06f1. ITIL4 Foundation<\/strong>
    \u06f2. \u06af\u0630\u0631\u0627\u0646\u062f\u0646 \u0645\u0633\u06cc\u0631 Managing Professional (MP) (\u0634\u0627\u0645\u0644 \u06f4 \u0645\u0627\u0698\u0648\u0644)<\/strong>– 3. \u06cc\u0627 \u06af\u0630\u0631\u0627\u0646\u062f\u0646 \u0645\u0633\u06cc\u0631 Strategic Leader (SL) (\u0634\u0627\u0645\u0644 \u06f2 \u0645\u0627\u0698\u0648\u0644)<\/strong> \u0628\u0627 \u0630\u06a9\u0631 \u0627\u06cc\u0646 \u0646\u06a9\u062a\u0647 \u06a9\u0647 \u0622\u0632\u0645\u0648\u0646 Direct, Plan & Improve (DPI)<\/strong> \u0631\u0627 \u06cc\u06a9\u0628\u0627\u0631 \u0645\u06cc\u200c\u062f\u0647\u06cc\u062f \u0628\u0639\u0628\u0627\u0631\u062a\u06cc \u0627\u06cc\u0646 (\u0627\u06cc\u0646 \u0645\u0627\u0698\u0648\u0644 \u0647\u0645 \u062f\u0631 MP \u0648 \u0647\u0645 \u062f\u0631 SL \u0647\u0633\u062a)<\/em>
    4. \u0645\u0635\u0627\u062d\u0628\u0647 <\/strong>– \u0627\u0631\u0627\u0626\u0647 \u0645\u0633\u062a\u0646\u062f\u0627\u062a \u0648 \u067e\u0631\u0648\u0698\u0647 \u0628\u0631\u0627\u06cc \u0645\u062f\u0631\u06a9 ITIL Master<\/strong><\/p>\n\n\n\n

    \u0632\u0645\u0627\u0646 \u0645\u0648\u0631\u062f \u0646\u06cc\u0627\u0632:<\/strong> \u06f2 \u062a\u0627 \u06f3 \u0633\u0627\u0644 (\u0628\u0633\u062a\u0647 \u0628\u0647 \u062a\u062c\u0631\u0628\u0647 \u0648 \u0633\u0631\u0639\u062a \u06cc\u0627\u062f\u06af\u06cc\u0631\u06cc \u0634\u0645\u0627)<\/p>\n\n\n\n

    \u0628\u0639\u0628\u0627\u0631\u062a\u06cc \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0627\u0632 \u0637\u0631\u06cc\u0642 \u0645\u0633\u06cc\u0631 SL \u06cc\u0627 MP\u200c \u0628\u0647 \u0627\u0633\u062a\u0627\u062f\u06cc \u0628\u0631\u0633\u06cc\u062f:<\/p>\n\n\n\n

    \u0633\u0637\u062d<\/strong><\/th>\u0622\u0632\u0645\u0648\u0646<\/strong><\/th>\u0645\u0633\u06cc\u0631 SL<\/strong><\/th>\u0645\u0633\u06cc\u0631 MP<\/strong><\/th><\/tr><\/thead>
    \u0645\u0642\u062f\u0645\u0627\u062a\u06cc<\/strong><\/td>ITIL 4 Foundation<\/strong><\/td> \u0622\u0645\u0648\u0632\u0634 \u0645\u0641\u0627\u0647\u06cc\u0645 \u067e\u0627\u06cc\u0647 ITIL<\/td> \u0622\u0645\u0648\u0632\u0634 \u0645\u0641\u0627\u0647\u06cc\u0645 \u067e\u0627\u06cc\u0647 ITIL<\/td><\/tr>
    \u0645\u062a\u0648\u0633\u0637\u0647<\/strong><\/td>Strategic Leader (SL)<\/strong><\/td> \u0634\u0627\u0645\u0644 \u06f2 \u0645\u0627\u0698\u0648\u0644 (DITS, DPI)<\/td>\u274c<\/td><\/tr>
    \u0645\u062a\u0648\u0633\u0637\u0647<\/strong><\/td>Managing Professional (MP)<\/strong><\/td>\u274c<\/td> \u0634\u0627\u0645\u0644 \u06f4 \u0645\u0627\u0698\u0648\u0644 (CDS, DSV, HVIT, DPI)<\/td><\/tr>
    \u067e\u06cc\u0634\u0631\u0641\u062a\u0647<\/strong><\/td>ITIL Master<\/strong><\/td> \u0627\u0631\u0627\u0626\u0647 \u0645\u0633\u062a\u0646\u062f\u0627\u062a \u0648 \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc<\/td> \u0627\u0631\u0627\u0626\u0647 \u0645\u0633\u062a\u0646\u062f\u0627\u062a \u0648 \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    \u06a9\u062f\u0627\u0645 \u062f\u0648\u0631\u0647 \u0645\u062a\u0648\u0633\u0637\u0647 \u0628\u0647\u062a\u0631 \u0627\u0633\u062a\u061f<\/strong><\/p>\n\n\n\n

    \u0627\u0646\u062a\u062e\u0627\u0628 \u062f\u0648\u0631\u0647 \u0645\u062a\u0648\u0633\u0637\u0647 \u0628\u0633\u062a\u06af\u06cc \u0628\u0647 \u0627\u0647\u062f\u0627\u0641 \u0634\u063a\u0644\u06cc \u0648 \u0622\u06cc\u0646\u062f\u0647 \u062d\u0631\u0641\u0647\u200c\u0627\u06cc \u0634\u0645\u0627 \u062f\u0627\u0631\u062f. \u0627\u0645\u0627 \u0627\u06af\u0631 \u0645\u06cc\u200c\u062e\u0648\u0627\u0647\u06cc\u062f \u062f\u0631 \u0633\u0637\u062d \u0627\u062c\u0631\u0627\u06cc\u06cc<\/strong> \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc<\/strong> \u062e\u062f\u0645\u0627\u062a IT \u06a9\u0627\u0631 \u06a9\u0646\u06cc\u062f \u0648 \u0645\u0633\u0626\u0648\u0644\u06cc\u062a \u067e\u06cc\u0627\u062f\u0647\u200c\u0633\u0627\u0632\u06cc \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627 \u0648 \u0628\u0647\u0628\u0648\u062f \u062e\u062f\u0645\u0627\u062a IT \u0631\u0627 \u0628\u0631 \u0639\u0647\u062f\u0647 \u0628\u06af\u06cc\u0631\u06cc\u062f\u060c \u0645\u0633\u06cc\u0631 Managing Professional (MP)<\/strong> \u0628\u0631\u0627\u06cc \u0634\u0645\u0627 \u0645\u0646\u0627\u0633\u0628 \u0627\u0633\u062a. \u0627\u06af\u0631 \u0647\u062f\u0641\u062a\u0627\u0646 \u0641\u0639\u0627\u0644\u06cc\u062a \u062f\u0631 \u0633\u0637\u062d \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9<\/strong> \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a<\/strong> \u0648 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u200c\u0647\u0627\u06cc \u062f\u06cc\u062c\u06cc\u062a\u0627\u0644<\/strong> \u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u06cc \u0628\u0632\u0631\u06af \u0627\u0633\u062a\u060c \u0645\u0633\u06cc\u0631 Strategic Leader (SL)<\/strong> \u0631\u0627 \u0627\u0646\u062a\u062e\u0627\u0628 \u06a9\u0646\u06cc\u062f.<\/p>\n\n\n\n

    \u062f\u0631 \u0627\u06cc\u0646\u062c\u0627 \u062c\u062f\u0648\u0644\u06cc \u0628\u0631\u0627\u06cc \u0645\u0642\u0627\u06cc\u0633\u0647 \u062f\u0648 \u0645\u0633\u06cc\u0631 Managing Professional (MP)<\/strong> \u0648 Strategic Leader (SL)<\/strong> \u062f\u0631 \u0633\u0637\u062d \u0645\u062a\u0648\u0633\u0637<\/strong> \u0627\u0632 ITIL 4<\/strong> \u0622\u0648\u0631\u062f\u0647 \u0634\u062f\u0647 \u0627\u0633\u062a. \u0627\u06cc\u0646 \u0645\u0642\u0627\u06cc\u0633\u0647 \u0634\u0627\u0645\u0644 \u062a\u0639\u062f\u0627\u062f \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627\u060c \u062a\u0645\u0631\u06a9\u0632 \u0647\u0631 \u0645\u0633\u06cc\u0631\u060c \u0648 \u0627\u0644\u0632\u0627\u0645\u0627\u062a \u0647\u0631 \u06cc\u06a9 \u0627\u0633\u062a:<\/p>\n\n\n\n

    \u0648\u06cc\u0698\u06af\u06cc<\/strong><\/th>Managing Professional (MP)<\/strong><\/th>Strategic Leader (SL)<\/strong><\/th><\/tr><\/thead>
    \u062a\u0639\u062f\u0627\u062f \u0622\u0632\u0645\u0648\u0646\u200c\u0647\u0627<\/strong><\/td>\u06f4 \u0645\u0627\u0698\u0648\u0644<\/td>\u06f2 \u0645\u0627\u0698\u0648\u0644<\/td><\/tr>
    \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627<\/strong><\/td>\u06f1. Create, Deliver & Support (CDS)<\/td>\u06f1. Digital & IT Strategy (DITS)<\/td><\/tr>
    \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627<\/strong><\/td>\u06f2. Drive Stakeholder Value (DSV)<\/td>\u06f2. Direct, Plan & Improve (DPI)<\/td><\/tr>
    \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627<\/strong><\/td>\u06f3. High-Velocity IT (HVIT)<\/td><\/td><\/tr>
    \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627<\/strong><\/td>\u06f4. Direct, Plan & Improve (DPI)<\/td><\/td><\/tr>
    \u062a\u0645\u0631\u06a9\u0632<\/strong><\/td>\u0627\u062c\u0631\u0627\u06cc \u0639\u0645\u0644\u06cc \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a IT<\/td>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 \u0631\u0647\u0628\u0631\u06cc \u062f\u0631 \u0633\u0637\u062d \u0628\u0627\u0644\u0627<\/td><\/tr>
    \u0645\u0646\u0627\u0633\u0628 \u0628\u0631\u0627\u06cc<\/strong><\/td>\u0627\u0641\u0631\u0627\u062f\u06cc \u06a9\u0647 \u062f\u0631 \u0633\u0637\u062d \u0639\u0645\u0644\u06cc \u0648 \u0627\u062c\u0631\u0627\u06cc\u06cc \u0628\u0647 \u0645\u062f\u06cc\u0631\u06cc\u062a \u062e\u062f\u0645\u0627\u062a IT \u0645\u06cc\u200c\u067e\u0631\u062f\u0627\u0632\u0646\u062f<\/td>\u0627\u0641\u0631\u0627\u062f\u06cc \u06a9\u0647 \u062f\u0631 \u0633\u0637\u0648\u062d \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u0641\u0639\u0627\u0644\u06cc\u062a \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f<\/td><\/tr>
    \u06af\u0627\u0645 \u0628\u0639\u062f \u0627\u0632 \u0627\u06cc\u0646 \u062f\u0648\u0631\u0647<\/strong><\/td>ITIL Master<\/td>ITIL Master<\/td><\/tr>
    \u0647\u0632\u06cc\u0646\u0647\u200c\u0647\u0627 (\u062a\u0642\u0631\u06cc\u0628\u06cc)<\/strong><\/td>\u0645\u0639\u0645\u0648\u0644\u0627\u064b \u0628\u06cc\u0634\u062a\u0631 \u0627\u0632 SL \u0628\u0647 \u062f\u0644\u06cc\u0644 \u062a\u0639\u062f\u0627\u062f \u0628\u06cc\u0634\u062a\u0631 \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627<\/td>\u0645\u0639\u0645\u0648\u0644\u0627\u064b \u06a9\u0645\u062a\u0631 \u0627\u0632 MP \u0628\u0647 \u062f\u0644\u06cc\u0644 \u062a\u0639\u062f\u0627\u062f \u0645\u0627\u0698\u0648\u0644 \u06a9\u0645\u062a\u0631<\/td><\/tr>
    \u0645\u062f\u0631\u06a9 \u067e\u0633 \u0627\u0632 \u062a\u06a9\u0645\u06cc\u0644<\/strong><\/td>ITIL Managing Professional Certificate<\/td>ITIL Strategic Leader Certificate<\/td><\/tr>
    \u0646\u06cc\u0627\u0632 \u0628\u0647 \u0632\u0628\u0627\u0646<\/strong><\/td>\u0627\u0646\u06af\u0644\u06cc\u0633\u06cc \u0628\u0631\u0627\u06cc \u0622\u0632\u0645\u0648\u0646\u200c\u0647\u0627<\/td>\u0627\u0646\u06af\u0644\u06cc\u0633\u06cc \u0628\u0631\u0627\u06cc \u0622\u0632\u0645\u0648\u0646\u200c\u0647\u0627<\/td><\/tr>
    \u0645\u062f\u062a \u0632\u0645\u0627\u0646 \u062f\u0648\u0631\u0647\u200c\u0647\u0627<\/strong><\/td>\u0628\u06cc\u0634\u062a\u0631 \u0627\u0632 SL \u0628\u0647 \u062f\u0644\u06cc\u0644 \u062a\u0639\u062f\u0627\u062f \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627<\/td>\u06a9\u0645\u062a\u0631 \u0627\u0632 MP \u0628\u0647 \u062f\u0644\u06cc\u0644 \u062a\u0639\u062f\u0627\u062f \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    \u0628\u06cc\u0634\u062a\u0631 \u0645\u062a\u062e\u0635\u0635\u0627\u0646 \u0645\u0633\u06cc\u0631 Managing Professional (MP) \u0631\u0627 \u0627\u0646\u062a\u062e\u0627\u0628 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f\u060c \u0645\u06af\u0631 \u0627\u06cc\u0646\u06a9\u0647 \u062f\u0631 \u0633\u0637\u062d \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0641\u0639\u0627\u0644\u06cc\u062a \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u0646\u062f.<\/strong><\/p>\n\n\n\n

    \u0633\u0637\u062d \u062f\u0634\u0648\u0627\u0631\u06cc \u0645\u0642\u0637\u0639 \u0645\u062a\u0648\u0633\u0637\u0647<\/strong><\/h2>\n\n\n\n

    \u062f\u0631 \u0627\u06cc\u0646 \u062c\u062f\u0648\u0644\u060c \u0645\u0642\u0627\u06cc\u0633\u0647\u200c\u0627\u06cc \u0627\u0632 \u0633\u0637\u062d \u062f\u0634\u0648\u0627\u0631\u06cc<\/strong> \u062f\u0648 \u0645\u0633\u06cc\u0631 Managing Professional (MP)<\/strong> \u0648 Strategic Leader (SL)<\/strong> \u0627\u0631\u0627\u0626\u0647 \u0634\u062f\u0647:<\/p>\n\n\n\n

    \u0648\u06cc\u0698\u06af\u06cc<\/strong><\/th>Managing Professional (MP)<\/strong><\/th>Strategic Leader (SL)<\/strong><\/th><\/tr><\/thead>
    \u0645\u062f\u062a \u0632\u0645\u0627\u0646 \u06cc\u0627\u062f\u06af\u06cc\u0631\u06cc<\/strong><\/td>\u0637\u0648\u0644\u0627\u0646\u06cc\u200c\u062a\u0631 \u0628\u0647 \u062f\u0644\u06cc\u0644 \u062a\u0639\u062f\u0627\u062f \u0628\u06cc\u0634\u062a\u0631 \u0645\u0627\u0698\u0648\u0644\u200c\u0647\u0627<\/td>\u06a9\u0648\u062a\u0627\u0647\u200c\u062a\u0631 \u0627\u0632 MP<\/td><\/tr>
    \u062d\u062c\u0645 \u0645\u062d\u062a\u0648\u0627\u06cc \u0622\u0632\u0645\u0648\u0646<\/strong><\/td>\u0632\u06cc\u0627\u062f\u060c \u0634\u0627\u0645\u0644 \u0645\u0641\u0627\u0647\u06cc\u0645 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0648 \u0641\u0646\u06cc<\/td>\u06a9\u0645\u062a\u0631\u060c \u0628\u06cc\u0634\u062a\u0631 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc<\/td><\/tr>
    \u0633\u0637\u062d \u0633\u062e\u062a\u06cc \u0622\u0632\u0645\u0648\u0646\u200c\u0647\u0627<\/strong><\/td>\u0645\u062a\u0648\u0633\u0637 \u062a\u0627 \u0633\u062e\u062a\u060c \u0646\u06cc\u0627\u0632\u0645\u0646\u062f \u062f\u0627\u0646\u0634 \u0639\u0645\u0644\u06cc \u0648 \u062c\u0632\u0626\u06cc\u0627\u062a ITIL<\/td>\u0633\u062e\u062a\u200c\u062a\u0631 \u0627\u0632 MP \u0628\u0647 \u062f\u0644\u06cc\u0644 \u0645\u0628\u0627\u062d\u062b \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u06a9\u0644\u0627\u0646<\/td><\/tr>
    \u0646\u0648\u0639 \u0686\u0627\u0644\u0634\u200c\u0647\u0627<\/strong><\/td>\u0645\u0633\u0627\u0626\u0644 \u0641\u0646\u06cc\u060c \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631<\/td>\u0686\u0627\u0644\u0634\u200c\u0647\u0627\u06cc \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc\u060c \u062a\u062d\u0644\u06cc\u0644 \u0648 \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u06cc<\/td><\/tr>
    \u0646\u06cc\u0627\u0632 \u0628\u0647 \u062a\u062c\u0631\u0628\u0647 \u06a9\u0627\u0631\u06cc<\/strong><\/td>\u062a\u062c\u0631\u0628\u0647 \u0639\u0645\u0644\u06cc \u062f\u0631 ITSM \u062a\u0648\u0635\u06cc\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f<\/td>\u062a\u062c\u0631\u0628\u0647 \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u0648 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0645\u0641\u06cc\u062f \u0627\u0633\u062a<\/td><\/tr>
    \u0646\u0648\u0639 \u0633\u0648\u0627\u0644\u0627\u062a \u0622\u0632\u0645\u0648\u0646<\/strong><\/td>\u062a\u0633\u062a\u06cc \u0648 \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 \u0633\u0646\u0627\u0631\u06cc\u0648\u0647\u0627\u06cc \u0639\u0645\u0644\u06cc<\/td>\u062a\u0633\u062a\u06cc + \u062a\u062d\u0644\u06cc\u0644 \u0633\u0646\u0627\u0631\u06cc\u0648\u0647\u0627\u06cc \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9<\/td><\/tr>
    \u0646\u06cc\u0627\u0632 \u0628\u0647 \u0645\u0637\u0627\u0644\u0639\u0647 \u0627\u0636\u0627\u0641\u06cc<\/strong><\/td>\u0628\u06cc\u0634\u062a\u0631 \u0628\u0647 \u062f\u0644\u06cc\u0644 \u06af\u0633\u062a\u0631\u062f\u06af\u06cc \u0645\u0641\u0627\u0647\u06cc\u0645<\/td>\u06a9\u0645\u062a\u0631 \u0627\u0645\u0627 \u0646\u06cc\u0627\u0632\u0645\u0646\u062f \u062f\u0631\u06a9 \u0639\u0645\u06cc\u0642 \u0645\u0641\u0627\u0647\u06cc\u0645 \u0631\u0647\u0628\u0631\u06cc<\/td><\/tr>
    \u0633\u0637\u062d \u06a9\u0644\u06cc \u062f\u0634\u0648\u0627\u0631\u06cc<\/strong><\/td>\u0645\u062a\u0648\u0633\u0637 \u062a\u0627 \u0633\u062e\u062a<\/strong><\/td>\u0633\u062e\u062a\u200c\u062a\u0631 \u0627\u0632 MP \u0628\u0647 \u062f\u0644\u06cc\u0644 \u0645\u0641\u0627\u0647\u06cc\u0645 \u0645\u062f\u06cc\u0631\u06cc\u062a\u06cc \u0648 \u062a\u062d\u0644\u06cc\u0644\u200c\u0647\u0627\u06cc \u067e\u06cc\u0686\u06cc\u062f\u0647<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    \u06f2. \u0645\u0633\u06cc\u0631 \u0645\u06cc\u0627\u0646\u0628\u0631 (Fast Track)<\/strong><\/p>\n\n\n\n

    \ud83d\udd39 \u0628\u0631\u0627\u06cc \u06a9\u0633\u0627\u0646\u06cc \u06a9\u0647 ITIL v3 Expert \u062f\u0627\u0631\u0646\u062f<\/strong>.<\/p>\n\n\n\n