{"id":10,"date":"2025-08-11T09:26:55","date_gmt":"2025-08-11T09:26:55","guid":{"rendered":"https:\/\/medanet.ir\/cobit\/%d8%ad%d8%a7%da%a9%d9%85%db%8c%d8%aa-%da%a9%db%8c%d8%b3%d8%aa-%d9%88-%da%86%db%8c%d8%b3%d8%aa%d8%9f\/"},"modified":"2026-09-26T10:58:48","modified_gmt":"2026-09-26T08:58:48","slug":"%d8%ad%d8%a7%da%a9%d9%85%db%8c%d8%aa-%da%a9%db%8c%d8%b3%d8%aa-%d9%88-%da%86%db%8c%d8%b3%d8%aa%d8%9f","status":"publish","type":"post","link":"https:\/\/medanet.ir\/cobit\/%d8%ad%d8%a7%da%a9%d9%85%db%8c%d8%aa-%da%a9%db%8c%d8%b3%d8%aa-%d9%88-%da%86%db%8c%d8%b3%d8%aa%d8%9f\/","title":{"rendered":"\u062d\u0627\u06a9\u0645\u06cc\u062a \u06a9\u06cc\u0633\u062a \u0648 \u0686\u06cc\u0633\u062a\u061f"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u062f\u0631 \u0647\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc\u060c \u062f\u0647\u200c\u0647\u0627 \u067e\u0631\u0648\u0698\u0647\u060c \u0635\u062f\u0647\u0627 \u062a\u0635\u0645\u06cc\u0645 \u0648 \u0647\u0632\u0627\u0631\u0627\u0646 \u0627\u0642\u062f\u0627\u0645 \u0631\u0648\u0632\u0627\u0646\u0647 \u062f\u0631 \u062c\u0631\u06cc\u0627\u0646 \u0627\u0633\u062a.<br>\u0627\u0645\u0627 \u0633\u0624\u0627\u0644 \u06a9\u0644\u06cc\u062f\u06cc \u0627\u06cc\u0646 \u0627\u0633\u062a: <strong>\u0686\u0647 \u06a9\u0633\u06cc \u062a\u0635\u0645\u06cc\u0645 \u0645\u06cc\u200c\u06af\u06cc\u0631\u062f \u0627\u06cc\u0646 \u0647\u0645\u0647 \u062a\u0644\u0627\u0634 \u0648\u0627\u0642\u0639\u0627\u064b \u062f\u0631 \u0645\u0633\u06cc\u0631 \u062f\u0631\u0633\u062a \u062d\u0631\u06a9\u062a \u0645\u06cc\u200c\u06a9\u0646\u062f \u06cc\u0627 \u0646\u0647\u061f<\/strong><br>\u062f\u0631 ITIL4\u060c \u067e\u0627\u0633\u062e \u0631\u0648\u0634\u0646 \u0627\u0633\u062a: <strong>\u062d\u0627\u06a9\u0645\u06cc\u062a (Governance)<\/strong>.<br>\u062d\u0627\u06a9\u0645\u06cc\u062a \u0647\u0645\u0627\u0646 \u0645\u063a\u0632 \u0631\u0627\u0647\u0628\u0631\u062f\u06cc \u0633\u0627\u0632\u0645\u0627\u0646 \u0627\u0633\u062a \u06a9\u0647 \u0645\u0633\u06cc\u0631 \u0631\u0627 \u062a\u0639\u06cc\u06cc\u0646 \u0645\u06cc\u200c\u06a9\u0646\u062f\u060c \u0627\u0648\u0644\u0648\u06cc\u062a\u200c\u0647\u0627 \u0631\u0627 \u0645\u06cc\u200c\u0686\u06cc\u0646\u062f \u0648 \u062d\u062a\u06cc \u062a\u0639\u0631\u06cc\u0641 \u00ab<strong><a href=\"https:\/\/medanet.ir\/12485\/\">\u0627\u0631\u0632\u0634<\/a><\/strong>\u00bb \u0631\u0627 \u0628\u0627\u0632\u0646\u0648\u06cc\u0633\u06cc \u0645\u06cc\u200c\u06a9\u0646\u062f.<br>\u0628\u062f\u0648\u0646 \u0622\u0646\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u0634\u0628\u06cc\u0647 \u06a9\u0634\u062a\u06cc\u200c\u0627\u06cc \u0627\u0633\u062a \u06a9\u0647 \u0628\u0627 \u062a\u0645\u0627\u0645 \u062a\u0648\u0627\u0646 \u067e\u0627\u0631\u0648 \u0645\u06cc\u200c\u0632\u0646\u062f\u060c \u0627\u0645\u0627 \u0645\u0645\u06a9\u0646 \u0627\u0633\u062a \u0628\u0647 \u0633\u0627\u062d\u0644 \u0627\u0634\u062a\u0628\u0627\u0647\u06cc \u0628\u0631\u0633\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u062f\u0631 \u0686\u0627\u0631\u0686\u0648\u0628 <strong>ITIL4<\/strong> \u0648 \u0647\u0645\u0686\u0646\u06cc\u0646 \u062f\u0631 \u0627\u062f\u0628\u06cc\u0627\u062a \u0645\u062f\u06cc\u0631\u06cc\u062a \u0633\u0627\u0632\u0645\u0627\u0646\u06cc\u060c <strong>\u062d\u0627\u06a9\u0645\u06cc\u062a (Governance)<\/strong> \u0647\u0645 \u06cc\u06a9 <em>\u0645\u0641\u0647\u0648\u0645<\/em> \u0627\u0633\u062a \u0648 \u0647\u0645 \u06cc\u06a9 <em>\u0633\u0627\u062e\u062a\u0627\u0631<\/em> \u06a9\u0647 \u0634\u0627\u0645\u0644 \u0645\u062c\u0645\u0648\u0639\u0647\u200c\u0627\u06cc \u0627\u0632 \u0627\u0641\u0631\u0627\u062f\u060c \u0641\u0631\u0627\u06cc\u0646\u062f\u0647\u0627 \u0648 \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u0645\u06cc\u200c\u0634\u0648\u062f.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-\u062a\u0639\u0631\u06cc\u0641-\u062d\u0627\u06a9\u0645\u06cc\u062a-governance\">1. \u062a\u0639\u0631\u06cc\u0641 \u062d\u0627\u06a9\u0645\u06cc\u062a (Governance)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u062d\u0627\u06a9\u0645\u06cc\u062a \u06cc\u0639\u0646\u06cc <strong>\u0686\u0627\u0631\u0686\u0648\u0628 \u06a9\u0644\u06cc \u0647\u062f\u0627\u06cc\u062a\u060c \u0646\u0638\u0627\u0631\u062a \u0648 \u06a9\u0646\u062a\u0631\u0644 \u06cc\u06a9 \u0633\u0627\u0632\u0645\u0627\u0646<\/strong> \u06a9\u0647 \u0627\u0637\u0645\u06cc\u0646\u0627\u0646 \u0645\u06cc\u200c\u062f\u0647\u062f \u062a\u0645\u0627\u0645 \u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627\u060c \u062a\u0635\u0645\u06cc\u0645\u200c\u0647\u0627 \u0648 \u0645\u0646\u0627\u0628\u0639 \u062f\u0631 \u0631\u0627\u0633\u062a\u0627\u06cc \u0627\u0647\u062f\u0627\u0641\u060c \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u200c\u0647\u0627 \u0648 \u0627\u0644\u0632\u0627\u0645\u0627\u062a \u0630\u06cc\u200c\u0646\u0641\u0639\u0627\u0646 \u062d\u0631\u06a9\u062a \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u062f\u0631 ITIL4\u060c \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u062e\u0634\u06cc \u0627\u0632 <strong><a href=\"https:\/\/medanet.ir\/8509\/\">\u0645\u062f\u0644 \u0633\u06cc\u0633\u062a\u0645 \u0627\u0631\u0632\u0634 \u062e\u062f\u0645\u0627\u062a<\/a> (<a href=\"https:\/\/medanet.ir\/8482\/\">SVS<\/a>)<\/strong> \u0627\u0633\u062a \u0648 \u0633\u0647 \u06a9\u0627\u0631 \u06a9\u0644\u06cc\u062f\u06cc \u062f\u0627\u0631\u062f:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u062c\u0647\u062a\u200c\u062f\u0647\u06cc (Direction)<\/strong>: \u062a\u0639\u06cc\u06cc\u0646 \u0627\u0647\u062f\u0627\u0641\u060c \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627 \u0648 \u0627\u0646\u062a\u0638\u0627\u0631\u0627\u062a.<\/li>\n\n\n\n<li><strong>\u0646\u0638\u0627\u0631\u062a (Oversight)<\/strong>: \u067e\u0627\u06cc\u0634 \u0639\u0645\u0644\u06a9\u0631\u062f \u0648 \u0627\u0646\u0637\u0628\u0627\u0642 \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u0628\u0627 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627.<\/li>\n\n\n\n<li><strong>\u0627\u0631\u0632\u06cc\u0627\u0628\u06cc (Evaluation)<\/strong>: \u0628\u0627\u0632\u0646\u06af\u0631\u06cc \u0648 \u0627\u0635\u0644\u0627\u062d \u0645\u0633\u06cc\u0631 \u062f\u0631 \u0635\u0648\u0631\u062a \u0646\u06cc\u0627\u0632.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-\u06a9\u06cc\u0633\u062a-\u0686\u0647-\u06a9\u0633\u0627\u0646\u06cc-\u062f\u0631-\u0646\u0642\u0634-\u062d\u0627\u06a9\u0645\u06cc\u062a-\u0639\u0645\u0644-\u0645\u06cc-\u06a9\u0646\u0646\u062f\">2. \u00ab\u06a9\u06cc\u0633\u062a\u00bb\u061f \u2014 \u0686\u0647 \u06a9\u0633\u0627\u0646\u06cc \u062f\u0631 \u0646\u0642\u0634 \u062d\u0627\u06a9\u0645\u06cc\u062a \u0639\u0645\u0644 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f\u061f<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0647\u06cc\u0626\u062a\u200c\u0645\u062f\u06cc\u0631\u0647 \u06cc\u0627 \u0634\u0648\u0631\u0627\u06cc \u0631\u0627\u0647\u0628\u0631\u06cc<\/strong> (Board of Directors \/ Steering Committee)<\/li>\n\n\n\n<li><strong>\u0645\u062f\u06cc\u0631\u0639\u0627\u0645\u0644 \u0648 \u0645\u062f\u06cc\u0631\u0627\u0646 \u0627\u0631\u0634\u062f (<a href=\"https:\/\/medanet.ir\/9452\/\">C-Level<\/a>)<\/strong> \u062f\u0631 \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u0631\u0627\u0647\u0628\u0631\u062f\u06cc<\/li>\n\n\n\n<li><strong>\u06a9\u0645\u06cc\u062a\u0647\u200c\u0647\u0627\u06cc \u062a\u062e\u0635\u0635\u06cc<\/strong> (\u0645\u062b\u0644 \u06a9\u0645\u06cc\u062a\u0647 \u0631\u06cc\u0633\u06a9\u060c \u06a9\u0645\u06cc\u062a\u0647 \u0627\u0645\u0646\u06cc\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u060c \u06a9\u0645\u06cc\u062a\u0647 \u0646\u0648\u0622\u0648\u0631\u06cc)<\/li>\n\n\n\n<li><strong>\u0646\u0647\u0627\u062f\u0647\u0627\u06cc \u0645\u0627\u0644\u06a9\u06cc\u062a\u06cc \u06cc\u0627 \u0633\u0647\u0627\u0645\u200c\u062f\u0627\u0631\u0627\u0646 \u0628\u0632\u0631\u06af<\/strong> \u06a9\u0647 \u062d\u0642 \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u06a9\u0644\u0627\u0646 \u062f\u0627\u0631\u0646\u062f<\/li>\n\n\n\n<li>\u062f\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u06cc \u062f\u0648\u0644\u062a\u06cc \u06cc\u0627 \u0648\u0627\u0628\u0633\u062a\u0647 \u0628\u0647 \u0642\u0627\u0646\u0648\u0646: <strong>\u0645\u0631\u0627\u062c\u0639 \u0646\u0638\u0627\u0631\u062a\u06cc \u0648 \u0642\u0627\u0646\u0648\u0646\u06cc<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-\u062a\u0641\u0627\u0648\u062a-\u062d\u0627\u06a9\u0645\u06cc\u062a-\u0628\u0627-\u0645\u062f\u06cc\u0631\u06cc\u062a-management\">3. \u062a\u0641\u0627\u0648\u062a \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0627 \u0645\u062f\u06cc\u0631\u06cc\u062a (Management)<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u062d\u0627\u06a9\u0645\u06cc\u062a<\/th><th>\u0645\u062f\u06cc\u0631\u06cc\u062a<\/th><\/tr><\/thead><tbody><tr><td>\u00ab\u0686\u0647 \u0628\u0627\u06cc\u062f \u0628\u0634\u0648\u062f\u00bb \u0631\u0627 \u062a\u0639\u06cc\u06cc\u0646 \u0645\u06cc\u200c\u06a9\u0646\u062f<\/td><td>\u00ab\u0686\u06af\u0648\u0646\u0647 \u0627\u0646\u062c\u0627\u0645 \u0634\u0648\u062f\u00bb \u0631\u0627 \u0645\u0634\u062e\u0635 \u0648 \u0627\u062c\u0631\u0627 \u0645\u06cc\u200c\u06a9\u0646\u062f<\/td><\/tr><tr><td>\u0646\u06af\u0627\u0647 \u06a9\u0644\u0627\u0646 \u0648 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9<\/td><td>\u0646\u06af\u0627\u0647 \u0627\u062c\u0631\u0627\u06cc\u06cc \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc<\/td><\/tr><tr><td>\u062a\u0639\u06cc\u06cc\u0646 \u0627\u0631\u0632\u0634\u200c\u0647\u0627 \u0648 \u0627\u0648\u0644\u0648\u06cc\u062a\u200c\u0647\u0627<\/td><td>\u0627\u062c\u0631\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u062d\u0627\u06a9\u0645\u06cc\u062a<\/td><\/tr><tr><td>\u0645\u0639\u0645\u0627\u0631\u06cc \u0648 \u0633\u06cc\u0627\u0633\u062a\u200c\u06af\u0630\u0627\u0631\u06cc<\/td><td>\u0639\u0645\u0644\u06cc\u0627\u062a \u0631\u0648\u0632\u0645\u0631\u0647<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u0646\u0642\u0634-\u0647\u0627-\u0648-\u0627\u0641\u0631\u0627\u062f-\u062f\u0631-\u062d\u0627\u06a9\u0645\u06cc\u062a\">\u0646\u0642\u0634\u200c\u0647\u0627 \u0648 \u0627\u0641\u0631\u0627\u062f \u062f\u0631 \u062d\u0627\u06a9\u0645\u06cc\u062a<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0627\u06cc\u0646 \u062c\u062f\u0648\u0644 \u0646\u0642\u0634\u200c\u0647\u0627 \u0648 \u0627\u0641\u0631\u0627\u062f \u062d\u0627\u0636\u0631 \u062f\u0631 <strong>\u062d\u0627\u06a9\u0645\u06cc\u062a (Governance)<\/strong> \u0631\u0627 \u0628\u0647 \u0633\u0628\u06a9 ITIL4 \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0647\u0633\u062a \u062a\u0627 \u0645\u0634\u062e\u0635 \u0634\u0648\u062f \u0686\u0647 \u06a9\u0633\u0627\u0646\u06cc \u0645\u0639\u0645\u0648\u0644\u0627\u064b \u062f\u0631 \u0627\u06cc\u0646 \u0633\u0627\u062e\u062a\u0627\u0631 \u062d\u0636\u0648\u0631 \u062f\u0627\u0631\u0646\u062f \u0648 \u0646\u0642\u0634 \u0647\u0631 \u06cc\u06a9 \u0686\u06cc\u0633\u062a.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0646\u0642\u0634 \/ \u062c\u0627\u06cc\u06af\u0627\u0647<\/th><th>\u0627\u0641\u0631\u0627\u062f \u06cc\u0627 \u0648\u0627\u062d\u062f\u0647\u0627\u06cc \u0645\u0639\u0645\u0648\u0644<\/th><th>\u0648\u0638\u0627\u06cc\u0641 \u0627\u0635\u0644\u06cc \u062f\u0631 \u062d\u0627\u06a9\u0645\u06cc\u062a<\/th><th>\u0627\u0641\u0642 \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc<\/th><\/tr><\/thead><tbody><tr><td><strong>\u0647\u06cc\u0626\u062a\u200c\u0645\u062f\u06cc\u0631\u0647 (Board of Directors)<\/strong><\/td><td>\u0627\u0639\u0636\u0627\u06cc \u0645\u0646\u062a\u062e\u0628 \u0633\u0647\u0627\u0645\u200c\u062f\u0627\u0631\u0627\u0646\u060c \u0631\u0626\u06cc\u0633 \u0647\u06cc\u0626\u062a<\/td><td>\u062a\u0639\u06cc\u06cc\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u06a9\u0644\u0627\u0646\u060c \u062a\u0635\u0648\u06cc\u0628 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627\u060c \u067e\u0627\u06cc\u0634 \u0639\u0645\u0644\u06a9\u0631\u062f \u06a9\u0644\u06cc<\/td><td>\u0628\u0644\u0646\u062f\u0645\u062f\u062a (\u06f3 \u062a\u0627 \u06f5 \u0633\u0627\u0644 \u06cc\u0627 \u0628\u06cc\u0634\u062a\u0631)<\/td><\/tr><tr><td><strong>\u06a9\u0645\u06cc\u062a\u0647 \u0631\u0627\u0647\u0628\u0631\u06cc (Steering Committee)<\/strong><\/td><td>\u0645\u062f\u06cc\u0631\u0627\u0646 \u0627\u0631\u0634\u062f (C-Level)\u060c \u0645\u062f\u06cc\u0631 \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627\u06cc \u06a9\u0644\u06cc\u062f\u06cc<\/td><td>\u062c\u0647\u062a\u200c\u062f\u0647\u06cc \u0628\u0647 \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627\u060c \u0627\u0648\u0644\u0648\u06cc\u062a\u200c\u0628\u0646\u062f\u06cc \u0645\u0646\u0627\u0628\u0639\u060c \u062d\u0644 \u062a\u0639\u0627\u0631\u0636\u0627\u062a \u0631\u0627\u0647\u0628\u0631\u062f\u06cc<\/td><td>\u0645\u06cc\u0627\u0646\u200c\u0645\u062f\u062a (\u06f1 \u062a\u0627 \u06f3 \u0633\u0627\u0644)<\/td><\/tr><tr><td><strong>\u0645\u062f\u06cc\u0631\u0639\u0627\u0645\u0644 \u0648 \u0645\u062f\u06cc\u0631\u0627\u0646 \u0627\u0631\u0634\u062f (Executive Management)<\/strong><\/td><td>CEO\u060c CFO\u060c CIO\u060c COO \u0648 \u0645\u0634\u0627\u0628\u0647<\/td><td>\u0627\u062c\u0631\u0627\u06cc \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627\u06cc \u0647\u06cc\u0626\u062a\u200c\u0645\u062f\u06cc\u0631\u0647\u060c \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0631\u0627\u0647\u0628\u0631\u062f\u06cc \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc<\/td><td>\u0645\u06cc\u0627\u0646\u200c\u0645\u062f\u062a \u062a\u0627 \u06a9\u0648\u062a\u0627\u0647\u200c\u0645\u062f\u062a<\/td><\/tr><tr><td><strong>\u06a9\u0645\u06cc\u062a\u0647 \u0631\u06cc\u0633\u06a9 \u0648 \u0627\u0646\u0637\u0628\u0627\u0642 (Risk &amp; Compliance Committee)<\/strong><\/td><td>\u0645\u062f\u06cc\u0631 \u0631\u06cc\u0633\u06a9\u060c \u0645\u062f\u06cc\u0631 \u0627\u0645\u0646\u06cc\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a\u060c \u0645\u0634\u0627\u0648\u0631 \u062d\u0642\u0648\u0642\u06cc<\/td><td>\u0627\u0637\u0645\u06cc\u0646\u0627\u0646 \u0627\u0632 \u0627\u0646\u0637\u0628\u0627\u0642 \u0628\u0627 \u0642\u0648\u0627\u0646\u06cc\u0646 \u0648 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f\u0647\u0627\u060c \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u06cc\u0633\u06a9 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc<\/td><td>\u0645\u0633\u062a\u0645\u0631 \/ \u0628\u0633\u062a\u0647 \u0628\u0647 \u0631\u0648\u06cc\u062f\u0627\u062f<\/td><\/tr><tr><td><strong>\u06a9\u0645\u06cc\u062a\u0647 \u0646\u0648\u0622\u0648\u0631\u06cc \u0648 \u062a\u062d\u0648\u0644 (Innovation Committee)<\/strong><\/td><td>\u0645\u062f\u06cc\u0631 \u0646\u0648\u0622\u0648\u0631\u06cc\u060c \u0645\u062f\u06cc\u0631 \u0645\u062d\u0635\u0648\u0644\u060c \u0645\u062f\u06cc\u0631 \u0641\u0646\u0627\u0648\u0631\u06cc<\/td><td>\u0647\u062f\u0627\u06cc\u062a \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u0627\u0646\u0647\u060c \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0641\u0631\u0635\u062a\u200c\u0647\u0627\u06cc \u062c\u062f\u06cc\u062f<\/td><td>\u0645\u06cc\u0627\u0646\u200c\u0645\u062f\u062a<\/td><\/tr><tr><td><strong>\u0645\u0627\u0644\u06a9 \u0627\u0631\u0632\u0634 (Value Owner)<\/strong><\/td><td>\u0645\u062f\u06cc\u0631 \u0645\u062d\u0635\u0648\u0644\u060c \u0645\u0627\u0644\u06a9 \u0633\u0631\u0648\u06cc\u0633 (Service Owner)<\/td><td>\u062a\u0639\u0631\u06cc\u0641 \u0648 \u067e\u0627\u06cc\u0634 \u0634\u0627\u062e\u0635\u200c\u0647\u0627\u06cc \u0627\u0631\u0632\u0634\u060c \u0627\u0637\u0645\u06cc\u0646\u0627\u0646 \u0627\u0632 \u062a\u062d\u0642\u0642 \u0622\u0646<\/td><td>\u06a9\u0648\u062a\u0627\u0647\u200c\u0645\u062f\u062a \u062a\u0627 \u0645\u06cc\u0627\u0646\u200c\u0645\u062f\u062a<\/td><\/tr><tr><td><strong>\u0646\u0647\u0627\u062f\u0647\u0627\u06cc \u0646\u0638\u0627\u0631\u062a\u06cc \u0628\u06cc\u0631\u0648\u0646\u06cc<\/strong><\/td><td>\u0631\u06af\u0648\u0644\u0627\u062a\u0648\u0631\u0647\u0627\u060c \u062d\u0633\u0627\u0628\u0631\u0633\u0627\u0646 \u0645\u0633\u062a\u0642\u0644\u060c \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627\u06cc \u0628\u0627\u0632\u0631\u0633\u06cc<\/td><td>\u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u0627\u0646\u0637\u0628\u0627\u0642 \u0648 \u0634\u0641\u0627\u0641\u06cc\u062a\u060c \u0627\u0631\u0627\u0626\u0647 \u06af\u0632\u0627\u0631\u0634 \u0628\u0647 \u0630\u06cc\u200c\u0646\u0641\u0639\u0627\u0646<\/td><td>\u062f\u0648\u0631\u0647\u200c\u0627\u06cc \u06cc\u0627 \u0645\u0648\u0631\u062f\u06cc<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u0648\u0638\u0627\u06cc\u0641-\u06a9\u0644\u06cc\u062f\u06cc-\u0646\u0642\u0634-\u0647\u0627\u06cc-\u062d\u0627\u0636\u0631-\u062f\u0631-\u062d\u0627\u06a9\u0645\u06cc\u062a\">\u0648\u0638\u0627\u06cc\u0641 \u06a9\u0644\u06cc\u062f\u06cc \u0646\u0642\u0634\u200c\u0647\u0627\u06cc \u062d\u0627\u0636\u0631 \u062f\u0631 \u062d\u0627\u06a9\u0645\u06cc\u062a<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"> <strong>\u0648\u0638\u0627\u06cc\u0641 \u06a9\u0644\u06cc\u062f\u06cc \u0647\u0631 \u0646\u0642\u0634<\/strong> \u062f\u0631 \u0633\u0627\u062e\u062a\u0627\u0631 \u062d\u0627\u06a9\u0645\u06cc\u062a (Governance) \u0628\u0631 \u0627\u0633\u0627\u0633 \u0631\u0648\u06cc\u06a9\u0631\u062f ITIL4 \u062f\u0631 \u062c\u062f\u0648\u0644 \u0632\u06cc\u0631 \u0645\u0634\u062e\u0635 \u0634\u062f\u0647.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0646\u0642\u0634 \/ \u062c\u0627\u06cc\u06af\u0627\u0647<\/th><th>\u0648\u0638\u0627\u06cc\u0641 \u06a9\u0644\u06cc\u062f\u06cc<\/th><th>\u062e\u0631\u0648\u062c\u06cc \u0645\u0648\u0631\u062f \u0627\u0646\u062a\u0638\u0627\u0631<\/th><\/tr><\/thead><tbody><tr><td><strong>\u0647\u06cc\u0626\u062a\u200c\u0645\u062f\u06cc\u0631\u0647 (Board of Directors)<\/strong><\/td><td>&#8211; \u062a\u0639\u06cc\u06cc\u0646 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u06a9\u0644\u0627\u0646 \u0633\u0627\u0632\u0645\u0627\u0646<br>&#8211; \u062a\u0635\u0648\u06cc\u0628 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627\u06cc \u0627\u0635\u0644\u06cc \u0648 \u0628\u0648\u062f\u062c\u0647\u200c\u0647\u0627\u06cc \u06a9\u0644\u0627\u0646<br>&#8211; \u067e\u0627\u06cc\u0634 \u0639\u0645\u0644\u06a9\u0631\u062f \u06a9\u0644\u06cc \u0633\u0627\u0632\u0645\u0627\u0646 \u0648 \u0627\u0646\u0637\u0628\u0627\u0642 \u0628\u0627 \u0627\u0647\u062f\u0627\u0641<\/td><td>\u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u0645\u0635\u0648\u0628\u060c \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627\u06cc \u06a9\u0644\u0627\u0646\u060c \u06af\u0632\u0627\u0631\u0634 \u0639\u0645\u0644\u06a9\u0631\u062f \u0633\u0627\u0644\u0627\u0646\u0647<\/td><\/tr><tr><td><strong>\u06a9\u0645\u06cc\u062a\u0647 \u0631\u0627\u0647\u0628\u0631\u06cc (Steering Committee)<\/strong><\/td><td>&#8211; \u0627\u0648\u0644\u0648\u06cc\u062a\u200c\u0628\u0646\u062f\u06cc \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627 \u0648 \u0628\u0631\u0646\u0627\u0645\u0647\u200c\u0647\u0627<br>&#8211; \u062a\u062e\u0635\u06cc\u0635 \u0645\u0646\u0627\u0628\u0639 \u06a9\u0644\u06cc\u062f\u06cc<br>&#8211; \u062d\u0644 \u062a\u0639\u0627\u0631\u0636\u0627\u062a \u0628\u06cc\u0646 \u0648\u0627\u062d\u062f\u0647\u0627<br>&#8211; \u067e\u0627\u06cc\u0634 \u067e\u06cc\u0634\u0631\u0641\u062a \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627 \u0646\u0633\u0628\u062a \u0628\u0647 \u0627\u0647\u062f\u0627\u0641<\/td><td>\u0641\u0647\u0631\u0633\u062a \u0627\u0648\u0644\u0648\u06cc\u062a\u200c\u0647\u0627\u06cc \u067e\u0631\u0648\u0698\u0647\u060c \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u062a\u062e\u0635\u06cc\u0635 \u0645\u0646\u0627\u0628\u0639\u060c \u06af\u0632\u0627\u0631\u0634 \u067e\u06cc\u0634\u0631\u0641\u062a<\/td><\/tr><tr><td><strong>\u0645\u062f\u06cc\u0631\u0639\u0627\u0645\u0644 \u0648 \u0645\u062f\u06cc\u0631\u0627\u0646 \u0627\u0631\u0634\u062f (Executive Management)<\/strong><\/td><td>&#8211; \u0627\u062c\u0631\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u0647\u06cc\u0626\u062a\u200c\u0645\u062f\u06cc\u0631\u0647<br>&#8211; \u062a\u0628\u062f\u06cc\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc \u0628\u0647 \u0628\u0631\u0646\u0627\u0645\u0647 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc<br>&#8211; \u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u06cc\u0633\u06a9\u200c\u0647\u0627\u06cc \u06a9\u0644\u0627\u0646<br>&#8211; \u0647\u0645\u0627\u0647\u0646\u06af\u06cc \u0628\u06cc\u0646 \u0628\u062e\u0634\u200c\u0647\u0627<\/td><td>\u0628\u0631\u0646\u0627\u0645\u0647 \u0639\u0645\u0644\u06cc\u0627\u062a\u06cc\u060c \u0628\u0648\u062f\u062c\u0647 \u0627\u062c\u0631\u0627\u06cc\u06cc\u060c \u06af\u0632\u0627\u0631\u0634 \u0639\u0645\u0644\u06a9\u0631\u062f<\/td><\/tr><tr><td><strong>\u06a9\u0645\u06cc\u062a\u0647 \u0631\u06cc\u0633\u06a9 \u0648 \u0627\u0646\u0637\u0628\u0627\u0642 (Risk &amp; Compliance Committee)<\/strong><\/td><td>&#8211; \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u0631\u06cc\u0633\u06a9\u200c\u0647\u0627<br>&#8211; \u067e\u0627\u06cc\u0634 \u0627\u0646\u0637\u0628\u0627\u0642 \u0628\u0627 \u0642\u0648\u0627\u0646\u06cc\u0646\u060c \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f\u0647\u0627 \u0648 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627\u06cc \u062f\u0627\u062e\u0644\u06cc<br>&#8211; \u067e\u06cc\u0634\u0646\u0647\u0627\u062f \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u0627\u0635\u0644\u0627\u062d\u06cc<\/td><td>\u06af\u0632\u0627\u0631\u0634 \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u0631\u06cc\u0633\u06a9\u060c \u06af\u0632\u0627\u0631\u0634 \u0627\u0646\u0637\u0628\u0627\u0642\u060c \u0628\u0631\u0646\u0627\u0645\u0647 \u06a9\u0646\u062a\u0631\u0644 \u0631\u06cc\u0633\u06a9<\/td><\/tr><tr><td><strong>\u06a9\u0645\u06cc\u062a\u0647 \u0646\u0648\u0622\u0648\u0631\u06cc \u0648 \u062a\u062d\u0648\u0644 (Innovation Committee)<\/strong><\/td><td>&#8211; \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0641\u0631\u0635\u062a\u200c\u0647\u0627\u06cc \u0646\u0648\u0622\u0648\u0631\u06cc<br>&#8211; \u067e\u06cc\u0634\u0646\u0647\u0627\u062f \u0631\u0627\u0647\u06a9\u0627\u0631\u0647\u0627\u06cc \u0641\u0646\u0627\u0648\u0631\u0627\u0646\u0647 \u062c\u062f\u06cc\u062f<br>&#8211; \u0647\u062f\u0627\u06cc\u062a \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627\u06cc \u062a\u062d\u0648\u0644 \u062f\u06cc\u062c\u06cc\u062a\u0627\u0644<\/td><td>\u0646\u0642\u0634\u0647 \u0631\u0627\u0647 \u0646\u0648\u0622\u0648\u0631\u06cc\u060c \u067e\u06cc\u0634\u0646\u0647\u0627\u062f \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0641\u0646\u0627\u0648\u0631\u0627\u0646\u0647\u060c \u06af\u0632\u0627\u0631\u0634 \u0627\u062b\u0631\u0628\u062e\u0634\u06cc \u0646\u0648\u0622\u0648\u0631\u06cc<\/td><\/tr><tr><td><strong>\u0645\u0627\u0644\u06a9 \u0627\u0631\u0632\u0634 (Value Owner)<\/strong><\/td><td>&#8211; \u062a\u0639\u0631\u06cc\u0641 \u0645\u0639\u06cc\u0627\u0631\u0647\u0627\u06cc \u0627\u0631\u0632\u0634 \u0628\u0631\u0627\u06cc \u0633\u0631\u0648\u06cc\u0633 \u06cc\u0627 \u0645\u062d\u0635\u0648\u0644<br>&#8211; \u067e\u0627\u06cc\u0634 \u062a\u062d\u0642\u0642 \u0627\u0631\u0632\u0634\u200c\u0647\u0627<br>&#8211; \u0627\u0631\u0627\u0626\u0647 \u067e\u06cc\u0634\u0646\u0647\u0627\u062f \u0628\u0631\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u0627\u0631\u0632\u0634<\/td><td>\u0634\u0627\u062e\u0635\u200c\u0647\u0627\u06cc \u0627\u0631\u0632\u0634 (Value KPIs)\u060c \u06af\u0632\u0627\u0631\u0634 \u067e\u0627\u06cc\u0634 \u0627\u0631\u0632\u0634\u060c \u062a\u0648\u0635\u06cc\u0647\u200c\u0647\u0627\u06cc \u0628\u0647\u0628\u0648\u062f<\/td><\/tr><tr><td><strong>\u0646\u0647\u0627\u062f\u0647\u0627\u06cc \u0646\u0638\u0627\u0631\u062a\u06cc \u0628\u06cc\u0631\u0648\u0646\u06cc<\/strong><\/td><td>&#8211; \u0628\u0631\u0631\u0633\u06cc \u0627\u0646\u0637\u0628\u0627\u0642 \u0639\u0645\u0644\u06a9\u0631\u062f \u0633\u0627\u0632\u0645\u0627\u0646 \u0628\u0627 \u0627\u0644\u0632\u0627\u0645\u0627\u062a \u0642\u0627\u0646\u0648\u0646\u06cc<br>&#8211; \u0627\u0646\u062c\u0627\u0645 \u062d\u0633\u0627\u0628\u0631\u0633\u06cc \u0648 \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u0645\u0633\u062a\u0642\u0644<br>&#8211; \u06af\u0632\u0627\u0631\u0634\u200c\u062f\u0647\u06cc \u0628\u0647 \u0645\u0631\u0627\u062c\u0639 \u0628\u0627\u0644\u0627\u062f\u0633\u062a\u06cc<\/td><td>\u06af\u0632\u0627\u0631\u0634 \u062d\u0633\u0627\u0628\u0631\u0633\u06cc\u060c \u06af\u0648\u0627\u0647\u06cc \u0627\u0646\u0637\u0628\u0627\u0642\u060c \u062a\u0648\u0635\u06cc\u0647\u200c\u0647\u0627\u06cc \u0627\u0635\u0644\u0627\u062d\u06cc<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u0645\u0627\u062a\u0631\u06cc\u0633-raci-\u0627\u0642\u062f\u0627\u0645\u0627\u062a-\u06a9\u0644\u06cc\u062f\u06cc-\u062d\u0627\u06a9\u0645\u06cc\u062a-\u062f\u0631-itil4\"> \u0645\u0627\u062a\u0631\u06cc\u0633 RACI \u2014 \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u06a9\u0644\u06cc\u062f\u06cc \u062d\u0627\u06a9\u0645\u06cc\u062a \u062f\u0631 ITIL4<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0645\u0627\u062a\u0631\u06cc\u0633 <a href=\"https:\/\/medanet.ir\/8569\/\">RACI <\/a><\/strong>\u0628\u0631\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645\u200c\u0647\u0627 \u0648 \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u062d\u0627\u06a9\u0645\u06cc\u062a\u06cc \u062f\u0631 \u0686\u0627\u0631\u0686\u0648\u0628 ITIL4<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0627\u0642\u062f\u0627\u0645 \/ \u062a\u0635\u0645\u06cc\u0645 \u062d\u0627\u06a9\u0645\u06cc\u062a\u06cc<\/th><th>\u0647\u06cc\u0626\u062a\u200c\u0645\u062f\u06cc\u0631\u0647 (Board)<\/th><th>\u06a9\u0645\u06cc\u062a\u0647 \u0631\u0627\u0647\u0628\u0631\u06cc (Steering Committee)<\/th><th>\u0645\u062f\u06cc\u0631\u0639\u0627\u0645\u0644 \u0648 \u0645\u062f\u06cc\u0631\u0627\u0646 \u0627\u0631\u0634\u062f (Executive)<\/th><th>\u06a9\u0645\u06cc\u062a\u0647 \u0631\u06cc\u0633\u06a9 \u0648 \u0627\u0646\u0637\u0628\u0627\u0642<\/th><th>\u06a9\u0645\u06cc\u062a\u0647 \u0646\u0648\u0622\u0648\u0631\u06cc<\/th><th>\u0645\u0627\u0644\u06a9 \u0627\u0631\u0632\u0634 (Value Owner)<\/th><th>\u0646\u0647\u0627\u062f\u0647\u0627\u06cc \u0646\u0638\u0627\u0631\u062a\u06cc \u0628\u06cc\u0631\u0648\u0646\u06cc<\/th><\/tr><\/thead><tbody><tr><td><strong>\u062a\u0639\u06cc\u06cc\u0646 \u0627\u0647\u062f\u0627\u0641 \u06a9\u0644\u0627\u0646 \u0648 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627<\/strong><\/td><td><strong>A<\/strong><\/td><td>C<\/td><td>R<\/td><td>C<\/td><td>C<\/td><td>I<\/td><td>I<\/td><\/tr><tr><td><strong>\u0627\u0648\u0644\u0648\u06cc\u062a\u200c\u0628\u0646\u062f\u06cc \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627<\/strong><\/td><td>A<\/td><td><strong>R<\/strong><\/td><td>C<\/td><td>C<\/td><td>C<\/td><td>I<\/td><td>I<\/td><\/tr><tr><td><strong>\u062a\u062e\u0635\u06cc\u0635 \u0645\u0646\u0627\u0628\u0639 \u06a9\u0644\u06cc\u062f\u06cc<\/strong><\/td><td>A<\/td><td><strong>R<\/strong><\/td><td>R<\/td><td>I<\/td><td>I<\/td><td>I<\/td><td>I<\/td><\/tr><tr><td><strong>\u067e\u0627\u06cc\u0634 \u0639\u0645\u0644\u06a9\u0631\u062f \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627<\/strong><\/td><td>I<\/td><td><strong>R<\/strong><\/td><td>R<\/td><td>C<\/td><td>C<\/td><td>C<\/td><td>I<\/td><\/tr><tr><td><strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u06cc\u0633\u06a9\u200c\u0647\u0627\u06cc \u06a9\u0644\u0627\u0646<\/strong><\/td><td>A<\/td><td>C<\/td><td>R<\/td><td><strong>R<\/strong><\/td><td>I<\/td><td>I<\/td><td>C<\/td><\/tr><tr><td><strong>\u062a\u0635\u0648\u06cc\u0628 \u0646\u0648\u0622\u0648\u0631\u06cc\u200c\u0647\u0627 \u0648 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0631\u0627\u0647\u0628\u0631\u062f\u06cc<\/strong><\/td><td>A<\/td><td>C<\/td><td>C<\/td><td>I<\/td><td><strong>R<\/strong><\/td><td>C<\/td><td>I<\/td><\/tr><tr><td><strong>\u062a\u0639\u0631\u06cc\u0641 \u0648 \u067e\u0627\u06cc\u0634 \u0627\u0631\u0632\u0634 \u062e\u062f\u0645\u0627\u062a\/\u0645\u062d\u0635\u0648\u0644\u0627\u062a<\/strong><\/td><td>I<\/td><td>C<\/td><td>C<\/td><td>I<\/td><td>I<\/td><td><strong>R<\/strong><\/td><td>I<\/td><\/tr><tr><td><strong>\u06af\u0632\u0627\u0631\u0634\u200c\u062f\u0647\u06cc \u0648 \u062d\u0633\u0627\u0628\u0631\u0633\u06cc \u0642\u0627\u0646\u0648\u0646\u06cc<\/strong><\/td><td>I<\/td><td>I<\/td><td>I<\/td><td>C<\/td><td>I<\/td><td>I<\/td><td><strong>R<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-\u0631\u0627\u0647\u0646\u0645\u0627\u06cc-\u0645\u0627\u062a\u0631\u06cc\u0633\"> \u0631\u0627\u0647\u0646\u0645\u0627\u06cc \u0645\u0627\u062a\u0631\u06cc\u0633<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>R (Responsible)<\/strong> \u2192 \u0645\u0633\u0626\u0648\u0644 \u0627\u062c\u0631\u0627 \u06cc\u0627 \u0627\u0646\u062c\u0627\u0645 \u06a9\u0627\u0631.<\/li>\n\n\n\n<li><strong>A (Accountable)<\/strong> \u2192 \u067e\u0627\u0633\u062e\u200c\u06af\u0648 \u0646\u0647\u0627\u06cc\u06cc \u0628\u0631\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645 \u06cc\u0627 \u0646\u062a\u06cc\u062c\u0647. \u0641\u0642\u0637 \u06cc\u06a9 \u0646\u0642\u0634 \u062f\u0631 \u0647\u0631 \u0627\u0642\u062f\u0627\u0645 \u0628\u0627\u06cc\u062f A \u0628\u0627\u0634\u062f.<\/li>\n\n\n\n<li><strong>C (Consulted)<\/strong> \u2192 \u0645\u0634\u0627\u0648\u0631 \u06cc\u0627 \u0645\u0634\u0627\u0631\u06a9\u062a\u200c\u06a9\u0646\u0646\u062f\u0647 \u062f\u0631 \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc.<\/li>\n\n\n\n<li><strong>I (Informed)<\/strong> \u2192 \u0635\u0631\u0641\u0627\u064b \u0645\u0637\u0644\u0639 \u0627\u0632 \u062a\u0635\u0645\u06cc\u0645 \u06cc\u0627 \u0646\u062a\u06cc\u062c\u0647.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u0633\u0646\u0627\u0631\u06cc\u0648-\u0631\u0627\u0647-\u0627\u0646\u062f\u0627\u0632\u06cc-\u06cc\u06a9-\u067e\u0644\u062a\u0641\u0631\u0645-\u062e\u062f\u0645\u0627\u062a-\u0622\u0646\u0644\u0627\u06cc\u0646-\u0645\u0634\u062a\u0631\u06cc\u0627\u0646\"> \u0633\u0646\u0627\u0631\u06cc\u0648: \u0631\u0627\u0647\u200c\u0627\u0646\u062f\u0627\u0632\u06cc \u06cc\u06a9 \u067e\u0644\u062a\u0641\u0631\u0645 \u062e\u062f\u0645\u0627\u062a \u0622\u0646\u0644\u0627\u06cc\u0646 \u0645\u0634\u062a\u0631\u06cc\u0627\u0646<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\">1. <strong>\u062c\u0647\u062a\u200c\u062f\u0647\u06cc (Direction)<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u062a\u0639\u0631\u06cc\u0641:<\/strong> \u062a\u0639\u06cc\u06cc\u0646 \u0627\u0647\u062f\u0627\u0641\u060c \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627 \u0648 \u0627\u0646\u062a\u0638\u0627\u0631\u0627\u062a \u067e\u06cc\u0634 \u0627\u0632 \u0622\u063a\u0627\u0632 \u06a9\u0627\u0631.<br><strong>\u062f\u0631 \u0633\u0646\u0627\u0631\u06cc\u0648:<\/strong><br>\u0647\u06cc\u0626\u062a \u062d\u0627\u06a9\u0645\u06cc\u062a \u0633\u0627\u0632\u0645\u0627\u0646 \u062a\u0635\u0645\u06cc\u0645 \u0645\u06cc\u200c\u06af\u06cc\u0631\u062f \u06cc\u06a9 \u067e\u0644\u062a\u0641\u0631\u0645 \u0622\u0646\u0644\u0627\u06cc\u0646 \u0628\u0631\u0627\u06cc \u062e\u062f\u0645\u0627\u062a \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0631\u0627\u0647\u200c\u0627\u0646\u062f\u0627\u0632\u06cc \u0634\u0648\u062f. \u0622\u0646\u200c\u0647\u0627 \u0627\u0647\u062f\u0627\u0641 \u0631\u0627 \u0645\u0634\u062e\u0635 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u06a9\u0627\u0647\u0634 \u06f3\u06f0\u066a \u062a\u0645\u0627\u0633\u200c\u0647\u0627\u06cc \u062a\u0644\u0641\u0646\u06cc \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u062f\u0631 \u0633\u0627\u0644 \u0627\u0648\u0644<\/li>\n\n\n\n<li>\u0627\u0646\u0637\u0628\u0627\u0642 \u06a9\u0627\u0645\u0644 \u0628\u0627 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f \u0627\u0645\u0646\u06cc\u062a \u0627\u0637\u0644\u0627\u0639\u0627\u062a ISO 27001<\/li>\n\n\n\n<li>\u0627\u0631\u0627\u0626\u0647 \u062e\u062f\u0645\u0627\u062a \u06f2\u06f4\/\u06f7 \u0628\u0627 \u062f\u0633\u062a\u0631\u0633\u200c\u067e\u0630\u06cc\u0631\u06cc \u06f9\u06f9.\u06f9\u066a<br>\u0648 \u0633\u067e\u0633 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627 \u0631\u0627 \u062a\u0639\u06cc\u06cc\u0646 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f: \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0641\u0646\u0627\u0648\u0631\u06cc\u200c\u0647\u0627\u06cc \u0645\u062a\u0646\u200c\u0628\u0627\u0632 \u0645\u062c\u0627\u0632 \u0646\u06cc\u0633\u062a \u0645\u06af\u0631 \u062a\u0623\u06cc\u06cc\u062f \u0648\u0627\u062d\u062f \u0627\u0645\u0646\u06cc\u062a\u060c \u0648 \u0647\u0645\u0647 \u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0628\u0627\u06cc\u062f \u062f\u0631 \u062f\u06cc\u062a\u0627\u0633\u0646\u062a\u0631 \u062f\u0627\u062e\u0644\u06cc \u0645\u06cc\u0632\u0628\u0627\u0646\u06cc \u0634\u0648\u062f.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">2. <strong>\u0646\u0638\u0627\u0631\u062a (Oversight)<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u062a\u0639\u0631\u06cc\u0641:<\/strong> \u067e\u0627\u06cc\u0634 \u0639\u0645\u0644\u06a9\u0631\u062f \u0648 \u0628\u0631\u0631\u0633\u06cc \u0627\u0646\u0637\u0628\u0627\u0642 \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u0628\u0627 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627.<br><strong>\u062f\u0631 \u0633\u0646\u0627\u0631\u06cc\u0648:<\/strong><br>\u062f\u0631 \u0637\u0648\u0644 \u0627\u062c\u0631\u0627\u06cc \u067e\u0631\u0648\u0698\u0647\u060c \u06a9\u0645\u06cc\u062a\u0647 \u0631\u0627\u0647\u0628\u0631\u06cc \u0645\u0627\u0647\u0627\u0646\u0647 \u06af\u0632\u0627\u0631\u0634 \u0645\u06cc\u200c\u06af\u06cc\u0631\u062f:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0622\u06cc\u0627 \u0632\u0645\u0627\u0646\u200c\u0628\u0646\u062f\u06cc \u067e\u0631\u0648\u0698\u0647 \u0637\u0628\u0642 \u0628\u0631\u0646\u0627\u0645\u0647 \u062c\u0644\u0648 \u0645\u06cc\u200c\u0631\u0648\u062f\u061f<\/li>\n\n\n\n<li>\u0622\u06cc\u0627 \u062a\u06cc\u0645 \u062a\u0648\u0633\u0639\u0647 \u0645\u0642\u0631\u0631\u0627\u062a \u0627\u0645\u0646\u06cc\u062a\u06cc \u0631\u0627 \u0631\u0639\u0627\u06cc\u062a \u0645\u06cc\u200c\u06a9\u0646\u062f\u061f<\/li>\n\n\n\n<li>\u0622\u06cc\u0627 \u0634\u0627\u062e\u0635\u200c\u0647\u0627\u06cc \u0627\u0648\u0644\u06cc\u0647 \u062a\u062c\u0631\u0628\u0647 \u06a9\u0627\u0631\u0628\u0631\u06cc (UX) \u0631\u0636\u0627\u06cc\u062a\u200c\u0628\u062e\u0634 \u0647\u0633\u062a\u0646\u062f\u061f<br>\u0627\u06af\u0631 \u0627\u0646\u062d\u0631\u0627\u0641\u06cc \u062f\u06cc\u062f\u0647 \u0634\u0648\u062f (\u0645\u062b\u0644\u0627\u064b \u0645\u06cc\u0632\u0628\u0627\u0646\u06cc \u0645\u0648\u0642\u062a \u0631\u0648\u06cc \u0633\u0631\u0648\u06cc\u0633 \u0627\u0628\u0631\u06cc \u0639\u0645\u0648\u0645\u06cc \u0628\u062f\u0648\u0646 \u0645\u062c\u0648\u0632)\u060c \u0641\u0648\u0631\u0627\u064b \u0627\u0642\u062f\u0627\u0645 \u0627\u0635\u0644\u0627\u062d\u06cc \u062f\u0631\u062e\u0648\u0627\u0633\u062a \u0645\u06cc\u200c\u0634\u0648\u062f.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">3. <strong>\u0627\u0631\u0632\u06cc\u0627\u0628\u06cc (Evaluation)<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u062a\u0639\u0631\u06cc\u0641:<\/strong> \u0628\u0627\u0632\u0646\u06af\u0631\u06cc \u067e\u0633 \u0627\u0632 \u0627\u062c\u0631\u0627 \u0648 \u0627\u0635\u0644\u0627\u062d \u0645\u0633\u06cc\u0631 \u062f\u0631 \u0635\u0648\u0631\u062a \u0646\u06cc\u0627\u0632.<br><strong>\u062f\u0631 \u0633\u0646\u0627\u0631\u06cc\u0648:<\/strong><br>\u0634\u0634 \u0645\u0627\u0647 \u067e\u0633 \u0627\u0632 \u0631\u0627\u0647\u200c\u0627\u0646\u062f\u0627\u0632\u06cc \u067e\u0644\u062a\u0641\u0631\u0645\u060c \u062d\u0627\u06a9\u0645\u06cc\u062a \u0646\u062a\u0627\u06cc\u062c \u0631\u0627 \u0627\u0631\u0632\u06cc\u0627\u0628\u06cc \u0645\u06cc\u200c\u06a9\u0646\u062f:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u062a\u0645\u0627\u0633\u200c\u0647\u0627\u06cc \u062a\u0644\u0641\u0646\u06cc \u067e\u0634\u062a\u06cc\u0628\u0627\u0646\u06cc \u0641\u0642\u0637 \u06f1\u06f5\u066a \u06a9\u0627\u0647\u0634 \u06cc\u0627\u0641\u062a\u0647 (\u06a9\u0645\u062a\u0631 \u0627\u0632 \u0647\u062f\u0641 \u06f3\u06f0\u066a).<\/li>\n\n\n\n<li>\u062f\u0633\u062a\u0631\u0633\u200c\u067e\u0630\u06cc\u0631\u06cc \u0628\u0647 \u06f9\u06f9.\u06f5\u066a \u0631\u0633\u06cc\u062f\u0647 \u06a9\u0647 \u067e\u0627\u06cc\u06cc\u0646\u200c\u062a\u0631 \u0627\u0632 \u0647\u062f\u0641 \u06f9\u06f9.\u06f9\u066a \u0627\u0633\u062a.<\/li>\n\n\n\n<li>\u0627\u0645\u0627 \u0631\u0636\u0627\u06cc\u062a \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u0628\u0627\u0644\u0627\u062a\u0631 \u0627\u0632 \u067e\u06cc\u0634\u200c\u0628\u06cc\u0646\u06cc \u0628\u0648\u062f\u0647.<br>\u0646\u062a\u06cc\u062c\u0647\u061f \u062d\u0627\u06a9\u0645\u06cc\u062a \u0645\u0633\u06cc\u0631 \u0631\u0627 \u0627\u0635\u0644\u0627\u062d \u0645\u06cc\u200c\u06a9\u0646\u062f: \u0628\u0648\u062f\u062c\u0647 \u0628\u06cc\u0634\u062a\u0631\u06cc \u0628\u0647 \u0628\u0647\u06cc\u0646\u0647\u200c\u0633\u0627\u0632\u06cc \u0632\u06cc\u0631\u0633\u0627\u062e\u062a \u0627\u062e\u062a\u0635\u0627\u0635 \u062f\u0627\u062f\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f \u0648 \u06a9\u0645\u067e\u06cc\u0646 \u0622\u0645\u0648\u0632\u0634\u06cc \u0628\u0631\u0627\u06cc \u0645\u0634\u062a\u0631\u06cc\u0627\u0646 \u062c\u0647\u062a \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u067e\u0644\u062a\u0641\u0631\u0645 \u0627\u062c\u0631\u0627 \u0645\u06cc\u200c\u06af\u0631\u062f\u062f.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u0627\u0628\u0639\u0627\u062f-\u062d\u0627\u06a9\u0645\u06cc\u062a\">\u0627\u0628\u0639\u0627\u062f \u062d\u0627\u06a9\u0645\u06cc\u062a<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0639\u0644\u0627\u0648\u0647 \u0628\u0631 \u0622\u0646\u0686\u0647 \u062f\u0631 \u0645\u062f\u0627\u0646\u062a \u0628\u0631\u0627\u06cc \u0634\u0645\u0627 \u06af\u0641\u062a\u06cc\u0645\u060c \u062f\u0631 \u0628\u062d\u062b <strong>\u062d\u0627\u06a9\u0645\u06cc\u062a (Governance) \u062f\u0631 ITIL4<\/strong> \u0686\u0646\u062f \u0628\u062e\u0634 \u0645\u0647\u0645 \u0628\u0627\u0642\u06cc \u0645\u0627\u0646\u062f\u0647 \u06a9\u0647 \u0627\u06af\u0631 \u0627\u0636\u0627\u0641\u0647 \u06a9\u0646\u06cc\u0645\u060c \u062a\u0635\u0648\u06cc\u0631 \u06a9\u0627\u0645\u0644\u200c\u062a\u0631 \u0648 \u062d\u0631\u0641\u0647\u200c\u0627\u06cc\u200c\u062a\u0631 \u0645\u06cc\u200c\u0634\u0648\u062f:<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">1. <strong>\u062c\u0627\u06cc\u06af\u0627\u0647 \u062d\u0627\u06a9\u0645\u06cc\u062a \u062f\u0631 \u0645\u062f\u0644 SVS (Service Value System)<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u062f\u0631 ITIL4\u060c \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0627\u0644\u0627\u06cc \u06a9\u0644 \u0633\u06cc\u0633\u062a\u0645 \u0627\u0631\u0632\u0634 \u062e\u062f\u0645\u0627\u062a \u0642\u0631\u0627\u0631 \u062f\u0627\u0631\u062f \u0648 \u062d\u062a\u06cc \u0628\u0631 <em>\u0645\u062f\u06cc\u0631\u06cc\u062a<\/em> \u0648 <em>\u0641\u0639\u0627\u0644\u06cc\u062a\u200c\u0647\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631<\/em> \u0627\u062b\u0631 \u0645\u06cc\u200c\u06af\u0630\u0627\u0631\u062f.<\/li>\n\n\n\n<li>\u0627\u06cc\u0646 \u062c\u0627\u06cc\u06af\u0627\u0647 \u0628\u0627\u0639\u062b \u0645\u06cc\u200c\u0634\u0648\u062f \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u062d\u0627\u06a9\u0645\u06cc\u062a \u0646\u0647\u200c\u062a\u0646\u0647\u0627 \u0628\u0631 \u067e\u0631\u0648\u0698\u0647\u200c\u0647\u0627\u06cc IT \u0628\u0644\u06a9\u0647 \u0628\u0631 \u0641\u0631\u0647\u0646\u06af \u0648 \u0641\u0631\u0622\u06cc\u0646\u062f \u06a9\u0644 \u0633\u0627\u0632\u0645\u0627\u0646 \u062a\u0623\u062b\u06cc\u0631 \u0628\u06af\u0630\u0627\u0631\u062f.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">2. <strong>\u06a9\u0627\u0646\u0627\u0644\u200c\u0647\u0627\u06cc \u06af\u0632\u0627\u0631\u0634\u200c\u062f\u0647\u06cc \u0628\u0647 \u062d\u0627\u06a9\u0645\u06cc\u062a<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0686\u0647 \u06af\u0632\u0627\u0631\u0634\u200c\u0647\u0627\u06cc\u06cc\u060c \u0628\u0627 \u0686\u0647 \u0641\u0631\u0645\u062a \u0648 \u062a\u0646\u0627\u0648\u0628\u06cc \u0628\u0627\u06cc\u062f \u0628\u0647 \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0631\u0633\u062f\u061f<\/li>\n\n\n\n<li>\u0686\u0647 \u0645\u06a9\u0627\u0646\u06cc\u0632\u0645\u06cc \u0628\u0631\u0627\u06cc \u0628\u0627\u0632\u062e\u0648\u0631\u062f \u0627\u0632 \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0647 \u0633\u0637\u0648\u062d \u0627\u062c\u0631\u0627\u06cc\u06cc \u0648\u062c\u0648\u062f \u062f\u0627\u0631\u062f\u061f<br><em>(\u062f\u0631 \u0628\u0633\u06cc\u0627\u0631\u06cc \u0627\u0632 \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u0627\u06cc\u0646 \u0628\u062e\u0634 \u0636\u0639\u06cc\u0641 \u0627\u0633\u062a \u0648 \u0628\u0627\u0639\u062b disconnect \u0628\u06cc\u0646 \u0647\u06cc\u0626\u062a \u062d\u0627\u06a9\u0645\u06cc\u062a \u0648 \u0639\u0645\u0644\u06cc\u0627\u062a \u0645\u06cc\u200c\u0634\u0648\u062f.)<\/em><\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">3. <strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u062a\u0636\u0627\u062f \u0627\u0631\u0632\u0634\u200c\u0647\u0627 (Value Conflict Management)<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0648\u0642\u062a\u06cc \u0628\u062e\u0634\u200c\u0647\u0627\u06cc \u0645\u062e\u062a\u0644\u0641 \u0633\u0627\u0632\u0645\u0627\u0646 \u0627\u0631\u0632\u0634 \u0631\u0627 \u0645\u062a\u0641\u0627\u0648\u062a \u062a\u0639\u0631\u06cc\u0641 \u0645\u06cc\u200c\u06a9\u0646\u0646\u062f (\u0645\u062b\u0644\u0627\u064b \u0627\u0645\u0646\u06cc\u062a \u062f\u0631 \u0645\u0642\u0627\u0628\u0644 \u0633\u0631\u0639\u062a)\u060c \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0627\u06cc\u062f \u0645\u06a9\u0627\u0646\u06cc\u0632\u0645 \u062d\u0644 \u062a\u0636\u0627\u062f \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u062f.<\/li>\n\n\n\n<li>\u0627\u06cc\u0646 \u0645\u06a9\u0627\u0646\u06cc\u0632\u0645 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u062f \u0634\u0627\u0645\u0644 \u062c\u0644\u0633\u0627\u062a \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0686\u0646\u062f\u0628\u062e\u0634\u06cc \u06cc\u0627 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0645\u0627\u062a\u0631\u06cc\u0633 \u0627\u0648\u0644\u0648\u06cc\u062a\u200c\u06af\u0630\u0627\u0631\u06cc \u0628\u0627\u0634\u062f.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">4. <strong>\u0686\u0631\u062e\u0647 \u0628\u0627\u0632\u0646\u06af\u0631\u06cc \u0627\u0631\u0632\u0634 \u0648 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0627\u06cc\u062f \u0628\u0627\u0632\u0647 \u0632\u0645\u0627\u0646\u06cc \u0645\u0634\u062e\u0635\u06cc \u0628\u0631\u0627\u06cc \u0628\u0627\u0632\u0646\u06af\u0631\u06cc \u0627\u0631\u0632\u0634\u200c\u0647\u0627\u060c \u0627\u0647\u062f\u0627\u0641 \u0648 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627 \u062f\u0627\u0634\u062a\u0647 \u0628\u0627\u0634\u062f (\u0645\u062b\u0644\u0627\u064b \u0633\u0627\u0644\u0627\u0646\u0647 \u06cc\u0627 \u0641\u0635\u0644\u06cc).<\/li>\n\n\n\n<li>\u0627\u06cc\u0646 \u06a9\u0627\u0631 \u0628\u0627\u0639\u062b \u0645\u06cc\u200c\u0634\u0648\u062f \u0627\u0631\u0632\u0634\u200c\u0647\u0627 \u0628\u0627 \u062a\u063a\u06cc\u06cc\u0631\u0627\u062a \u0628\u0627\u0632\u0627\u0631 \u0648 \u0641\u0646\u0627\u0648\u0631\u06cc \u0647\u0645\u0633\u0648 \u0628\u0645\u0627\u0646\u0646\u062f.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">5. <strong>Culture &amp; Ethics Governance<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u062f\u0631 ITIL4 \u0645\u0633\u062a\u0642\u06cc\u0645 \u0628\u0647 \u0641\u0631\u0647\u0646\u06af \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u06a9\u0645\u062a\u0631 \u067e\u0631\u062f\u0627\u062e\u062a\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f\u060c \u0627\u0645\u0627 \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0627\u06cc\u062f \u0628\u0647 \u0627\u062e\u0644\u0627\u0642 \u062d\u0631\u0641\u0647\u200c\u0627\u06cc\u060c \u0645\u0633\u0626\u0648\u0644\u06cc\u062a \u0627\u062c\u062a\u0645\u0627\u0639\u06cc \u0648 \u067e\u0627\u06cc\u062f\u0627\u0631\u06cc (Sustainability) \u0647\u0645 \u062a\u0648\u062c\u0647 \u06a9\u0646\u062f.<\/li>\n\n\n\n<li>\u0627\u06cc\u0646 \u0645\u0648\u0627\u0631\u062f \u0628\u0647\u200c\u0648\u06cc\u0698\u0647 \u062f\u0631 ESG (Environmental, Social, Governance) \u067e\u0631\u0631\u0646\u06af \u0647\u0633\u062a\u0646\u062f.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\">6. <strong>\u0627\u0631\u062a\u0628\u0627\u0637 \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0627 \u0645\u062f\u06cc\u0631\u06cc\u062a (Management) \u0648 \u0645\u0627\u0644\u06a9\u06cc\u062a (Ownership)<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0628\u0639\u0636\u06cc \u0633\u0627\u0632\u0645\u0627\u0646\u200c\u0647\u0627 \u062d\u0627\u06a9\u0645\u06cc\u062a \u0631\u0627 \u0628\u0627 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u062c\u0631\u0627\u06cc\u06cc \u06cc\u0627 \u0645\u0627\u0644\u06a9\u06cc\u062a \u0627\u0634\u062a\u0628\u0627\u0647 \u0645\u06cc\u200c\u06af\u06cc\u0631\u0646\u062f. \u0628\u0627\u06cc\u062f \u0628\u0647 \u0648\u0636\u0648\u062d \u0646\u0634\u0627\u0646 \u062f\u0627\u062f\u0647 \u0634\u0648\u062f \u06a9\u0647 \u062d\u0627\u06a9\u0645\u06cc\u062a \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u06a9\u0644\u0627\u0646 \u0631\u0627 \u0645\u06cc\u200c\u06af\u06cc\u0631\u062f \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0622\u0646\u200c\u0647\u0627 \u0631\u0627 \u0627\u062c\u0631\u0627 \u0645\u06cc\u200c\u06a9\u0646\u062f.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u062f\u0631 \u0627\u06cc\u0646 \u062c\u062f\u0648\u0644\u060c \u0627\u0628\u0639\u0627\u062f \u0648 \u0645\u0648\u0636\u0648\u0639\u0627\u062a\u06cc \u0627\u0632 <strong>\u062d\u0627\u06a9\u0645\u06cc\u062a (Governance)<\/strong> \u06a9\u0647 \u0645\u0639\u0645\u0648\u0644\u0627\u064b \u062f\u0631 \u0628\u062d\u062b\u200c\u0647\u0627 \u0646\u0627\u062f\u06cc\u062f\u0647 \u06af\u0631\u0641\u062a\u0647 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f\u060c \u0647\u0645\u0631\u0627\u0647 \u0628\u0627 \u062a\u0648\u0636\u06cc\u062d \u06a9\u0648\u062a\u0627\u0647 \u0622\u0645\u062f\u0647 \u0627\u0633\u062a:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0628\u0639\u062f \u062d\u0627\u06a9\u0645\u06cc\u062a<\/th><th>\u062a\u0648\u0636\u06cc\u062d<\/th><th>\u0627\u0647\u0645\u06cc\u062a \u062f\u0631 \u0645\u0648\u0641\u0642\u06cc\u062a \u062d\u0627\u06a9\u0645\u06cc\u062a<\/th><\/tr><\/thead><tbody><tr><td><strong>\u0641\u0631\u0647\u0646\u06af \u0633\u0627\u0632\u0645\u0627\u0646\u06cc<\/strong><\/td><td>\u0627\u0631\u0632\u0634\u200c\u0647\u0627\u060c \u0628\u0627\u0648\u0631\u0647\u0627 \u0648 \u0631\u0641\u062a\u0627\u0631\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0648 \u062a\u0639\u0627\u0645\u0644\u0627\u062a \u0631\u0627 \u0634\u06a9\u0644 \u0645\u06cc\u200c\u062f\u0647\u0646\u062f.<\/td><td>\u0628\u062f\u0648\u0646 \u0647\u0645\u0633\u0648\u06cc\u06cc \u0641\u0631\u0647\u0646\u06af \u0628\u0627 \u0627\u0647\u062f\u0627\u0641 \u062d\u0627\u06a9\u0645\u06cc\u062a\u060c \u062d\u062a\u06cc \u0628\u0647\u062a\u0631\u06cc\u0646 \u0686\u0627\u0631\u0686\u0648\u0628\u200c\u0647\u0627 \u0634\u06a9\u0633\u062a \u0645\u06cc\u200c\u062e\u0648\u0631\u0646\u062f.<\/td><\/tr><tr><td><strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0630\u06cc\u200c\u0646\u0641\u0639\u0627\u0646<\/strong><\/td><td>\u0634\u0646\u0627\u0633\u0627\u06cc\u06cc\u060c \u062f\u0631\u06af\u06cc\u0631\u06a9\u0631\u062f\u0646 \u0648 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0627\u0646\u062a\u0638\u0627\u0631\u0627\u062a \u0630\u06cc\u200c\u0646\u0641\u0639\u0627\u0646 \u062f\u0627\u062e\u0644\u06cc \u0648 \u062e\u0627\u0631\u062c\u06cc.<\/td><td>\u0646\u0627\u062f\u06cc\u062f\u0647 \u06af\u0631\u0641\u062a\u0646 \u0630\u06cc\u200c\u0646\u0641\u0639\u0627\u0646 \u0645\u0646\u062c\u0631 \u0628\u0647 \u0645\u0642\u0627\u0648\u0645\u062a \u0648 \u06a9\u0627\u0647\u0634 \u067e\u0630\u06cc\u0631\u0634 \u062a\u0635\u0645\u06cc\u0645\u0627\u062a \u0645\u06cc\u200c\u0634\u0648\u062f.<\/td><\/tr><tr><td><strong>\u0627\u062e\u0644\u0627\u0642 \u0648 \u0634\u0641\u0627\u0641\u06cc\u062a<\/strong><\/td><td>\u0627\u06cc\u062c\u0627\u062f \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0634\u0641\u0627\u0641 \u0648 \u0645\u0628\u062a\u0646\u06cc \u0628\u0631 \u0627\u0635\u0648\u0644 \u0627\u062e\u0644\u0627\u0642\u06cc.<\/td><td>\u0627\u0639\u062a\u0645\u0627\u062f \u0633\u0627\u0632\u0645\u0627\u0646\u06cc \u0648 \u0627\u062c\u062a\u0645\u0627\u0639\u06cc \u0631\u0627 \u0627\u0641\u0632\u0627\u06cc\u0634 \u0645\u06cc\u200c\u062f\u0647\u062f.<\/td><\/tr><tr><td><strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u06cc\u0633\u06a9 \u062f\u0631 \u0633\u0637\u062d \u06a9\u0644\u0627\u0646<\/strong><\/td><td>\u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 \u06a9\u0646\u062a\u0631\u0644 \u0631\u06cc\u0633\u06a9\u200c\u0647\u0627\u06cc \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 \u0633\u06cc\u0633\u062a\u0645\u06cc.<\/td><td>\u0645\u0627\u0646\u0639 \u0627\u0632 \u0628\u0631\u0648\u0632 \u0628\u062d\u0631\u0627\u0646\u200c\u0647\u0627\u06cc \u067e\u0631\u0647\u0632\u06cc\u0646\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f.<\/td><\/tr><tr><td><strong>\u062a\u0637\u0628\u06cc\u0642 \u0628\u0627 \u0642\u0648\u0627\u0646\u06cc\u0646 \u0648 \u0645\u0642\u0631\u0631\u0627\u062a (Compliance)<\/strong><\/td><td>\u0627\u0637\u0645\u06cc\u0646\u0627\u0646 \u0627\u0632 \u0647\u0645\u0627\u0647\u0646\u06af\u06cc \u0627\u0642\u062f\u0627\u0645\u0627\u062a \u0628\u0627 \u0627\u0644\u0632\u0627\u0645\u0627\u062a \u0642\u0627\u0646\u0648\u0646\u06cc \u0648 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f\u0647\u0627.<\/td><td>\u06a9\u0627\u0647\u0634 \u062e\u0637\u0631 \u062c\u0631\u06cc\u0645\u0647\u060c \u0645\u062d\u062f\u0648\u062f\u06cc\u062a \u06cc\u0627 \u0622\u0633\u06cc\u0628 \u0628\u0647 \u0627\u0639\u062a\u0628\u0627\u0631 \u0633\u0627\u0632\u0645\u0627\u0646.<\/td><\/tr><tr><td><strong>\u0627\u0646\u062f\u0627\u0632\u0647\u200c\u06af\u06cc\u0631\u06cc \u0648 \u06af\u0632\u0627\u0631\u0634\u200c\u062f\u0647\u06cc \u0627\u0631\u0632\u0634<\/strong><\/td><td>\u062a\u0639\u0631\u06cc\u0641 \u0634\u0627\u062e\u0635\u200c\u0647\u0627\u06cc \u06a9\u0644\u06cc\u062f\u06cc \u0639\u0645\u0644\u06a9\u0631\u062f (KPIs) \u0648 \u0631\u0648\u0634\u200c\u0647\u0627\u06cc \u0633\u0646\u062c\u0634 \u0645\u0648\u0641\u0642\u06cc\u062a.<\/td><td>\u062a\u0636\u0645\u06cc\u0646 \u0645\u06cc\u200c\u06a9\u0646\u062f \u06a9\u0647 \u062d\u0627\u06a9\u0645\u06cc\u062a \u0628\u0647 \u062e\u0644\u0642 \u0627\u0631\u0632\u0634 \u0648\u0627\u0642\u0639\u06cc \u0645\u0646\u062c\u0631 \u0634\u0648\u062f.<\/td><\/tr><tr><td><strong>\u0646\u0648\u0622\u0648\u0631\u06cc \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631<\/strong><\/td><td>\u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0627\u0632 \u0628\u0627\u0632\u062e\u0648\u0631\u062f \u0648 \u062f\u0627\u062f\u0647\u200c\u0647\u0627 \u0628\u0631\u0627\u06cc \u0627\u0631\u062a\u0642\u0627\u0621 \u0633\u06cc\u0627\u0633\u062a\u200c\u0647\u0627 \u0648 \u062a\u0635\u0645\u06cc\u0645\u0627\u062a.<\/td><td>\u062d\u0641\u0638 \u0686\u0627\u0628\u06a9\u06cc \u0648 \u062a\u0648\u0627\u0646 \u0631\u0642\u0627\u0628\u062a \u0633\u0627\u0632\u0645\u0627\u0646 \u062f\u0631 \u0645\u062d\u06cc\u0637 \u0645\u062a\u063a\u06cc\u0631.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u0686\u06a9-\u0644\u06cc\u0633\u062a-\u0627\u0628\u0639\u0627\u062f-\u062d\u0627\u06a9\u0645\u06cc\u062a\">\u0686\u06a9 \u0644\u06cc\u0633\u062a \u0627\u0628\u0639\u0627\u062f \u062d\u0627\u06a9\u0645\u06cc\u062a<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0628\u064f\u0639\u062f \u062d\u0627\u06a9\u0645\u06cc\u062a<\/th><th>\u0633\u0624\u0627\u0644 \u0686\u06a9\u200c\u0644\u06cc\u0633\u062a<\/th><th>\u0627\u0645\u062a\u06cc\u0627\u0632 \u06cc\u0627 \u0628\u0631\u0631\u0633\u06cc (\u2713 \/ \u2717)<\/th><\/tr><\/thead><tbody><tr><td><strong>\u0641\u0631\u0647\u0646\u06af \u0633\u0627\u0632\u0645\u0627\u0646\u06cc<\/strong><\/td><td>\u0622\u06cc\u0627 \u0641\u0631\u0647\u0646\u06af\u060c \u0627\u0631\u0632\u0634\u200c\u0647\u0627 \u0648 \u0631\u0641\u062a\u0627\u0631\u0647\u0627 \u0628\u0627 \u0627\u0647\u062f\u0627\u0641 \u062d\u0627\u06a9\u0645\u06cc\u062a \u0647\u0645\u0633\u0648 \u0647\u0633\u062a\u0646\u062f\u061f<\/td><td><\/td><\/tr><tr><td><strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0630\u06cc\u200c\u0646\u0641\u0639\u0627\u0646<\/strong><\/td><td>\u0622\u06cc\u0627 \u0630\u06cc\u200c\u0646\u0641\u0639\u0627\u0646 \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 \u0627\u0646\u062a\u0638\u0627\u0631\u0627\u062a\u0634\u0627\u0646 \u0645\u062f\u06cc\u0631\u06cc\u062a \u0634\u062f\u0647 \u0627\u0633\u062a\u061f<\/td><td><\/td><\/tr><tr><td><strong>\u0627\u062e\u0644\u0627\u0642 \u0648 \u0634\u0641\u0627\u0641\u06cc\u062a<\/strong><\/td><td>\u0622\u06cc\u0627 \u0641\u0631\u0622\u06cc\u0646\u062f\u0647\u0627\u06cc \u062a\u0635\u0645\u06cc\u0645\u200c\u06af\u06cc\u0631\u06cc \u0634\u0641\u0627\u0641 \u0648 \u0627\u062e\u0644\u0627\u0642\u200c\u0645\u062d\u0648\u0631 \u0647\u0633\u062a\u0646\u062f\u061f<\/td><td><\/td><\/tr><tr><td><strong>\u0645\u062f\u06cc\u0631\u06cc\u062a \u0631\u06cc\u0633\u06a9 \u06a9\u0644\u0627\u0646<\/strong><\/td><td>\u0622\u06cc\u0627 \u0631\u06cc\u0633\u06a9\u200c\u0647\u0627\u06cc \u0627\u0633\u062a\u0631\u0627\u062a\u0698\u06cc\u06a9 \u0648 \u0633\u06cc\u0633\u062a\u0645\u06cc \u0634\u0646\u0627\u0633\u0627\u06cc\u06cc \u0648 \u06a9\u0646\u062a\u0631\u0644 \u0634\u062f\u0647\u200c\u0627\u0646\u062f\u061f<\/td><td><\/td><\/tr><tr><td><strong>\u062a\u0637\u0628\u06cc\u0642 \u0628\u0627 \u0642\u0648\u0627\u0646\u06cc\u0646 (Compliance)<\/strong><\/td><td>\u0622\u06cc\u0627 \u062a\u0645\u0627\u0645\u06cc \u0627\u0644\u0632\u0627\u0645\u0627\u062a \u0642\u0627\u0646\u0648\u0646\u06cc \u0648 \u0627\u0633\u062a\u0627\u0646\u062f\u0627\u0631\u062f\u0647\u0627 \u0631\u0639\u0627\u06cc\u062a \u0645\u06cc\u200c\u0634\u0648\u0646\u062f\u061f<\/td><td><\/td><\/tr><tr><td><strong>\u0627\u0646\u062f\u0627\u0632\u0647\u200c\u06af\u06cc\u0631\u06cc \u0648 \u06af\u0632\u0627\u0631\u0634\u200c\u062f\u0647\u06cc \u0627\u0631\u0632\u0634<\/strong><\/td><td>\u0622\u06cc\u0627 \u0634\u0627\u062e\u0635\u200c\u0647\u0627\u06cc \u06a9\u0644\u06cc\u062f\u06cc \u0639\u0645\u0644\u06a9\u0631\u062f \u062a\u0639\u0631\u06cc\u0641 \u0648 \u06af\u0632\u0627\u0631\u0634 \u0645\u06cc\u200c\u0634\u0648\u0646\u062f\u061f<\/td><td><\/td><\/tr><tr><td><strong>\u0646\u0648\u0622\u0648\u0631\u06cc \u0648 \u0628\u0647\u0628\u0648\u062f \u0645\u0633\u062a\u0645\u0631<\/strong><\/td><td>\u0622\u06cc\u0627 \u0645\u06a9\u0627\u0646\u06cc\u0632\u0645\u200c\u0647\u0627\u06cc\u06cc \u0628\u0631\u0627\u06cc \u0628\u0647\u0628\u0648\u062f \u0648 \u0646\u0648\u0622\u0648\u0631\u06cc \u0648\u062c\u0648\u062f \u062f\u0627\u0631\u062f\u061f<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u062f\u0631 \u0647\u0631 \u0633\u0627\u0632\u0645\u0627\u0646\u06cc\u060c \u062f\u0647\u200c\u0647\u0627 \u067e\u0631\u0648\u0698\u0647\u060c \u0635\u062f\u0647\u0627 \u062a\u0635\u0645\u06cc\u0645 \u0648 \u0647\u0632\u0627\u0631\u0627\u0646 \u0627\u0642\u062f\u0627\u0645 \u0631\u0648\u0632\u0627\u0646\u0647 \u062f\u0631 \u062c\u0631\u06cc\u0627\u0646 \u0627\u0633\u062a.\u0627\u0645\u0627 \u0633\u0624\u0627\u0644 \u06a9\u0644\u06cc\u062f\u06cc \u0627\u06cc\u0646 \u0627\u0633\u062a: \u0686\u0647 \u06a9\u0633\u06cc \u062a\u0635\u0645\u06cc\u0645 \u0645\u06cc\u200c\u06af\u06cc\u0631\u062f \u0627\u06cc\u0646 \u0647\u0645\u0647 \u062a\u0644\u0627\u0634 \u0648\u0627\u0642\u0639\u0627\u064b \u062f\u0631 \u0645\u0633\u06cc\u0631 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-10","post","type-post","status-publish","format-standard","hentry","category-cobit"],"_links":{"self":[{"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/posts\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":0,"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/posts\/10\/revisions"}],"wp:attachment":[{"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/media?parent=10"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/categories?post=10"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/medanet.ir\/cobit\/wp-json\/wp\/v2\/tags?post=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}